--- description: Learn more about Textmagic. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Textmagic Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Textmagic](/software/110005/textmagic) # Textmagic Canonical: https://www.getapp.com.au/software/110005/textmagic Page: 1 / 12\ Next: [Next page](https://www.getapp.com.au/software/110005/textmagic?page=2) > TextMagic provides a comprehensive business communication platform that combines SMS and email messaging capabilities in one unified interface. The service enables businesses to send mass text campaigns, schedule messages, and manage two-way conversations across multiple channels including SMS, email, WhatsApp, and Facebook. TextMagic offers features such as personalized messaging with dynamic fields, delivery tracking, and AI-powered response suggestions to help teams collaborate efficiently. > > Verdict: Rated **4.6/5** by 260 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Textmagic Reach your audience instantly with mass SMS and email campaigns, personalized for thousands of contacts. Manage all business conversations in one shared inbox, including SMS, email, live chat, and social messages, so your team stays organized and responds faster. Stay compliant and secure with built-in carrier and anti-spam protections, GDPR and SOC Two certification, and enterprise-grade data encryption. Flexible pay-as-you-go pricing lets you control costs and pay only for the services you use, with no hidden fees. Boost engagement and retention by combining SMS and email channels, tracking real-time results, and using AI-powered reply suggestions to save your team time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 260 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TextMagic - **Location**: Cambridge, UK - **Founded**: 2001 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on the number or message and destination country. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Guernsey, Isle of Man, Japan, Jersey, United Kingdom, United States ## Features - 2-Way Messaging - API - Access Controls/Permissions - Alerts/Notifications - Appointment Scheduling - Audience Targeting - Automated Responses - Automated Scheduling - Autoresponders - CRM - Calendar Management - Call Reminders - Campaign Analytics - Campaign Management - Chat/Messaging - Client Database - Confirmations/Reminders - Contact Database - Contact Management - Conversion Tracking ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software) ## Related Categories - [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software) - [SMS Survey Software](https://www.getapp.com.au/directory/3798/sms-survey/software) - [Mobile Marketing Software](https://www.getapp.com.au/directory/309/mobile-marketing/software) - [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software) - [Appointment Reminder Software](https://www.getapp.com.au/directory/1095/appointment-reminder/software) ## Alternatives 1. [Goldie](https://www.getapp.com.au/software/2061688/goldie) — 4.8/5 (1163 reviews) 2. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3640 reviews) 3. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (858 reviews) 4. [GoReminders](https://www.getapp.com.au/software/113921/goreminders) — 4.8/5 (277 reviews) 5. [ClinicSense](https://www.getapp.com.au/software/2039795/clinicsense) — 4.8/5 (655 reviews) ## Reviews ### "TextMagic is there when others aren't" — 5.0/5 > **Nate** | *30 August 2018* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The customer service is excellent. I don't recall the woman's name, but it was the best customer service I have ever received for any product, in a literal life or death situation. > > **Cons**: I couldn't tell at first glance, by looking at the website, if it was ready for enterprise solutions or not > > It was August 28th, 2017. Hurricane Harvey had landed in Houston and was causing a record amount of flooding. People were dying, and thousands were still trapped in their homes. I made a simple website for my buddy's church, so his friends could keep track of all of the parishoners that needed rescue. The website quickly went viral however, and soon the entire city was using it as a way to track the rescue cases. Rains continued to pound Houston, and what started as a simple website that I made in 6 hours now was literally the only thing standing in the way of death for thousands of people still trapped by the rising floodwaters. We had a problem, though. Some of the people were getting rescued but not being marked "SAFE" on the site. This resulted in wasted resources, as rescuers would would go to a house and find nobody there, the homeowner having already been rescued hours earlier. We had to come up with a solution to this problem. Luckily, we had all of their phone numbers, so we decided to text them all. It was 2 AM in Texas, and I needed to have it done overnight because we were expecting more waves of signups in the morning. I tried Twilio but nobody answered the phone or replied to my urgent messages. Luckily, TextMagic picked up the phone and I got a working account in minutes. We sent out thousands of SMS overnight. TextMagic was there when others weren't. We ended up saving 25,000 people that week, a number which would have been smaller if not for TextMagic. ----- ### "Easy as 1,2,3" — 5.0/5 > **Edwina** | *11 February 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Easy to set up, easy to use. I chose the pay as you go option as we do not do much marketing. > > **Cons**: Not found anything not to like with the features but the cost to have it personalised for a small organisation and infrequent user is high to sustain on a monthly basis, would suggest a cost for as and when usage. > > Easy to import data, tag, send messages as well as schedule. ----- ### "Great platform, poor support\!" — 2.0/5 > **Suean** | *22 November 2024* | Medical Practice | Recommendation rating: 4.0/10 > > **Pros**: The interface is great, have made some great updates which have made it even easier to use > > **Cons**: Often have messages that don't get delivered and there's no way to know or check. Makes it very difficult to use for business communications. Support had no interest in helping, just gave me unrealistic requirements to be able to even look into it. > > Unfortunately by the time we had transitioned our business to the software it was too late to change. I would reccomend you research your options. This type of platform is great but any business with poor support is a very risky investment. I've since seen other platforms that look to run a better service. ----- ### "A Vital Tool" — 5.0/5 > **Joseph** | *15 July 2024* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Textmagic has been integral in communicating important information to our clients. It allows us to send out reminders, information, review requests, and pictures to our clients following a training session. The cut and paste feature for numbers we are sending to is priceless. The customer service I receive from Textmagic is excellent. > > **Cons**: We are thinking about starting to use Textmagic for SMS marketing to large lists of clients; however, we are struggling with the cost structure Textmagic has in place. At this point, it is looking like Textmagic is going to be a bit to pricey for us to use them at this point for this purpose. There are competitors out there charging less for a comparable product in this capacity. > > Safe Family Defense LLC has been using Textmagic for years to send important texts to small groups of clients pre and post events they have enrolled in. It has fantastic for this purpose. We especially like the ability Textmagic gives to include attachments by way of a link for the client to use to access the file. I have been considerably impressed with the level of customer service I have received from Textmagic. Lastly, I do have to mention, the new interface is wonderful and appears well thought out. ----- ### "Nice mass texting program" — 5.0/5 > **Perry** | *5 July 2024* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Straightforward, ability to: import contacts (or add 1 at a time), personalize texts with data from import/entry (like first name, receive responses and respond from my phone or computer (no additional app required), Schedule texts to get maximum reads, keep history, See contact name in responses if loaded with data. Huge timesaver with personal feel of texting 1 on 1. Handles all the unsubscribe info for me. > > **Cons**: The price just went up And I don’t particularly like paying the new monthly fee for the standard phone number - I liked the cheaper better, but it’s still worth the price for me. > > It’s easy to set up and use for the most part. There are a few small challenges along the way Like validating your text for sending “mass texts“. Those didn’t take long to do but did take a little time and thought (and that would be true at any of their competitors). Importing contacts is as easy as importing a CSV or Excel file. I love being able to schedule the text and use that frequently. It’s easy to respond to replies via my phone and my standard messaging app. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.com.au/software/110005/textmagic?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/110005/textmagic) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data