About WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Pricing starting from:

USD 59.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Pricing starting from:

    USD 59.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    WellnessLiving Software - Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
    WellnessLiving Software - The store and POS feature allows customers to make purchases themselves or in-store with a staff member
    WellnessLiving Software - Customizable sales reports give businesses an overview of their performance
    WellnessLiving Software - Client profiles are available to staff members with important details, contact information, schedule, and recent activity
    WellnessLiving Software - Clients can make bookings through the Android and iOS mobile apps
    WellnessLiving Software - The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
    WellnessLiving Software - Clients can book classes from the mobile app using the online schedule
    WellnessLiving Software - Clients can access their member account from their phone with scan check-in and alerts
    WellnessLiving Software - Gamification incentivizes customers to make purchases or bookings
    View 10 more
    WellnessLiving video WellnessLiving Software - Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal WellnessLiving Software - The store and POS feature allows customers to make purchases themselves or in-store with a staff member WellnessLiving Software - Customizable sales reports give businesses an overview of their performance WellnessLiving Software - Client profiles are available to staff members with important details, contact information, schedule, and recent activity WellnessLiving Software - Clients can make bookings through the Android and iOS mobile apps WellnessLiving Software - The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios WellnessLiving Software - Clients can book classes from the mobile app using the online schedule WellnessLiving Software - Clients can access their member account from their phone with scan check-in and alerts WellnessLiving Software - Gamification incentivizes customers to make purchases or bookings

    Features

    Total features of WellnessLiving: 166

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting
    • Activities Booking
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling
    • Assessment Management
    • Attendance Management
    • Attendance Tracking
    • Automated Scheduling
    • Availability Management
    • Barcode / Ticket Scanning
    • Belt Ranking Classification
    • Billing & Invoicing
    • Booking Management
    • Booking Notes
    • CRM
    • Calendar Management
    • Calendar Sync
    • Call Reminders
    • Capacity Management
    • Certification Tracking
    • Check-in/Check-out
    • Claims Management
    • Class Management
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Portal
    • Client Profiles
    • Collaboration Tools
    • Commission Management
    • Committee Management
    • Communication Management
    • Confirmation/Reminders
    • Contact Database
    • Contact Management
    • Contract/License Management
    • Costume Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Mobile App
    • Customer Support
    • Customisable Branding
    • Customisable Forms
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Debit/Credit Card Processing
    • Discount Management
    • Document Storage
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Employee Management
    • Employee Scheduling
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Facility Scheduling
    • Faculty/Staff Management
    • File Sharing
    • Financial Management
    • Fitness Assessments
    • Fitness Plan
    • Gift Card Management
    • Group Reservations
    • Group Scheduling
    • HIPAA Compliant
    • Hybrid Trainer
    • In-Person Payments
    • In-person Trainer
    • Instructor Management
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Marketing Automation
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Management
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Multiple User Accounts
    • Nutrition Program
    • Online Booking
    • Online Payments
    • Online Registration
    • Online Trainer
    • Order Management
    • Payment Processing
    • Payment Reminders
    • Payroll & Commissions
    • Payroll Management
    • Performance Metrics
    • Point of Sale (POS)
    • Practice Log
    • Practice Management
    • Progress Tracking
    • Promotions Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Rate Management
    • Ratings / Reviews
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Referral Tracking
    • Registration Management
    • Reminders
    • Repertoire Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputation Management
    • Rescheduling
    • Reservations Management
    • Resource Scheduling
    • Room Booking
    • SMS Marketing
    • SMS Messaging
    • SMS Reminders
    • SOAP notes
    • Sales Reports
    • Scheduling
    • Secure Login
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Student Management
    • Task Scheduling
    • Team Management
    • Template Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Training Management
    • Transaction History
    • Vendor Management
    • Visitor Management
    • Wait List Management
    • Website Integration
    • Website Management
    • eCommerce Management

    Alternatives

    Mindbody

    4.0
    #1 Alternative to WellnessLiving
    Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

    Zen Planner

    4.3
    #2 Alternative to WellnessLiving
    Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training,...

    Booker

    4.1
    #3 Alternative to WellnessLiving
    Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...

    Vagaro

    4.7
    #4 Alternative to WellnessLiving
    Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

    Reviews

    Overall rating

    4.4 /5
    (257)
    Value for Money
    4.3/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.4/5

    Already have WellnessLiving?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 257
    Ben L. Ben L.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    What we love most of all is their eagerness to listen to our feedback and develop the features.

