---
description: Learn more about ContactPigeon. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ContactPigeon Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [ContactPigeon](/software/110577/contactpigeon)

# ContactPigeon

Canonical: https://www.getapp.com.au/software/110577/contactpigeon

Page: 1 / 13\
Next: [Next page](https://www.getapp.com.au/software/110577/contactpigeon?page=2)

> ContactPigeon is a marketing personalization \& automation software which includes features designed to work with eCommerce to engage, retain, \& grow customers
> 
> Verdict: Rated **5.0/5** by 297 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of ContactPigeon

Capture real-time web behaviors of online visitors as they browse, click and shop on a website.
Design and trigger automated campaigns based on visitor behaviors on site and via email to drive immediate conversions.
Access ready-built eCommerce scenarios for quick activation, including abandon cart, price drop alerts, repurchase reminders and more.
Create unlimited customer profiles with dynamic segmentation on visitor demographics and web behaviors.
Receive advice and support for campaign designs from dedicated customer success consultants.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 297 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ContactPigeon
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Pricing based on volume of customer profiles.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Greek
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Activity Tracking
- Customer Database
- Customer Journey Mapping

## Integrations (8 total)

- Adobe Commerce
- BigCommerce
- Meta for Business
- Shift4Shop
- Shopify
- Volusion
- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software)
- [Email Marketing Software](https://www.getapp.com.au/directory/307/email-marketing/software)
- [Customer Data Platform Software](https://www.getapp.com.au/directory/1425/customer-data-platform/software)
- [Retail Intelligence](https://www.getapp.com.au/directory/4960/retail-intelligence/software)

## Alternatives

1. [Constant Contact](https://www.getapp.com.au/software/90578/constant-contact) — 4.3/5 (2943 reviews)
2. [Brevo](https://www.getapp.com.au/software/91466/brevo) — 4.6/5 (3512 reviews)
3. [Gmail](https://www.getapp.com.au/software/91602/gmail) — 4.8/5 (13521 reviews)
4. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17676 reviews)
5. [MailerLite](https://www.getapp.com.au/software/10156/mailerlite) — 4.7/5 (2322 reviews)

## Reviews

### "Strong custom-made automation capabilities for growing eCommerce businesses" — 5.0/5

> **Ioannis** | *10 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: ContactPigeon makes it easy to combine everyday automations with more tailored workflows. We use it for wishlist, cart, and browse recovery, but also for more complicated automated campaigns like a 90-day supplement reminder and review emails after in-store pickup. The dynamic fields inside these messages save us a lot of manual work.
We also use several pop-ups, informational, sign-ups, and back-in-stock interest forms, and they integrate smoothly with the rest of the platform.
> 
> **Cons**: Complex flows sometimes require extra support to fine-tune before launch. The team always helps, but it does add an extra step when building new ideas.

-----

### "A strong automation platform for ecommerce lifecycle marketing" — 5.0/5

> **Ventsislav** | *17 March 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: ContactPigeon has been a very effective platform for managing lifecycle marketing across several ecommerce brands we work with. The system allows us to set up behavioral automations like abandoned cart recovery, browse abandonment flows, and personalized product recommendations that run continuously in the background.
Another advantage is the ability to combine multiple engagement channels, including email, push notifications, and onsite pop-ups. This helps brands stay connected with customers both during their browsing session and after they leave the site.
We also appreciate the flexibility of tools like landing pages and onsite messaging, which allow marketing teams to launch campaigns quickly without relying on developers. Overall, it helps retailers turn anonymous visitors into subscribers and create structured customer journeys that support retention and repeat purchases.
> 
> **Cons**: The only minor issue we have noticed relates to reporting when different currencies are involved. Occasionally, euro and leva values can appear together in the revenue reports, which may require a quick manual clarification when reviewing performance.

-----

### "Easy to work on with powerful features\!" — 4.0/5

> **Verified Reviewer** | *15 February 2021* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: The thing I like most is the ease of use with many easy to use menus and the features it provides. Also, customer service is one of the strongest points of the platform with direct communication for any guidance.
> 
> **Cons**: I believe that the level of ready-made visuals lags behind the competition, although it has great possibilities for customization.

-----

### "A smooth platform to manage automated campaigns" — 5.0/5

> **IOANNIS** | *10 June 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: ConstactPigeon’s platform has helped us organize and automate important parts of our customer communication. We use it for Browse, Abandoned Cart, and Welcome automations, as well as push notifications and pop-ups for specific customer actions. These features make it easier to follow up. The collaboration with the ContactPigeon team has also been very positive; the team often suggests new ideas and improvements, and we are currently evaluating Menura AI as the next step.
> 
> **Cons**: Some implementations can take a bit longer than we would ideally like. Other than that, we haven’t faced anything negative.

-----

### "A great platform for service-based organizations, with very supportive staff" — 5.0/5

> **Verified Reviewer** | *9 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: One of the biggest advantages is the super strong customer support. Our account manager and the dev team fully understand\\ our non-eCommerce needs.  They are always ready to help every time we ask for something custom. We have launched automations for our franchise program and event promotions, push notifications, pop-ups and email campaigns. Every feature has a very good performance in terms of engagement and opens/clicks. Also, we recently activated the Menura AI agent and it looks promising.
> 
> **Cons**: Unfortunately, we can’t always use everything on the platform, because the majority of features are tailored to products. We would really be thrilled with some additional templates or automations specifically for service and event-driven organizations.

-----

Page: 1 / 13\
Next: [Next page](https://www.getapp.com.au/software/110577/contactpigeon?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/110577/contactpigeon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/contactpigeon/> |
| en-AE | <https://www.getapp.ae/software/110577/contactpigeon> |
| en-AU | <https://www.getapp.com.au/software/110577/contactpigeon> |
| en-CA | <https://www.getapp.ca/software/110577/contactpigeon> |
| en-GB | <https://www.getapp.co.uk/software/110577/contactpigeon> |
| en-IE | <https://www.getapp.ie/software/110577/contactpigeon> |
| en-NZ | <https://www.getapp.co.nz/software/110577/contactpigeon> |
| en-SG | <https://www.getapp.sg/software/110577/contactpigeon> |
| en-ZA | <https://www.getapp.za.com/software/110577/contactpigeon> |
| fr | <https://www.getapp.fr/software/110577/contactpigeon> |
| fr-BE | <https://fr.getapp.be/software/110577/contactpigeon> |
| fr-CA | <https://fr.getapp.ca/software/110577/contactpigeon> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"ContactPigeon","description":"ContactPigeon combines historical and real-time user web behavioral data to help engage, nurture and convert website visitors. By personalizing interactions, ContactPigeon aims to help marketers unlock more revenues from their web traffic. Initial set-up and on-boarding is straightforward with ready-to-use plugins, built-in best practice automation recipes and a team of dedicated account consultants.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a5e50604-4778-42d6-927b-177b6af2d991.png","url":"https://www.getapp.com.au/software/110577/contactpigeon","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/110577/contactpigeon#software","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":297},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Automation Software","position":2,"item":"/directory/308/marketing-automation/software","@type":"ListItem"},{"name":"ContactPigeon","position":3,"item":"/software/110577/contactpigeon","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/110577/contactpigeon#breadcrumblist"}]}
</script>