CleanCloud Overview

What is CleanCloud?

CleanCloud is a cloud-based point of sale (POS) software for dry cleaners and laundromats with native mobile apps for iOS and Android. As a cloud-based software which offers native apps, CleanCloud gives users the flexibility to access CleanCloud features, like pickup and delivery management, on the move. Email and SMS notifications, payment support and performance metrics help users manage their dry cleaning businesses efficiently.

CleanCloud Overview

Cost

Starting from
USD 25.00/month

Pricing options

Free Trial
Subscription
Value for money

Basic: $25/month
Standard: $40/month
Professional: $65/month


CleanCloud Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Czech, English, French, German and 4 others, Japanese, Korean, Norwegian, Spanish

Media

Access CleanCloud on desktop, laptop, tablet and mobile devices
View real-time statistics
Log in to the mobile app with email and password
Manage multiple stores and plants
CleanCloud screenshot: Access CleanCloud on desktop, laptop, tablet and mobile devices CleanCloud screenshot: View real-time statistics CleanCloud screenshot: Log in to the mobile app with email and password CleanCloud screenshot: Manage multiple stores and plants

CleanCloud Reviews

CleanCloud Reviews

Overall rating
4.8
/
5
Excellent
80

Very good
10

Average
4

Poor
0

Terrible
0

Value for Money
4.7
Features
4.6
Ease of Use
4.7
Customer Support
4.6
96% recommended this app
Tony T.

Clean Cloud App is the best for the money and value.

Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.


Saoud A.

New owners of laundry business don't be afraid.

Running a successful business and aiming to expand with this software.


Doyle J.

Great Software

Dry cleaning software. It's the easiest, most professional software I have used to date.


Walid S.

CleanCloud user Feedback

We have a Dry Cleaning business, we were planing to use CleanCloud to solve all orders management, reporting, and marketing activities for our business, but we were stuck with some technical issues specially in printing, reporting tools are not that easy and accurate.
Pricing is high compared to benefits on each package and they push you to take higher packages even if you don't need it


Deborah D.

My staff and I have been using this software for a year now and we absolutely love it.

Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.


Tony T.
Industry: Consumer Services
Company size: 2-10 Employees

Clean Cloud App is the best for the money and value.

Used Daily for 6-12 months
Reviewed on 11/05/2019
Review Source: Capterra

Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Pros

This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Cons

The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

Response from CleanCloud

Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Saoud A.
Industry: Textiles
Company size: 2-10 Employees

New owners of laundry business don't be afraid.

Used Daily for 2+ years
Reviewed on 28/03/2018
Review Source: Capterra

Running a successful business and aiming to expand with this software.

Pros

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.

Cons

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Response from CleanCloud

Hi Saoud, Thank you for your kind review. CleanCloud now has a Inventory Management system

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Doyle J.
Industry: Retail
Company size: 2-10 Employees

Great Software

Used Daily for 1+ year
Reviewed on 10/09/2020
Review Source: Capterra

Dry cleaning software. It's the easiest, most professional software I have used to date.

Pros

1. Customer service. They're always there when you need them. 2. Easy to use 3. Easy to update

Cons

Nothing. Everything is top of the line.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Walid S.
Industry: Consumer Services
Company size: 2-10 Employees

CleanCloud user Feedback

Used Daily for 1-5 months
Reviewed on 06/05/2019
Review Source: Capterra

We have a Dry Cleaning business, we were planing to use CleanCloud to solve all orders management, reporting, and marketing activities for our business, but we were stuck with some technical issues specially in printing, reporting tools are not that easy and accurate.
Pricing is high compared to benefits on each package and they push you to take higher packages even if you don't need it

Pros

quick installation on PC - somehow simple - pictures of the products

Cons

Pricing is high compared to packages benefits - Technical support is not available on 1st package which is a must because it's usually the startup of your business

Response from CleanCloud

Hi Walid, thanks for your review! CleanCloud offers several packages and we always recommend the one that best fits our customers' needs. Our technical support team is now available 24/7 and can quickly assist in the set up of hardware or regarding any other issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Deborah D.

My staff and I have been using this software for a year now and we absolutely love it.