    Reviewed on 08/12/2017

    Pros

    We were definitely nervous to make a switch from Mindbody. But after another rate hike on top of paying for three other services for perks, reporting, and website integration, we realized it was no longer the best fit for our yoga studio. We reached out to WellnessLiving for a demo, and they walked our entire staff through the software, showing us how everything was already packaged together. Not only that, it was more intuitive to use, had more features, was less expensive, and their merchant service would save us over 8% in payment processing!

    We were sold.

    The data migration occurred after our last night class, and we able to sign in our clients and accept payments through WellnessLiving the next morning. It seemed like their support team was on call specifically for our staff, providing prompt responses and resolutions to any minor problems that popped up. And this level of support continues to this day.

    Since making the switch, we've slowly unlocked WellnessLiving's potential, bringing in more clients, adding more memberships, and improving the overall client experience. What we love most of all is their eagerness to listen to our feedback and develop the features our yoga studio needs to thrive.

    Cons

    From time to time we get minor issues with their automatic payment system that caused a few headaches for our clients, but it was never anything major, and the payments always made sense in the end. But WellnessLiving took our issues to heart and implemented a few bug fixes and features that hopefully resolve those issues from popping up in the future.

    Response from WellnessLiving Systems

    Hi Ben! Thanks for taking the time to leave your review. At WellnessLiving, we know how overwhelming the search for the right software can be, so we are overjoyed to hear that you have found a loyal partner in us. We also know that your satisfaction goes beyond first impressions, and that is why our team is always responsive and focused on ensuring that everything works how you need, all of the time. We focus on the backend, while you focus on your business. Speaking of which, time for us to get back to saving you time and money!

    Stella I. Stella I.
    Overall rating
    • Industry: Sports
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Infinitely Grateful

    Reviewed on 04/11/2021

    the ease of use for the clients and myself has been top notch

    the ease of use for the clients and myself has been top notch

    Pros

    I love the ease of use. I love the app. I am not technical at all and I can use the app for the employees and the customers with ease. When I chose Wellness Living I came from another really big software in my business and I am so glad I switched! Wellness Living has given me so much support, I am infinitely grateful !

    Cons

    I cant delete my old payment options for my old credit cards

    Alternatives Considered

    Zen Planner

    Reasons for Choosing WellnessLiving

    mind body was too hard to use and didnt have an app

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    i liked the feeling better

    Response from WellnessLiving Systems

    Hi Stella,

    Thanks for taking the time to write us a review! We are immensely grateful for being the software you've chosen to run your business, and we know that we succeed only so long as we continue to offer you the best value out there. At WellnessLiving we support businesses of all sizes, ranging from small one-person studios to multi-location franchises which is why it's so important for us to keep investing in the highest level of customer service.
    We get customers switching over from Mindbody every day, and many of the stories are the same - the transition was simple, the software is much easier to use, and the customer service is worlds apart! Please give us a shout on the Community Forum or contact us in support and we should certainly be able to help you with removing old payment options. Again, thank you for your great review, and remember, we're in this together and looking forward to helping your business thrive!

    Jayden A. (Customer Advocate)

    Neely H. Neely H.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Great for Newbies; Not Recommended for Switching

    Reviewed on 30/12/2019

    I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living...

    I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living would be a cost and hassle savings for us. It's neither. While my bookkeeper declares it's saving us money, I know there are countless and invaluable hours of my time not logged that I spend trying to troubleshoot and navigate this software. Training is insufficient for both onboarding and staff follow-up. The importing service is incomplete and resulted in me losing 5 years of detailed sales and attendance data, plus hundreds of class and event descriptions.

    Pros

    The visual layout and function of this software is appealing and easy to read. The overall aesthetics are good. In our initial switch, the function for our clients to update their passwords was excellent and increased our initial participation. It is also fairly easy for new clients to use from our website.

    Cons

    It is full of bugs and programming shortcomings. Servers are slow. Staff App is buggy and often inoperable. Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating. At least once a day I encounter a major function that isn't working. Returning clients have difficulty updating log-ins, staff has trouble navigating the schedules and filters and limitations, notification settings are so convoluted that clients and staff get spammed with useless auto-emails they don't need.

    Response from WellnessLiving Systems

    Thank you Neely for your feedback. We are pleased to hear that you find the software intuitive and easy to use not only for yourself but for your clients as well.

    We are however incredibly sorry to hear that you have encountered difficulty with the platform. Your feedback is vital to our growth and mutual success. Our number one goal is to ensure that yourself, your staff, and your clients are all getting the most out of the WellnessLiving platform.

