About Tall Emu CRM

Tall Emu CRM is a customer relationship management software which enables enterprises to centralize and share data between employees and manage marketing, leads, and sales activity using a combination of customization, marketing and sales management tools, plus reporting technology. Tall Emu CRM also includes automation tools which help users manage business operations including stock control, purchasing, shipments, projects, and products.

Tall Emu CRM facilitates all types of marketing campaigns with email marketing, telemarketing and online marketing functionality. Designed to enhance campaign management, Tall Emu CRM supports mass mail outs, drip feed marketing, and remarketing approaches, alongside social media marketing activity on LinkedIn, Facebook and Twitter. For sales management, a number of sales force automation tools are built in for managing pipelines, opportunities, proposals, quotations, billing and invoicing.

In order to understand marketing, leads and sales activity, Tall Emu CRM provides users with various reports and dashboards including grids, standard reports and KPI reports. Tall Emu CRM’s dashboards support data visualization, in the form of graphs, diagrams and gauges, and grant users actionable insight into business performance. Accounting integrations with MYOB, Xero, QuickBooks, and more allows users to transfer financial and customer data seamlessly between the CRM and accounting platforms.

Pricing starting from:

$85.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Tall Emu CRM

  • Tall Emu CRM allows users to share data between employees and across a business through centralized contacts, notes, calendars and tasks.

  • Tall Emu CRM facilitates screen customization and CRM integration with custom CRM forms, custom fields and integration with XERO, MYOB, EXONET, Mailchimp, Campaign Monitor. Google Maps. Google Analytics, Eway. EziDebit, and other applications.

  • Users can manage product pricing and processing online with POS and shopping cart features, with support for Paypal and eWAY payment gateways.

  • Tall Emu CRM is available as a native mobile app on iOS and Android, giving users the flexibility to manage contacts and activities including tasks, notes and meetings on the move.

  • Users can gain insight on leads, sales and marketing activity using Tall Emu CRM’s
    standard, KPI and customized reports and dashboards.
  • Business size

    S M L

    Deployment

    • Cloud-based
    • On-premises

    Markets

    Australia, United Kingdom, New Zealand, Thailand

    Supported Languages

    English

    Pricing starting from:

    $85.00/month

    • Free Version
    • Free Trial
    • Subscription

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    Features

    Total features of Tall Emu CRM: 138

    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Audit Trail
    • Automated Quoting
    • Bank Reconciliation
    • Batch Processing
    • Billing & Invoicing
    • Bills of Material
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Campaign Analytics
    • Campaign Management
    • Cataloguing/Categorisation
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Contact Database
    • Contact Management
    • Contract/License Management
    • Cost Tracking
    • Customer Database
    • Customer History
    • Customer Segmentation
    • Customer Support
    • Customisable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Distribution Management
    • Document Storage
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Email Response Control
    • Email Templates
    • Email Tracking
    • Employee Management
    • Enterprise Asset Management
    • Financial Management
    • Integrated Business Operations
    • Interaction Tracking
    • Internal Chat Integration
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Invoice Processing
    • Kitting
    • Lead Capture
    • Lead Distribution
    • Lead Generation
    • Lead Management
    • Lead Nurturing
    • Lead Qualification
    • Lead Segmentation
    • Manufacturing Inventory Management
    • Manufacturing Planning
    • Marketing Automation
    • Mobile Access
    • Monitoring
    • Multi-Currency
    • Multi-Location
    • Opportunity Management
    • Order Management
    • Order Processing
    • Order Tracking
    • Pipeline Management
    • Pipeline Reports
    • Price / Margin Management
    • Pricing Management
    • Product Identification
    • Production Management
    • Production Scheduling
    • Production Tracking
    • Project Management
    • Project Time Tracking
    • Projections
    • Proposal Generation
    • Prospecting Tools
    • Purchase Order Management
    • Purchasing & Receiving
    • Quotes/Estimates
    • Real Time Data
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • Sales Forecasting
    • Sales Orders
    • Sales Pipeline Management
    • Sales Reports
    • Sales Trend Analysis
    • Scheduling
    • Search/Filter
    • Segmentation
    • Self Service Portal
    • Shared Contacts
    • Shipping Management
    • Social Media Integration
    • Source Tracking
    • Status Tracking
    • Stock Management
    • Supplier Management
    • Supply Chain Management
    • Tagging
    • Task Management
    • Task Scheduling
    • Template Management
    • Territory Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traceability
    • Training Management
    • Warehouse Management
    • Web Forms
    • Web-based Deployment
    • Work Order Management
    • Workflow Management
    • eCommerce Management

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    Reviews

    Overall rating

    4.6 /5
    (19)
    Value for Money
    4.8/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.7/5

    Already have Tall Emu CRM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 19
    Mark
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The right choice

    Reviewed on 16/06/2022

    Flowing information between customers, companies and accounting packages without having to re-enter...

