About Productboard

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 4,000 organizations around the world use Productboard to build excellent products.

Pricing starting from:

USD 25.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Productboard

  • Easily create product roadmaps based on a variety of templates. Roadmaps always stay up-to-date as plans evolve and serve as a single source of truth for sharing where your product is headed next.
  • Consolidate product ideas, requests, and feedback from many sources — email, Slack, Zendesk, Intercom, Typeform.
  • Get a holistic view of all your feature ideas and see which have been requested the most, across all your customers or within customer segments.
  • Set your product objectives and prioritize what to work on based on user needs, business goals, and a variety of other criteria.
  • Bridge the divide between your product team and customer community with a Customer Feedback Portal that lets your share ideas you're considering, what's planned, and what's been launched – and collect feedback directly from end users.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    USD 25.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Productboard Software - Organize and prioritize feature ideas based on user needs and business objectives
    Productboard Software - Carry out release planning and share your roadmap with business and delivery stakeholders to show them what's coming down the pike
    Productboard Software - Create high-level Agile or kanban style roadmaps that group features into Now/Next/Later time horizons (or other categories of your choice) or by each feature's current status (New idea, Discovery, Backlog, Delivery, Launched)
    Productboard Software - Create timeline roadmaps to plan work in relation to upcoming date-based milestones like a major industry conference, analyst briefing, or marketing launch
    Productboard Software - Prioritize features using highly visual interactive drag and drop interfaces like the Prioritization matrix
    Productboard Software - Share ideas you're considering, what's planned, and what's been launched with a Customer Feedback Portal — and collect votes and feedback directly from end users
    Productboard Software - Consolidate product ideas, requests, and feedback from a variety of sources and identify trends around what customers really need
    View 8 more
    Productboard video
    Productboard Software - Organize and prioritize feature ideas based on user needs and business objectives Productboard Software - Carry out release planning and share your roadmap with business and delivery stakeholders to show them what's coming down the pike Productboard Software - Create high-level Agile or kanban style roadmaps that group features into Now/Next/Later time horizons (or other categories of your choice) or by each feature's current status (New idea, Discovery, Backlog, Delivery, Launched) Productboard Software - Create timeline roadmaps to plan work in relation to upcoming date-based milestones like a major industry conference, analyst briefing, or marketing launch Productboard Software - Prioritize features using highly visual interactive drag and drop interfaces like the Prioritization matrix Productboard Software - Share ideas you're considering, what's planned, and what's been launched with a Customer Feedback Portal — and collect votes and feedback directly from end users Productboard Software - Consolidate product ideas, requests, and feedback from a variety of sources and identify trends around what customers really need

    Features

    Total features of Productboard: 89

    • @mentions
    • API
    • Activity Dashboard
    • Activity Tracking
    • Agile Methodologies
    • Alerts/Notifications
    • Backlog Management
    • Brainstorming
    • Budgeting/Forecasting
    • Bug Tracking
    • Business Plan Templates
    • Capacity Management
    • Client Portal
    • Collaboration Tools
    • Color Codes/Icons
    • Commenting/Notes
    • Communication Management
    • Content Management
    • Create Subtasks
    • Customer Segmentation
    • Dashboard
    • Data Import/Export
    • Dependency Tracking
    • Discussions / Forums
    • Document Management
    • Drag & Drop
    • Feedback Management
    • File Sharing
    • Gantt/Timeline View
    • Goal Setting / Tracking
    • Idea Management
    • Idea Ranking
    • Ideation
    • Issue Management
    • Issue Tracking
    • KPI Monitoring
    • Kanban Board
    • Key Performance Indicators
    • Milestone Tracking
    • Mind Maps
    • Multi-Channel Data Collection
    • Multi-board
    • Negative Feedback Management
    • Parent Task
    • Percent-Complete Tracking
    • Polls/Voting
    • Prioritization
    • Process Modeling & Designing
    • Product Roadmapping
    • Progress Tracking
    • Project Management
    • Project Planning
    • Project Planning/Scheduling
    • Project Scheduling
    • Qualitative Analysis
    • Recurring Tasks
    • Release Planning
    • Remote Access/Control
    • Remote Support Software
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Request Management
    • Requirements Management
    • Resource Management
    • Roadmapping
    • Search/Filter
    • Single Sign On
    • Spreadsheet View
    • Status Tracking
    • Strategic Planning
    • Supports Scrum
    • Surveys & Feedback
    • Task Board View
    • Task Editing/Updating
    • Task Management
    • Task Planning
    • Task Progress Tracking
    • Task Scheduling
    • Templates
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Timeline Management
    • To-Do List
    • Trend Analysis
    • Version Control
    • Visual Workflow Management
    • Visualization
    • Workflow Management

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    Reviews

    Overall rating

    4.7 /5
    (125)
    Value for Money
    4.4/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.7/5

    Already have Productboard?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 125
    Eric P.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

    Reviewed on 26/10/2019

    We had an alignment and communication problem that we had to solve. Plain and simply, productboard...

