Textmagic
Textmagic
About Textmagic
TextMagic is a comprehensive business text messaging service that combines SMS and email communication capabilities in a unified platform. The software serves as an all-in-one solution for marketing campaigns, two-way SMS chats, notifications, and staff communication, catering to businesses of all sizes from solo entrepreneurs to growing teams across various industries. The platform enables organizations to reach their audience through multiple communication channels, offering tools for mass texting, email campaigns, and real-time customer engagement through a shared inbox system that centralizes all business conversations.
The platform allows users to send personalized text messages to thousands of contacts simultaneously, with support for messages up to nine hundred eighteen characters in standard format or four hundred twelve characters in Unicode. Users can schedule one-time or recurring text campaigns, track delivery and response rates in real time, and manage two-way conversations through a unified inbox. The system includes dedicated virtual numbers with options for toll-free texting, local numbers with various area codes, and ten-digit long code texting for improved deliverability. Advanced features include dynamic fields for message personalization, automated opt-out management for compliance, sender ID customization, and comprehensive campaign analytics. The platform also supports multimedia messaging, SMS surveys, and email campaign functionality with rich text or HTML templates, open and click tracking, and segmentation capabilities.
TextMagic offers extensive integration capabilities through its REST API and pre-built connections with third-party services. The platform provides API wrappers in eleven programming languages, allowing developers to integrate SMS functionality into existing business systems. Users can connect TextMagic with over one thousand applications via Zapier or utilize the direct integrations with Communications Platform as a Service providers such as Twilio, Vonage, Sinch, and Bandwidth. The "Bring Your Own Number" feature enables businesses to connect existing numbers from these providers to TextMagic's interface while maintaining their current messaging rates. For security and compliance, TextMagic implements data protection standards, with features like two-factor authentication, single sign-on via SAML, and comprehensive audit logging to ensure data protection across all integrations.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of Textmagic
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Textmagic: 61
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Company size
Time used
260 Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
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Review Source
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Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Necessary & Unnecessary features
Reviewed on 10/10/2018
Not getting notifications that a message wasn't delivered is a detriment to Text Magic and my...
Not getting notifications that a message wasn't delivered is a detriment to Text Magic and my ability to do my job effectively. Our text message program with our customer base is pivotal to success within my company so it's vital to know if messages are reaching my customers.
Pros
Ease of setting up and using templates!!
Cons
Unnecessary feature - The email notifications that someone unsubscribed to your messages. If I get a text that says "STOP" from the person sending it, then I don't need an email telling me that they sent a message saying STOP. It's redundant & unnecessary.
Necessary/needed feature - You really need to develop an email notification when a text message is undelivered. I've sent several messages that were undelivered and I only discovered that they weren't delivered when I checked my history for a completely different message.
Response from TextMagic
Thank you for taking the time to share your review. We highly value our customers and their feedback.
We are sorry to hear that our unsubscribed recipient notification is not useful for you. For your information, all email notifications can be modified under your account settings. To improve this feature, we will add the "Unsubscribe" option to our sent notification email so that you can turn off this notification with a single click.
Unfortunately, we do not send an email for each failed message due to limited server resources. We recommend that you keep track of the delivery rate via TextMagic Web App by checking the message status in History or checking the overview under Reporting. You can also enable a notification to receive a daily report of your messaging statistics and go to your message history with a single click.
Should you have any delivery issues in the future, please do not hesitate to email us: [email protected].
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
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Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy as 1,2,3
Reviewed on 11/02/2025
Easy to import data, tag, send messages as well as schedule.
Easy to import data, tag, send messages as well as schedule.
Pros
Easy to set up, easy to use. I chose the pay as you go option as we do not do much marketing.
Cons
Not found anything not to like with the features but the cost to have it personalised for a small organisation and infrequent user is high to sustain on a monthly basis, would suggest a cost for as and when usage.
Alternatives Considered
MailchimpReasons for Choosing Textmagic
Pay as you Go option, we do n ot need a monthly subscription packageSwitched From
MailchimpReasons for Switching to Textmagic
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
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Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 3.0 /10
pros and cons to consider
Reviewed on 30/07/2024
Given my personal experience with textmagic, I have come across a lot of error and sometimes it is...
Given my personal experience with textmagic, I have come across a lot of error and sometimes it is near unusable despite the pros. I would look into other options before PAYING for the service, as of right now it still feels in development and seems more like a free site with bugs than a paid one.
Pros
once you get into it, textmagic is pretty intuitive to use. the text scheduling, two way messaging, and mass text functions are extremely useful, especially if you are a busy person.
Cons
I feel almost as if they are still developing the entire site, messages get lost or delivered wrong. my interface with show messages in the wrong order. Sometimes the site just wont even let me in because the "checking if you are a human" or two factor authentication wont load.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice mass texting program
Reviewed on 05/07/2024
It’s easy to set up and use for the most part. There are a few small challenges along the way Like...
It’s easy to set up and use for the most part. There are a few small challenges along the way Like validating your text for sending “mass texts“. Those didn’t take long to do but did take a little time and thought (and that would be true at any of their competitors). Importing contacts is as easy as importing a CSV or Excel file. I love being able to schedule the text and use that frequently. It’s easy to respond to replies via my phone and my standard messaging app.
Pros
Straightforward, ability to:
import contacts (or add 1 at a time), personalize texts with data from import/entry (like first name,
receive responses and respond from my phone or computer (no additional app required),
Schedule texts to get maximum reads,
keep history,
See contact name in responses if loaded with data.
Huge timesaver with personal feel of texting 1 on 1. Handles all the unsubscribe info for me.
Cons
The price just went up And I don’t particularly like paying the new monthly fee for the standard phone number - I liked the cheaper better, but it’s still worth the price for me.
Alternatives Considered
TextUsReasons for Switching to Textmagic
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Textmagic is Awesome
Reviewed on 10/12/2024
Overall, Textmagic is great. Easy to use.
Overall, Textmagic is great. Easy to use.
Pros
The convenience of the APP. We use this app every day. It is reliable and easy to use.
Cons
The time that a notification is received if the text was rejected or failed.
Textmagic FAQs
Below are some frequently asked questions for Textmagic.Q. What type of pricing plans does Textmagic offer?
Textmagic offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
Pricing is based on the number or message and destination country.
Q. Who are the typical users of Textmagic?
Textmagic has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Textmagic support?
Textmagic supports the following languages:
English
Q. Does Textmagic support mobile devices?
Textmagic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Textmagic integrate with?
Textmagic integrates with the following applications:
Zapier
Q. What level of support does Textmagic offer?
Textmagic offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
See all software categories found for Textmagic.
SMS Marketing Software