---
description: Learn more about AsisteClick. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AsisteClick Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [AsisteClick](/software/110473/asisteclick)

# AsisteClick

Canonical: https://www.getapp.com.au/software/110473/asisteclick

> AsisteClick is a collaborative, multichannel customer support platform which offers live chat, a ticketing system \&amp; a range of management reports
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of AsisteClick

Chat with customers in real-time through live chat.&#10;&#10;Analyze customer support team performance using management reports.&#10;&#10;Ensure secure chat communication with 256bit SSL security.&#10;&#10;Maintain a chat log to help audit operator performance.&#10;&#10;Create and use canned messages as shortcuts to frequent questions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AsisteClick
- **Founded**: 2016

## Commercial Context

- **Starting Price**: USD 6.99
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Team: Free&#10;Chat: $6.99/month/agent&#10;inbox: $12.99/month/agent
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, United States

## Features

- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Email Management
- File Sharing
- Lead Capture
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration

## Integrations (1 total)

- Cloudflare

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
3. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews)
4. [Freshchat](https://www.getapp.com.au/software/106095/freshchat) — 4.1/5 (115 reviews)
5. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Absolutely happy with it. We use it to provide support on our website as well as Facebook Messenger." — 5.0/5

> **Cecilia** | *23 November 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: They provide support in our language (Spanish) and even helped us pasting the button code on our website. The platform is simple to use and multichannel so we can easily chat with customers from our website, email and Facebook Messenger. The Team Chat section also allows to work in collaboration with members of other departments in order to resolve customer issues.
> 
> **Cons**: The price is based on agent which might scale if you need to add several agents. We would like to have a way of adding 1 or 2 agents for a short period of time when there are traffic peaks.
> 
> We resolve customer issues more effectively and super easy working in collaboration with all team members and providing support from multiple channels.

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### "It was a good experience for our business" — 4.0/5

> **Diana** | *17 October 2017* | Sports | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use\! We were able to communicate with each other efficiently and never had any issues with freezing.
> 
> **Cons**: The cost :(. As a non-profit the value was not there unfortunately. It would be nice if an alternative was offered for limited users.
> 
> Communication was much better and efficient. It allowed us to have more productive conversations.

## Links

- [View on GetApp](https://www.getapp.com.au/software/110473/asisteclick)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/110473/asisteclick> |
| de-AT | <https://www.getapp.at/software/110473/asisteclick> |
| en | <https://www.getapp.com/customer-service-support-software/a/asisteclick/> |
| en-AE | <https://www.getapp.ae/software/110473/asisteclick> |
| en-AU | <https://www.getapp.com.au/software/110473/asisteclick> |
| en-CA | <https://www.getapp.ca/software/110473/asisteclick> |
| en-GB | <https://www.getapp.co.uk/software/110473/asisteclick> |
| en-IE | <https://www.getapp.ie/software/110473/asisteclick> |
| en-NZ | <https://www.getapp.co.nz/software/110473/asisteclick> |
| en-SG | <https://www.getapp.sg/software/110473/asisteclick> |
| en-ZA | <https://www.getapp.za.com/software/110473/asisteclick> |
| es | <https://www.getapp.es/software/110473/asisteclick> |
| es-CL | <https://www.getapp.cl/software/110473/asisteclick> |
| es-CO | <https://www.getapp.com.co/software/110473/asisteclick> |
| es-MX | <https://www.getapp.com.mx/software/110473/asisteclick> |
| fr | <https://www.getapp.fr/software/110473/asisteclick> |
| fr-BE | <https://fr.getapp.be/software/110473/asisteclick> |
| fr-CA | <https://fr.getapp.ca/software/110473/asisteclick> |

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