eZee Absolute
About eZee Absolute
eZee Absolute is an all-in-one hotel and property management system (PMS) platform that helps boost revenue, while simplifying hotel operations for small to mid-sized hotels, motels, B&Bs, resorts, and more. The solution allows users to manage hotels on-the-go by bringing all daily hotel operations along with basic inventory distribution operations at the user's fingertips. Hotel owners and staff can keep track of the happenings at their property along with several channel operations directly from a mobile device.
eZee Absolute's hotel management system enables users to:
- Handle reservations and room allocation
- Settle folios
- Track the audit trails
- Manage bookings from websites and connected channels
- Get instant alerts via push notifications
- Use the universal search option
- Print receipts, vouchers, GR cards, etc
- Manage a chain of properties with easy switching
- Perform stop sale on channels
- Instantly update rates and inventory across channels
- Get useful insights on bookings, revenue and occupancy
Key benefits of eZee Absolute
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Reviews
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- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, great support
Reviewed on 23/05/2018
Pros
eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !
Cons
The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.
Response from eZee Technosys
Hi Aditya, Thank you so much for taking your precious time to write about us. It gives us great pleasure to know how our product has helped you streamline your functions. Our team's always striving hard to provide optimum solutions. And the same goes for the app as well. Stay tuned for more updates to our app, which will help you manage your property on-the-go completely. Keep sharing your feedbacks at [email protected]. Regards, Team eZee.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Centralized Information:
Reviewed on 23/08/2024
Pros
"The software has simplified our daily tasks,
from managing reservations to handling payments. It's a huge time-saver."
Cons
At present all the required operation are there. If enhancement is done- welcomed
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Incompetent Integration Team
Reviewed on 01/02/2022
Pros
I liked previous version better. It was easy to click on "Today", then 15-day view, 30-day view. Now they have "Compact" and "Cozy". What a headache to make weekly reservations! The updated version is difficult to make/extend reservations by scrolling left-right on stay view window. No comments section that previous version had. Folio view does not work on my Safari, I had to switch to FireFox browser, the support team could not figured it out. There was no training provided to new version. Ugh, poor implementation. I like that now each scroll bar has an icon to see if a guest has a balance, it was a good update.
Cons
The integration team is inexperienced. I obtained new gateway provider (Authorize.net, pretty big company), its a company that process credit card payments on our booking website and then sends the information back to Ezee absolute so we can see that payment was made. A year ago the engineer who connected my ezee reservations to Authorize.net did it in a few days. Now, this year its been a nightmare. I cannot explain how upset my whole team is. We have 2 motels and both websites for bookings are useless because engineer cannot connect new Authorize.net accounts to Ezee reservations. Its been more than 2 weeks. I am emailing, calling, chatting with ezee absolute team- its not getting me anywhere. I contacted Authorize.net myself, figured out that Response/Relay URL was not specified by ezee engineer in Authorize.net and that is the reason there is no connection. I emailed what needs to be done to ezee Development team what needs to be done from the moment I opened the ticket few weeks ago. It still not working. I am frustrated and disappointed. We are loosing money. Guests are upset. Its a nightmare. We are getting phone reservations from guests. Its ridiculous. I asked that ticket to be reassigned to a different engineer, I asked my issue to be escalated. My ticket number is [SENSITIVE CONTENT]. It feels like nobody cares. Yes, they talk to you politely, but there is no progress. I am considering researching other Hotel Management Softwares because I cannot afford this type of support.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product!
Reviewed on 21/08/2024
It was really good so far. I didnt face any issues with managing my property through the Channel...
It was really good so far. I didnt face any issues with managing my property through the Channel Manager.
Pros
It is very useful to manage the rooms. Easy user interface and mobile app for quick bookings.
Cons
It is a little difficult to understand initially but with practise the ezee interface does wonders.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is vey good experience of using eZee PMS and channel manager.
Reviewed on 08/08/2024
Customer support team is very helpful. [sensitive content hidden] is good listener. He listen the...
Customer support team is very helpful. [sensitive content hidden] is good listener. He listen the queries and resolve the things. He is so supportive.
Pros
It's handy channel Manager as per name easy to use. Things are good about bulk updates.
Cons
Packages have limited option on it's booking engine. It should be stackable other Booking engine and OTAs.
eZee Absolute FAQs
Below are some frequently asked questions for eZee Absolute.Q. What type of pricing plans does eZee Absolute offer?
eZee Absolute offers the following pricing plans:
- Starting from: USD 50.00/month
- Pricing model: Subscription
- Free Trial: Available
Subscription prices vary depending on number of rooms. Pricing example for 10 rooms: Standard: $39.90 per month Supreme: $78.90 per month All In One - Platinum: $107.90 per month Premium: $68.90 per month eZee Ultimate: $0.00 investment
Q. Who are the typical users of eZee Absolute?
eZee Absolute has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eZee Absolute support?
eZee Absolute supports the following languages:
Arabic, Dutch, English, French, German, Indonesian, Korean, Portuguese, Spanish
Q. Does eZee Absolute support mobile devices?
eZee Absolute supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does eZee Absolute integrate with?
We do not have any information about what integrations eZee Absolute has
Q. What level of support does eZee Absolute offer?
eZee Absolute offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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