    We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

    Pros

    Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

    Cons

    Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

    Alternatives Considered

    Aha!

    Reasons for Choosing Productboard

    Well, JIRA isn't really a great tool for roadmap planning and prioritization. So the reality is that we _needed_ to do more strategic product planning, and JIRA didn't cut it.

    Switched From

    Jira

    Reasons for Switching to Productboard

    Aha! was simply just too much software for what we needed. productboard gave us exactly what we needed at our stage, and was more intuitive to pick up and get going.
    Joshua P.
    Overall rating
    • Industry: Events Services
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Alas! We found our product management solution

    Reviewed on 29/10/2019

    Over the past two years, we've tried about every product management solution under the sun. While...

    Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

    Pros

    In order of benefit, here's what I like most so far about Productboard:

    (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place
    (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets
    (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

    Cons

    Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

    Alternatives Considered

    ProductPlan and ProdPad

    Reasons for Choosing Productboard

    After trying many other solutions we resorted back to spreadsheets. Ultimately, it becomes managed chaos in spreadsheets, so we knew we needed something to fit our growing team. We went back to demoing solutions and productboard fit our needs best.

    Switched From

    Google Sheets

    Reasons for Switching to Productboard

    See above. All were good, but productboard wound up fitting our specific needs the best. The quick support during our trial period helped seal the deal.
    Hana T.
    Overall rating
    • Industry: Cosmetics
    • Company size: 5,001-10,000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    The billing mechanism of individual plan is awful experience

    Reviewed on 23/01/2020

    After spending some time on working with the tool and really enjoying its quality, I was sure that...

    After spending some time on working with the tool and really enjoying its quality, I was sure that I would stay with it. But experiencing tricky non-transparent billing is just cold shower making the tool same as any other, just half way through to full value.

    Pros

    It is for sure well thought through tool.

    Cons

    It is not mandatory or sole source ... so charging individual for adding member without any alert or notice that just selecting someone as member from drop down menu automatically apply charging to your card is really awful experience ruining any value for the product

    Drew A.
    Overall rating
    • Industry: Automotive
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Product Roadmapping Made Easy

    Reviewed on 15/07/2021

    Overall, our experience has been fantastic. It has changed the way that we discuss and digest our...

    Overall, our experience has been fantastic. It has changed the way that we discuss and digest our Product Roadmap.

    Pros

    It was not until we started utilizing Productboard that we were able to visually see our Product Roadmap come to life. We were previously attempting to see this through JIRA, but prefer the customization of Productboard much more.

    Cons

    So far, we have yet to find any major gripes. My only request so far has been the ability to adjust timeframes for Sub-Features.

    Kaan Ö.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    A simple yet powerful tool for managing and communicating the product roadmap

    Reviewed on 20/11/2019

    Productboard did enable us to create a manageable, customer value driven product roadmap that is in...

    Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

    Pros

    Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

    Cons

    An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments.

    It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

    Alternatives Considered

    OpenProject, monday.com and Jira

    Reasons for Choosing Productboard

    We could not maintain our product roadmap in a structured way. The release and objective models of productboard were really useful for managing and presenting the data for us.

    Switched From

    monday.com

    Reasons for Switching to Productboard

    The simple to use interface despite the underlying complex features and aggregations was the biggest selling point for us.
    Showing 5 reviews of 125 Read all reviews

    Productboard FAQs

    Below are some frequently asked questions for Productboard.

    Productboard offers the following pricing plans:

    Productboard has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Productboard supports the following languages:

    English

    Productboard supports the following devices:

    Productboard integrates with the following applications:

    Azure DevOps Server, FullStory, Gainsight CS, Gainsight PX, GitHub, Gong.io, Grain, Intercom, Jira, Microsoft Azure, Microsoft Teams, Pivotal Tracker, Salesforce Sales Cloud, Slack, Trello, Zapier, Zendesk, inSided

    Productboard offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

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