--- description: Learn more about NiceJob. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: NiceJob Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/104/social-media/software) > [NiceJob](/software/110189/nicejob) # NiceJob Canonical: https://www.getapp.com.au/software/110189/nicejob Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/110189/nicejob?page=2) > NiceJob is an AI growth platform and reputation marketing software that connects to your field service or accounting tools and automates review requests, AI review replies, referrals, rebooking reminders, and email marketing for service businesses. > > Verdict: Rated **4.9/5** by 203 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of NiceJob Get more reviews without asking in person: requests go out automatically by text and email after each job is closed in your existing software. Show up higher on Google and in AI search tools like ChatGPT and Gemini with a steady stream of fresh reviews and a reviews page built to rank. Save hours each week by letting AI reply to reviews in your brand voice and draft your email campaigns. Grow revenue from customers you already have with automatic rebooking reminders, referral campaigns, and targeted email marketing. Know where you stand with NPS scores, staff review rankings, and real-time comparisons against local competitors. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 203 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Paystone - **Location**: Montreal, Canada - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 75.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: NiceJob offers two plans, Starter and Pro, billed monthly in US dollars. There are no contracts, you can cancel anytime, and every new account starts with a 14-day free trial. Help getting set up is included with both plans. STARTER: $75/MONTH Starter covers the foundation of reputation marketing: getting more reviews and making sure people see them. It includes automated review requests by SMS and email with follow-ups, website widgets that display your reviews, automatic sharing of top reviews to Facebook and X (with manual sharing to Instagram and LinkedIn), a Team Leaderboard that ranks staff by the 5-star reviews they earn, and a dedicated reviews Microsite designed to rank on Google and be cited by AI search tools. Integrations with the software you already use are included. Starter suits businesses whose main goal is growing their review count and online visibility. PRO: $125/MONTH Pro includes everything in Starter and adds tools for repeat business, referrals, and competitive insight: - Repeats: rebooking reminders by SMS and email, timed from each customer's last service date - Referrals: automated campaigns that ask your happiest customers to refer friends and family - Broadcasts: email marketing campaigns with AI-written copy, sent to the customer segments you choose - AI Replies: automatic responses to every review, written in your brand voice - NPS Surveys: post-job surveys that measure customer loyalty and collect written feedback, for one location or many - Competitive Intel: real-time tracking of competitors' review activity and local SEO performance Pro is NiceJob's most popular plan. It fits businesses that want to grow revenue from existing customers, not just collect reviews. ADD-ONS Sites: $99/month plus a one-time $199 setup fee. A fully managed, conversion-optimized website built for service businesses, available with either plan. Extra landing pages cost $145 each (one-time) plus $15/month per page. A self-managed content system for blogs, services, or locations costs $245 to set up plus $15/month per system. AI Leads: coming soon. An AI agent that handles leads through website chat and over the phone, qualifies visitors, scores lead intent, and sends instant notifications. Pricing will be announced at launch. MULTI-LOCATION AND FRANCHISES Multi-location businesses, franchise networks, and enterprise teams can contact NiceJob's sales team for custom pricing and features suited to their setup. FREQUENTLY ASKED QUESTIONS Is there a contract? No. NiceJob is month-to-month, and you can cancel at any time. How does the free trial work? New accounts get 14 days free. Billing starts the day the trial ends, or on your sign-up date if you subscribe after the trial has ended. Can I switch between Starter and Pro? Yes. You can upgrade or downgrade at any time, and the change applies from your next billing cycle. What currency are prices in? All prices are in US dollars. Which payment methods are accepted? Visa, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay, and debit cards. Will I receive my bill by email? Yes. Contact support if you'd like additional email addresses to receive it. Does NiceJob integrate with my other software? Yes. NiceJob connects with field service, CRM, accounting, and productivity tools, including Jobber, ServiceTitan, Housecall Pro, QuickBooks, and Square, plus thousands more apps through Zapier. How do I choose between Starter and Pro? If you mainly want more reviews and stronger visibility, Starter may be all you need. If you also want automated campaigns that bring customers back, generate referrals, and keep an eye on competitors, Pro is the better fit. How do I get help? Chat with support from the NiceJob website or app, or visit the NiceJob Help Center for product guides and troubleshooting. