--- description: Learn more about ActivTrak. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ActivTrak Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [ActivTrak](/software/110667/activtrak) # ActivTrak Canonical: https://www.getapp.com.au/software/110667/activtrak Page: 1 / 25\ Next: [Next page](https://www.getapp.com.au/software/110667/activtrak?page=2) > ActivTrak is a work intelligence company that helps organizations understand how people and AI work together — so they can measure what's changing and make better decisions. > > Verdict: Rated **4.5/5** by 591 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ActivTrak Provide managers of remote teams with the insights to guide their team members to success. Engage everyone, everywhere in continuous productivity improvement. Spot patterns across people, processes and technology that fuel success so you can optimize teams and boost productivity. See insights in minutes. Analyze employee activity to see how work gets done so you can easily identify inefficient processes, workflow bottlenecks, and coaching opportunities to optimize productivity. Spark healthier work habits and banish burnout. Understand who is struggling and who is thriving with visibility into key productivity, employee engagement, and efficiency metrics. Discover employee workflows, fix bottlenecks, streamline operations, while ensuring processes are in place and monitored for compliance. See insights in just minutes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 591 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Birch Grove Software - **Location**: Dallas, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free $0 user/month Essentials - $10 user/month billed annually Professional - $19 user/month billed annually Enterprise - Contact for details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Ireland, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Attendance Tracking - Audit Management - Audit Trail - Automatic Backup - Automatic Time Capture - Behavior Tracking - Benchmarking - Browsing History - Compliance Management - Customisable Dashboard - Customisable Forms - Customizable Reports ## Integrations (27 total) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) ## Related Categories - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) - [Employee Monitoring Software](https://www.getapp.com.au/directory/1033/employee-monitoring/software) - [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software) - [Business Intelligence (BI) Tools](https://www.getapp.com.au/directory/318/business-intelligence/software) - [Reporting Tools](https://www.getapp.com.au/directory/931/analytics-reporting/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5210 reviews) 2. [Insightful](https://www.getapp.com.au/software/101651/workpuls) — 4.8/5 (185 reviews) 3. [Clockify](https://www.getapp.com.au/software/111353/clockify) — 4.8/5 (9243 reviews) 4. [DeskTime](https://www.getapp.com.au/software/107357/desktime) — 4.5/5 (526 reviews) 5. [WebWork Time Tracker](https://www.getapp.com.au/software/107367/webwork-time-tracker) — 4.6/5 (440 reviews) ## Reviews ### "My opinion" — 5.0/5 > **Richard** | *30 November 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user. > > **Cons**: The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs > > I'm very happy, never run in any error and the agent program is constantly updated ----- ### "So far... So good\!" — 4.0/5 > **Dan** | *12 September 2024* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: ActivTrak has been a great tool for monitoring productivity across my team. The ability to set the parameters and also conduct on spot auditing has been great to the development of my team. > > **Cons**: I wouldn't say it's what I like the least, but I wish we could have a way to save screen activites, at least snapshots to be reviewed at a later time. > > Overall it has been a great experience and ActiveTrak has proven to be a useful tool ----- ### "Decent app" — 3.0/5 > **Jules** | *15 December 2025* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: All the data that is available to monitor team activity and performance. It's useful knowing who is working on what and when. > > **Cons**: There are features that I wish were more intuitive. For example I often have to look around in multiple places for things that would make more sense in one place, but are found elsewhere. ----- ### "ActivTrak - Excellent software to aid in compliance and InsiderThreat" — 5.0/5 > **Nathan** | *30 July 2020* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance. > > **Cons**: Categorizing sites and applications takes a bit, but I don't see another way around it. > > So far, we've been thoroughly pleased with the software. ----- ### "Tracking and Visibiltiy" — 4.0/5 > **Diana** | *26 August 2020* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Activtrak gives management and users the ability to see what they are viewing as well as KPI Reporting to track productivity of users so that evaluations can be made of how to improve a user or particular positions productivity. > > **Cons**: Inability to import activtrack users. Upgrading to a newer version sometimes loses the continuity for a person. > > Activtrak is a great tool. During the pandemic it gave us visibility to user activity and continues to assist us daily in process improvement ----- Page: 1 / 25\ Next: [Next page](https://www.getapp.com.au/software/110667/activtrak?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110667/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data