---
description: Learn more about Coztel. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Coztel Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Coztel](/software/110153/coztel)

# Coztel

Canonical: https://www.getapp.com.au/software/110153/coztel

> CozTel is a cloud based contact center software offering solutions for inbound, outbound and blended call centers, including oubound dialers, ACD, IVR, and more
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Coztel

 CozTel's hosted predictive dialer helps organizations connect with live users, providing agents with the experience of HD calling and clear communication.

 CozTel's voice broadcasting feature broadcasts calls and messages to hundreds and thousands of customers at the same time.

 Automatic call distribution can intelligently route a high volume of calls to the most appropriate representative in the organization.

 Organizations can record messages in a variety of languages and offer multilingual options for multi-language customers.

 CozTel offers fully developed call reporting and analytics.

## About the vendor

- **Company**: Coztel
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 50.00
- **Pricing Details**: $50 per agent/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration

## Integrations (7 total)

- Insightly
- Pipedrive
- Salesforce Sales Cloud
- SugarCRM
- TeamSupport
- Vtiger CRM
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews)
3. [Amazon Connect](https://www.getapp.com.au/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
4. [HoduCC](https://www.getapp.com.au/software/456711/hoducc) — 4.6/5 (95 reviews)
5. [CallHippo](https://www.getapp.com.au/software/107461/callhippo) — 4.4/5 (675 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/110153/coztel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/coztel/> |
| en-AE | <https://www.getapp.ae/software/110153/coztel> |
| en-AU | <https://www.getapp.com.au/software/110153/coztel> |
| en-CA | <https://www.getapp.ca/software/110153/coztel> |
| en-GB | <https://www.getapp.co.uk/software/110153/coztel> |
| en-IE | <https://www.getapp.ie/software/110153/coztel> |
| en-NZ | <https://www.getapp.co.nz/software/110153/coztel> |
| en-SG | <https://www.getapp.sg/software/110153/coztel> |
| en-ZA | <https://www.getapp.za.com/software/110153/coztel> |
| fr | <https://www.getapp.fr/software/110153/coztel> |
| fr-BE | <https://fr.getapp.be/software/110153/coztel> |
| fr-CA | <https://fr.getapp.ca/software/110153/coztel> |

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