---
description: Learn more about Kangaroo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kangaroo Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Kangaroo](/software/109869/kangaroo)

# Kangaroo

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> Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals \& more.
> 
> Verdict: Rated **4.9/5** by 250 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Kangaroo

 Kangaroo helps foster customer engagement for increased retention and revenue for businesses using a built-in auto-marketing engine.

  In addition to loyalty marketing, Kangaroo offers digital gift cards, à la carte rewards, draws, points swap, points transfer, and white label or brandable solutions.

 Kangaroo helps businesses target customers with relevant offers and grow sales via SMS, email, and push campaigns.

 Through social media integration, organizations can share offers and promotions on their social media pages. 

  The platform offers a POS-agnostic component compatible with most third-party systems.

 Tablet is perfect for brick-and-mortar stores, pop-up stores, and trade show events. Bring your loyalty program anywhere you go to grow your database, engage clients with games, and encourage sign-ups. get referrals or get customer feedback.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 250 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kangaroo Rewards
- **Location**: Montreal, Canada
- **Founded**: 2013

## Commercial Context

- **Starting Price**: USD 79.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Try Kangaroo for free\! 30-Day Free Trial of the Ultimate Loyalty Program. Book a demo today\!

- Core: $79/month
- Plus: $199/month
- Elite: $399/month

- For Enterprise, please contact sales
- For API Access, please contact sales
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: Antigua and Barbuda, Argentina, Australia, Bahamas, Bahrain, Barbados, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 37 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Awards Management
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Churn Management
- Client Portal
- Communication Management
- Community Management
- Contact Database
- Contact Management
- Content Management

## Integrations (14 total)

- Adobe Commerce
- Amazon API Gateway
- BigCommerce
- Constant Contact
- Gorgias
- Judge.me
- Klaviyo
- Lightspeed Retail
- Magento 2 Grouped Promotions
- Mailchimp
- Pepperi
- Shopify
- WooCommerce
- eCommerce Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Gamification Software](https://www.getapp.com.au/directory/865/gamification/software)
- [Customer Reference Management Software](https://www.getapp.com.au/directory/1097/customer-reference-management/software)

## Alternatives

1. [Smile.io](https://www.getapp.com.au/software/100967/smile-io) — 4.9/5 (67 reviews)
2. [Referrizer](https://www.getapp.com.au/software/2049711/referral-marketing-automation) — 4.8/5 (197 reviews)
3. [Tremendous](https://www.getapp.com.au/software/2047288/tremendous-rewards) — 4.8/5 (488 reviews)
4. [Tango](https://www.getapp.com.au/software/2052699/e-gift-card-rewards-and-incentives) — 4.8/5 (526 reviews)
5. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1205 reviews)

## Reviews

### "Great experience" — 5.0/5

> **Nijad** | *15 January 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: I just started from 3 months.I realise that they have an excellent customer service and Helpful people.Working on the success of our business
> 
> **Cons**: To be honest, I didn't face any problem till now.And since I have people to help me and solve all my problems , so everything is perfect
> 
> A happiest move experience that help me with my business.Without any extra effort , thank you for \[sensitive content hidden\]
 a great customer service , giving me all the details and all the time needed

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### "Super service, would recommend" — 5.0/5

> **Élizabeth** | *16 May 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Since the beginning of our contract with Kangaroo, we’ve received excellent service from both \[sensitive content hidden\]. We feel extremely well supported and advised.
> 
> **Cons**: There are a few limitations to what the system can do, but nothing that prevents us from bringing our vision to life.

-----

### "👌 good so far" — 5.0/5

> **Joelle** | *13 August 2025* | Arts & Crafts | Recommendation rating: 2.0/10
> 
> **Pros**: They have a simple system that almost everyone can attach to its website to reward their local client
> 
> **Cons**: Customers have to sign in to get rewarded.and not all customers do this before purchasing.try to find a,solution plz
> 
> Nice so far.still new with the system..alex is so helpfull and always following up with us since day òne

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### "Excellent onboarding and confident knowledgeable support" — 5.0/5

> **Dave** | *8 April 2026* | Music | Recommendation rating: 10.0/10
> 
> **Pros**: Easy set up with assistance from  \[sensitive content hidden\] takes all the guesswork out of the process. I feel like the support is designed to help you succeed
> 
> **Cons**: not a con but scheduling install is just something a little unusual in a plug and play world but a time saver in the end.
> 
> Great before sale service to onboarding was smooth and error free. Scheduling install is just something a little unusual in a plug and play world but a time saver in the end.

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### "A good move for our business" — 5.0/5

> **Amy** | *10 March 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The segmentation capabilities are great for targeting marketing and messaging.
> 
> **Cons**: We signed on during a period when they were updating their admin portal so many of the Knowledge Base articles were outdated and not helpful. However, real-life customer service was readily available to assist.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/109869/kangaroo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/109869/kangaroo> |
| de-AT | <https://www.getapp.at/software/109869/kangaroo> |
| en | <https://www.getapp.com/customer-management-software/a/kangaroo-rewards/> |
| en-AE | <https://www.getapp.ae/software/109869/kangaroo> |
| en-AU | <https://www.getapp.com.au/software/109869/kangaroo> |
| en-CA | <https://www.getapp.ca/software/109869/kangaroo> |
| en-GB | <https://www.getapp.co.uk/software/109869/kangaroo> |
| en-IE | <https://www.getapp.ie/software/109869/kangaroo> |
| en-NZ | <https://www.getapp.co.nz/software/109869/kangaroo> |
| en-SG | <https://www.getapp.sg/software/109869/kangaroo> |
| en-ZA | <https://www.getapp.za.com/software/109869/kangaroo> |
| es | <https://www.getapp.es/software/109869/kangaroo> |
| es-CL | <https://www.getapp.cl/software/109869/kangaroo> |
| es-CO | <https://www.getapp.com.co/software/109869/kangaroo> |
| es-MX | <https://www.getapp.com.mx/software/109869/kangaroo> |
| fr | <https://www.getapp.fr/software/109869/kangaroo> |
| fr-BE | <https://fr.getapp.be/software/109869/kangaroo> |
| fr-CA | <https://fr.getapp.ca/software/109869/kangaroo> |
| nl | <https://www.getapp.nl/software/109869/kangaroo> |
| nl-BE | <https://www.getapp.be/software/109869/kangaroo> |
| pt | <https://www.getapp.com.br/software/109869/kangaroo> |
| pt-PT | <https://www.getapp.pt/software/109869/kangaroo> |

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