Used Daily for 1+ year
Reviewed on 23/05/2018
Review Source: Capterra

Alot!!! the sms we send to customers when their orders are completed - they just love it. How quick and responsive the software is especially when we're busy.

Pros

I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.

Cons

I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.1/10
Based on 94 user ratings
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CleanCloud Pricing

CleanCloud Pricing

Starting from
USD 25.00/month
Free Trial
Subscription
Value for money

Basic: $25/month
Standard: $40/month
Professional: $65/month

Basic: $25/month
Standard: $40/month
Professional: $65/month

Value for Money
4.7/5
Based on 94 user ratings
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CleanCloud Features

CleanCloud Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.6/5
Based on 94 user ratings
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Categories

Additional information for CleanCloud

Additional information for CleanCloud

Key features of CleanCloud

  • Access control
  • Accounting integration
  • Automatic reminders
  • Barcode support
  • Batch process
  • Billing & invoicing
  • Customer loyalty program
  • Customer statements
  • Daily backups
  • Data export
  • Database marketing
  • Discount management
  • Driver tip
  • Email marketing
  • Email notifications
  • Employee tracking
  • Fleet management
  • Garment tracking
  • Item notes
  • Locker and code support
  • Multi-store
  • Multiple price lists
  • PCI compliance
  • POS
  • Partial payments
  • Payment integrations
  • Payout tracking
  • Performance metrics
  • Permission management
  • Pickup & delivery management
  • Promotions management
  • Rack location
  • Receipt management
  • Referral codes
  • Reporting & statistics
  • Route planning
  • SMS marketing
  • Security & encryption
  • Staff activity tracking
  • Tax rates
  • Website management
  • Workflow management

Benefits

  • Manage pickup and delivery services through native mobile apps for iOS and Android.
  • View real-time statistics with performance metrics.
  • Manage multiple stores and plants from a central platform.
  • Utilize automated customer and business invoicing technology.
  • Manage point of sales with SMS and email notifications, receipt printer support and payment and barcode scanner support.

  • CleanCloud FAQs

    CleanCloud FAQs

    Below are some frequently asked questions for CleanCloud.

    Q. What type of pricing plans does CleanCloud offer?

    CleanCloud offers the following pricing plans:

    Starting from: USD 25.00/month

    Pricing model: Subscription

    Free Trial: Available

    Basic: $25/month Standard: $40/month Professional: $65/month

    Q. What are the main features of CleanCloud?

    CleanCloud offers the following features:

    • Access control
    • Accounting integration
    • Automatic reminders
    • Barcode support
    • Batch process
    • Billing & invoicing
    • Customer loyalty program
    • Customer statements
    • Daily backups
    • Data export
    • Database marketing
    • Discount management
    • Driver tip
    • Email marketing
    • Email notifications
    • Employee tracking
    • Fleet management
    • Garment tracking
    • Item notes
    • Locker and code support
    • Multi-store
    • Multiple price lists
    • PCI compliance
    • POS
    • Partial payments
    • Payment integrations
    • Payout tracking
    • Performance metrics
    • Permission management
    • Pickup & delivery management
    • Promotions management
    • Rack location
    • Receipt management
    • Referral codes
    • Reporting & statistics
    • Route planning
    • SMS marketing
    • Security & encryption
    • Staff activity tracking
    • Tax rates
    • Website management
    • Workflow management

    Q. Who are the typical users of CleanCloud?

    CleanCloud has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does CleanCloud support?

    CleanCloud supports the following languages:

    Arabic, Czech, English, French, German, Japanese, Korean, Norwegian, Spanish

    Q. What type of pricing plans does CleanCloud offer?

    CleanCloud has the following pricing plans:

    Subscription

    Q. Does CleanCloud support mobile devices?

    CleanCloud supports the following devices:

    Android, iPad

    Q. What other apps does CleanCloud integrate with?

    CleanCloud integrates with the following applications:

    Google Maps, Onfleet, PayPal, QuickBooks Online Advanced, Routific, Stripe, Xero

    Q. What level of support does CleanCloud offer?

    CleanCloud offers the following support options:

    Phone Support, Online Support, Video Tutorials, Knowledge Base