--- description: Learn more about Bird. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bird Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Bird](/software/110197/bird) # Bird Canonical: https://www.getapp.com.au/software/110197/bird Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/110197/bird?page=2) > MessageBird solves your communication challenges via our SMS, Voice and Conversations APIs. > > Verdict: Rated **4.4/5** by 157 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bird Deliver SMS messages to every country in the world. Send and receive rich media (including images, video, audio and locations) to and from customers' mobile phones with MMS, RCS and chat messages. Anonymize calls between employees and customers to maintain their privacy and avoid the need to share contact details or identities. Calls can be recorded, with calls recordings automatically converted into text transcripts. Callers can also leave voice messages. Use RCS to enable suggested actions, which allow customers to perform a range of actions from within conversation threads, such as adding events to their calendar and saving tickets in their wallet app. The MessageBird API can be integrated within any website, app, or software. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 157 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bird - **Location**: Amsterdam, Netherlands - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Pay-as-you-go. Subscriptions (coming soon) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Netherlands, United Kingdom, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Auto-Dialer - Automated Responses - CRM - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reminders - Call Reporting - Call Scripting - Call Transfer - Campaign Management - Campaign Scheduling - Chat/Messaging ## Integrations (5 total) - Adobe Commerce - IFTTT - Tray.io - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) - [IVR Software](https://www.getapp.com.au/directory/289/ivr/software) - [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software) - [App Development Software](https://www.getapp.com.au/directory/370/application-development/software) - [Appointment Reminder Software](https://www.getapp.com.au/directory/1095/appointment-reminder/software) ## Alternatives 1. [Jira](https://www.getapp.com.au/software/9953/jira) — 4.4/5 (15312 reviews) 2. [JustCall](https://www.getapp.com.au/software/2047760/justcall) — 4.1/5 (223 reviews) 3. [Project Broadcast](https://www.getapp.com.au/software/2071206/project-broadcast) — 4.9/5 (647 reviews) 4. [Twilio](https://www.getapp.com.au/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews) 5. [SlickText](https://www.getapp.com.au/software/111837/slicktext-com) — 4.8/5 (268 reviews) ## Reviews ### "Automated sms" — 5.0/5 > **Jan Willem** | *15 November 2018* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: We like the response times of the sent sms (instant) The use of the API is dead simple > > **Cons**: Of the limited use of messagebird , we see no cons. > > We use mesagebird for 2 fase authentication of our software. We like the response times of the sent sms (instant) and rank this high as a service to our customers ----- ### "Great tool for sending text messages" — 4.0/5 > **Simon** | *15 November 2018* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Comprehensive tool, lots of options. Excellent flow builder. > > **Cons**: Menu on the left could be a bit more user friendly. It only shows icons, not really clear what they mean all the time. > > We’ve been sending lots of reminder texts for our service and it has helped to get our message across. ----- ### "Hard to track lots of messages" — 3.0/5 > **Verified Reviewer** | *13 December 2017* | Recommendation rating: 6.0/10 > > **Pros**: You can send messages effectively. The developer pack seems good. My developers are looking ot interface. Summary information on usage is good. > > **Cons**: The export functionality is really poor. I supply security officers. I want to see what time officers text to book on and off. The columns move about in the export making analysis hard. Hours tidying the data before being able to move forard. The length of time information is held on the webpage is limited. If i wanted to look back over several months, this is not possible. The search functionality is limited. > > Easier communication with the team of over 100 officers. ----- ### "MessageBird for 2FA" — 4.0/5 > **Emanuel** | *16 November 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The JAVA API is very good. Suppoert for SMS and VoiceMessage is excellent. > > **Cons**: The flow builder is a bit complicated to understand > > We have very good experience with MessageBird. We use it for our product and suggest MessageBird to all our customers ----- ### "Nice tool\!" — 5.0/5 > **Frits** | *20 November 2018* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Automation in sending SMS Easy to use Nice platform > > **Cons**: None ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/110197/bird?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110197/bird) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data