    Flowing information between customers, companies and accounting packages without having to re-enter or have complicated integrations has been fantastic. The support staff actually know and understand the product, provide great advice, and get back to us quickly with clear steps/options when we hit a challenge. With 30 years working in various environments I find this to be quite rare.

    Pros

    Tall EMU is the backbone of our business. Being able to view everything from a customer/company perspective, inventory management, integrating with shopping carts and accounting packages were key requirements. In researching the market we couldn't find anything that came close in terms of breath and depth of features at this price point. Getting a B2B portal out of the box was the cream. Packages often claim seamless integration but it is rarely true. So far we find the Tall Emu integrations simply work and easy to setup.

    Cons

    We work on a Mac platform and the Outlook integration isn't available yet, although this is on the roadmap we are told. Some fields can't be block updated at this time.

    Steve
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Dead Set Legends

    Reviewed on 28/06/2019

    Indescribable! Do yourself a favour

    Indescribable! Do yourself a favour

    Pros

    Speed and efficiency within my business!

    Cons

    That I didn't find it years earlier! I cant fault it

    Cameron
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Considering Tall Emu CRM Software?

    Reviewed on 25/11/2015

    What we liked. The CRM functionality of this program includes most of the basics, this program...

    What we liked. The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable. Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports. Beware, without a savvy IT person in house to develop these they can be quite expensive to outsource to TE Support.

    What we disliked. Integrating CRM Software into a business's sales and admin processes is always a challenge. Heavily advertised as the CRM solution that can connect to everything - it can connect but the workflow limitations and intermittent freezing of the program leave a lot to be desired. Don't do what we did and trust - we went by their word that Tall Emu integration and connection with MYOB was something they did well.... sadly this was not so and to date they have not yet delivered a stable solution to this. The support team is quite cordial although if you are not on a costly support plan you will likely receive an invoice following your support phone call. The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously. This is time consuming and frustrating for staff ..the glitches aren't usually their fault! In perspective... client experiences and feedback will make good software excellent. On the flipside software vendors who release under-developed software often unfairly utilise the client(at their expense) to develop their products.

    It has been a time consuming and costly exercise for our company including the cost of stress leave for some of our staff. Consider one proven ERP system to remove the inefficiencies in the transfer of data between CRM-Accounting systems.

    Tips for those considering Tall Emu CRM. Check at least 3 references of prior installs that integrate Tall Emu CRM Systems with other accounting software. If you do decide on Tall Emu, submit a water tight brief after gaining an intimate knowledge of what you need it to do and what success will look like. Negotiate an implementation payment plan retaining 30-40% of roll-out costs until the scope has been met and the software is functioning efficiently.

    Amit
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Tall Emu CRM has increased our productivity and workflow in our office.

    Reviewed on 07/04/2018

    Greatly increased office productivity.

    Greatly increased office productivity.

    Pros

    Tall Emu has an intuitive interface that helps increase office productivity.

    CTI integration works well and is great to track any inbound/outbound call made within the business.

    Field customization allows the exporting functionality to produce diverse reporting based on your requirements.

    It's streamlined nature allows users to easily identify customer/job details from the initial point of contact through to its opportunity and final project phases. We were able to replicate our manual quoting procedure into the CRM allowing us to reach our customers quicker then in the past as well as having a central area for each opportunity to easily identify every piece of communication and multimedia relating to the each individual project.

    A overall great tool for a small business such as ours that I would highly recommend.

    Cons

    As of now it works as intended so I cannot fault it. The only thing I would change is allowing it to autorefresh to see new activity instead of having to change tabs and back again. This is not really that much of an issue.

    Warwick
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fantastic Cost Effective Product Delivered by a Flexible Team

    Reviewed on 09/02/2021

    Fantastic - [SENSITIVE CONTENT HIDDEN] and the team are very responsive and great to deal with,...

    Fantastic - [SENSITIVE CONTENT HIDDEN] and the team are very responsive and great to deal with, even sitting in on external client meetings with us when required.

    Pros

    Being based in Australia, I loved the fact I could talk directly to the [SENSITIVE CONTENT HIDDEN] and developers and they understood what I wanted.

    Cons

    There are no real downsides to the product, it delivers exactly what it advertises

    Showing 5 reviews of 19 Read all reviews

    Tall Emu CRM FAQs

    Below are some frequently asked questions for Tall Emu CRM.

    Tall Emu CRM offers the following pricing plans:

    Tall Emu CRM has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Tall Emu CRM supports the following languages:

    English

    Tall Emu CRM supports the following devices:

    Tall Emu CRM integrates with the following applications:

    BurstSMS, Campaign Monitor, Google Ads, Google Analytics 360, Google Maps, MYOB Business, MachShip, Mailchimp, Meta for Business, Microsoft Outlook, Shopify, Stripe, WooCommerce, Xero, eXo Platform

    Tall Emu CRM offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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