    Neely, a customer support team member will reach out to you shortly to see how they can help. Our support agents are knowledgeable WellnessLiving experts that can help you to optimize your business with our software. Please also refer to the knowledge base day or night for a quick and informative solution! Also, we now have a community forum for our customers to voice their concerns and suggest improvements. We would really appreciate hearing from you there!

    Tony M. (WellnessLiving Customer Advocate)

    Matt P. Matt P.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Wellnessliving Review

    Reviewed on 22/09/2021

    Overall it has been great. There are little hiccups like with any software, but overall I've been...

    Overall it has been great. There are little hiccups like with any software, but overall I've been very happy with the product.

    Pros

    I like the scheduling aspect of the software. It works well both for appointments and class management.

    Cons

    Some functions take many clicks and steps to complete which take time. It would be nice if they could allow you to submit with default values that are pre-populated which is currently not possible,

    Response from WellnessLiving Systems

    Hey Matt,

    Thank you for your positive feedback! We're delighted that you like our scheduling interface, it's certainly an important feature for most businesses out there and we did our best to make it easy-to-use while also including the different customization options you need. We appreciate your feedback as we are a customer-centered company and we added a Community Forum as a place for businesses such as yourself to tell us what you think, and to suggest improvements on how we can continue to make our software better! We'd love to hear your thoughts on the forum as it's the best place to elaborate on what enhancements you'd like added and to make your voice heard. The big reason we're here today is because big companies like Mindbody haven't been addressing issues affecting their software and they haven't been listening to their customers, all while the price keeps going up! At WellnessLiving we listen, because your satisfaction is our top priority!

    Aiden P. (Customer Advocate)

    Pauline S. Pauline S.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Best Customer Support in the Industry

    Reviewed on 10/11/2021

    Scheduling and billing are easy; it's easy to send a quick SMS to my students when needed right...

    Scheduling and billing are easy; it's easy to send a quick SMS to my students when needed right from the class roster. The best thing is the tech support. You will get them, or they will call you and find you until you sort out your issue. They are patient, kind, effective, knowledgable and helpful.

    Pros

    I've been using this software since 2016, and I've seen it go through a lot of development. It has a lot of features now that it didn't have before. What I like the most is that I understand how to do everything I need to do. It's easy to use! I love the free Apps for owners and customers alike.

    Cons

    I'd like a pared down version that is less expensive. So perhaps no email templates, as I use an outside email provider for marketing.

    Alternatives Considered

    Punchpass

    Reasons for Choosing WellnessLiving

    Price. Wellness Living used to be $99/ month! And it was simpler than Mindbody.

    Switched From

    Mindbody

    Reasons for Switching to WellnessLiving

    I continue to use Wellness Living because I am so familiar with the software and as I said, tech support is phenomenal. I like this company, it's just I am now a sole proprietor and have to cut my business expenses. I am considering switching to Punchpass as others in my industry find it cost effective and serviceable.

    Response from WellnessLiving Systems

    Hey Pauline,

    Your review made my day! We always love hearing about the awesome experiences that customers like you have with our support team. That first-class support is what helps us stand apart from the competition! At WellnessLiving, we are all about giving small businesses the tools they need at an affordable price and the other guys lose sight of that sometimes.
    It's our job to help you better manage and grow your business, and our FitLIVE virtual services and on-demand video features have enabled thousands of businesses to do just that, despite the times we live in!
    Please give us a call, we'd love to work with you to help get you the subscription plan that works best for your business without losing out on any of our next-level virtual options, automated marketing, advanced reporting, and more.
    Customers switch for many reasons, but they stay because we truly make them part of the family. Again, thank you for the great review!

    Natasha B. (Customer Advocate)

    Showing 5 reviews of 257 Read all reviews

    WellnessLiving FAQs

    Below are some frequently asked questions for WellnessLiving.

    WellnessLiving offers the following pricing plans:

    • Starting from: USD 59.00/month View Pricing Plans
    • Pricing model: Subscription
    • Free Trial: Not Available

    Basic: $59.00/month Advanced: $99.00/month Professional: $129.00/month Enterprise: Call us!

    WellnessLiving has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    WellnessLiving supports the following languages:

    English

    WellnessLiving supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    WellnessLiving integrates with the following applications:

    Constant Contact, Facebook for Business, Google Calendar, Google Maps, Mailchimp, Quickbooks Online, WordPress

    WellnessLiving offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for WellnessLiving.