OnPay

4.8 (439)
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Award-winning payroll and HR that move businesses forward

About OnPay

OnPay’s payroll and HR save business owners over 15 hours a month, and frees them up to focus on the bottom line. "It's an easy, quick, mobile-friendly system that doesn't require a steep learning curve," according to Entrepreneur, and it was also PCMag’s Editors’ Choice.

• Run payroll in minutes
• Automate all the taxes
• Let employees do more themselves
• Simplify your HR processes
• And offer top-notch benefits in any state

It’s just $40 plus $6 per person each month for everything OnPay does — easily the best value among premium payroll providers. The monthly fee includes best-in-class integrations with QuickBooks, Xero, and top time-tracking software, as well as all quarterly and year-end tax filings, and time-saving HR tools. OnPay’s team will even help you get set up by adding prior wages and employee information for you. You can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.


Key benefits of OnPay

  • OnPay automates payroll tax filing and payments, with accuracy guaranteed.

  • Self onboarding and a self-service portal enable employees to enter and edit their own personal details, as well as access paystub information.

  • OnPay’s mobile-optimized design allows businesses to access payroll features anywhere, from any device.

  • Businesses can manage benefits and HR in one place with OnPay’s health insurance, 401(k) retirement and workers’ comp options, plus integrations with top back office software.

  • Businesses can streamline HR processes with document storage and leave accruals functionality, plus an HR library complete with employee handbook templates, performance plans and annual reviews.

  • Images

    OnPay Software - Includes all tax filings
    OnPay Software - A full set of HR tools
    OnPay Software - Hourly and salaried wages
    OnPay Software - Easy PTO approvals
    OnPay Software - Automated onboarding
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    OnPay video
    OnPay Software - Includes all tax filings
    OnPay Software - A full set of HR tools
    OnPay Software - Hourly and salaried wages
    OnPay Software - Easy PTO approvals
    OnPay Software - Automated onboarding

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    Reviews

    Overall rating

    4.8 /5
    (439)
    Value for Money
    4.9/5
    Features
    4.7/5
    Ease of Use
    4.7/5
    Customer Support
    4.8/5

    Already have OnPay?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 439
    Colin
    Colin
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use with great customer service.

    Reviewed on 29/11/2018

    Onpay does make payroll a breeze! It's one of the best returns on an expenditure in my business....

    Onpay does make payroll a breeze! It's one of the best returns on an expenditure in my business. The time saved and the psychic energy it frees up makes me very happy!

    Pros

    Their online portal is easy to use. Once you're set up all the information you need for managing payroll/taxes/pto etc is at your fingertips. My wife and I both have separate companies and I do the payroll for both. I'd been using ADP in my business for 8 years but I started her with Onpay about 16 months ago to give it a shot. I'll be switching my co. to Onpay as of the 1st of the New Year.

    Cons

    The integration with Quickbooks was a little difficult to find and implement in the beginning. The customer service folks were very helpful but I think that could use a little redesign to make it a little more intuitive and eliminate the need for CS coaching.

    Craig
    Overall rating
    • Industry: Accounting
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Wish all software was this easy

    Reviewed on 01/02/2020

    Onpay has streamlined the payroll process for me. I run my clients payroll in a fraction of the...

    Onpay has streamlined the payroll process for me. I run my clients payroll in a fraction of the time and for a fraction of the cost.

    Pros

    The ease of setup, integration, and running payroll. They have simplified the process. Also the price is a fraction of other payroll companies.

    Cons

    There are a few features i would like to see added, such as automatic payroll.

    Alternatives Considered

    Paychex Flex

    Reasons for Choosing OnPay

    Price and service.

    Switched From

    RUN Powered by ADP

    Reasons for Switching to OnPay

    Paychex is very difficult to integrate with QBO and cost considerably more.
    dave
    Overall rating
    • Industry: Telecommunications
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    OnPay made multiple tax errors and took months and months to respond

    Reviewed on 19/11/2023

    Overall I would not recommend OnPay. It was a bad experience due to tax errors and integrations...

    Overall I would not recommend OnPay. It was a bad experience due to tax errors and integrations that did not work. The net result is OnPay caused our small business to receive hundreds of dollars of fees and interest plus more in accounting costs.

    Pros

    OnPay is fine as long as you don't need any support. Their support team is slow and error-prone. If you are doing payroll for a small business you probably need some level of support.

    Cons

    The problem with OnPay is this... They often misfiled wage withholding with state government. Sometimes they made calculation errors. Other times they filed a day or two late. Either way, it cost fees, interest, and time to resolve the issue. The biggest problem was how long it took OnPay to even respond to these issue. For example, I once submitted a ticket on on [sensitive content hidden], and had OnPay submit a response on [sensitive content hidden]
    . For another incident they simple never responded.

    Also, OnPay did not honor the first month free that they advertise.

    Suzan
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product, Great Support!

    Reviewed on 24/07/2020

    Direct Deposit for our employees is fantastic (I do not give anyone options, ever), the reporting...

    Direct Deposit for our employees is fantastic (I do not give anyone options, ever), the reporting and paying of the taxes is huge. And if I mess up, OnPay is there for me!

    Pros

    The interface is simple, and the updates that occur have never caused any problems, but have added functionality that was missing in the very beginning (for example, scheduling a pay rate change). I also like the ability to import into QuickBooks.

    I like that On Pay pays the taxes for us! Prior to moving to OnPay, I was constantly getting adjustments on on payroll taxes from the state of the feds - that never happens anymore.

    Support staff is amazing.

    The reports are good and getting better.

    Cons

    The reports are getting better - and recently new options have been added, so that is great. I

    Gayle
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    OnPay

    Reviewed on 23/11/2021

    They have been great at helping me with IRS issues.

    They have been great at helping me with IRS issues.

    Pros

    Reports section is a great resource. I like being able to get a year to date tally on hours, income, retirement contributions, etc.

    Cons

    The new employee set up is a bit tedious.

    Alternatives Considered

    QuickBooks Online Advanced

    Reasons for Choosing OnPay

    SurePapyroll was expensive and not easy to use.

    Switched From

    SurePayroll

    Reasons for Switching to OnPay

    Great product, great pricing
    Showing 5 reviews of 439 Read all reviews

    OnPay FAQs

    Below are some frequently asked questions for OnPay.

    OnPay offers the following pricing plans:

    • Starting from: USD 40.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Base fee of $40 + $6 per employee per month. Plus, get your first month free!

    OnPay has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    OnPay supports the following languages:

    English, Spanish

    OnPay supports the following devices:

    OnPay integrates with the following applications:

    Autofy, Deputy, Humanity, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, When I Work, Xero

    OnPay offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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