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - AI/Machine Learning - API - Account Alerts - Account Management - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Publishing - Behavioral Analytics - Blogs - CRM - Calendar/Reminder System - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Categorisation/Grouping - Commenting/Notes - Communication Management - Complaint Monitoring ## Integrations (24 total) - Clio - CompanyCam - DripJobs - Facebook Business Suite - FieldPulse - FreshBooks - Housecall Pro - HubSpot - JobTread - Jobber - Markate - Mindbody - QuickBooks Online - ResponsiBid - SendJim ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) ## Related Categories - [Social Media Marketing Tools](https://www.getapp.com.au/directory/104/social-media/software) - [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software) - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) - [Social Networking Tools](https://www.getapp.com.au/directory/105/social-networking/software) - [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software) ## Alternatives 1. [Okendo](https://www.getapp.com.au/software/2035751/okendo) — 4.9/5 (240 reviews) 2. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1207 reviews) 3. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (708 reviews) 4. [ReputationStacker](https://www.getapp.com.au/software/2071031/reputationstacker) — 4.9/5 (59 reviews) 5. [GiveMe5.ai](https://www.getapp.com.au/software/182703/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Effective - I've seen great results" — 5.0/5 > **Mary** | *24 March 2022* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: The workflow is wonderful. Once contacts are uploaded, NiceJob takes it from there. I'm able to customize the messages that are sent to customers. I can hand-select customers I'd like to ask to review us. When sharing reviews on social media, I'm able to attach a relevant photo. Reviews over a certain number of stars (I choose how many) are shared automatically on social media accounts that I choose. > > **Cons**: It doesn't work with Mindbody Online (yet). I need to upload a .csv file regularly, then click "invite" to get the ball rolling. When posting reviews on LinkedIn, the only option is to post to my personal profile rather than the company page. This may be a LinkedIn thing rather than a NiceJob thing. ----- ### "Beautiful, professional, custom website with integrated review software" — 5.0/5 > **Jennica** | *13 September 2020* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: I submitted my custom requests and they built the website for my company in a very reasonable amount of time. I love that it's a monthly subscription instead of a huge upfront cost. The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well. > > **Cons**: I'd love it if there was a eCommerce option available that integrated with the website. Other than that, I've had no issues. > > I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system. ----- ### "Not worth it" — 2.0/5 > **Shane** | *2 March 2021* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: It was easy to email or text for a review request. > > **Cons**: Poor quality website. Unresponsive customer support > > It was inexpensive, so I got what I paid for. Low quality website. I was with them over 6 months and I didn't increase my online presence like they said would happen. Their software for getting reviews was decent but I cut my costs in half with another program that does exactly what they do. It is over priced ----- ### "Well designed, effective, great product & service" — 5.0/5 > **Jim** | *1 July 2020* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Setup quickly Integrated with my existing software (Housecall Pro) > > **Cons**: I look forward to more related products. This product is very targeted on a specific function and does an excellent job. I only wish they had even more tools to help my business , I have that much faith in their ability to execute. > > Obtaining reviews from customers has always been a challenge. We would get them when the customer had the impulse to do so but otherwise we were not regularly getting this objective feedback from customers. This product has virtually eliminated that challenge. ----- ### "Great Software run by a Great Team\!" — 5.0/5 > **Ben** | *4 August 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Amazing review management software. Easy to use, very customizable, their convert website product brings results. > > **Cons**: Their Zapier integrations can have faults. > > I am overal very pleased with them. Even when there was a problem, their management team quickly took it upon themselves to correct it. They really stand behind their product and it clearly shows. I am so happy that I invested in their review management software and their website design product. (Nicejob Convert) ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/110189/nicejob?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110189/nicejob) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data