Tall Emu CRM

About Tall Emu CRM

Tall Emu CRM is a customer relationship management software that you to centralize and share data between employees and manage marketing, leads, and sales activity using a combination of customization, marketing and sales management tools, plus reporting technology.

Tall Emu is perfect for businesses that sells products with its built-in inventory management and pick, pack and freight quoting tools.

Tall Emu CRM also includes automation tools which help users manage business operations including stock control, purchasing, shipments, projects, and products.

Tall Emu CRM facilitates all types of marketing campaigns with email marketing, telemarketing and online marketing functionality.

Designed to enhance campaign management, Tall Emu CRM supports mass mailouts, drip feed marketing, and creating audiences for remarketing on social media and google.

For sales management, a number of sales force automation tools are built in for managing pipelines, opportunities, proposals, branded quotations, billing and invoicing.

Accounting integrations with MYOB, Xero, and more allows users to transfer financial and customer data seamlessly between the CRM and accounting platforms.

Pricing starting from:


  • Free Version
  • Free Trial
  • Subscription

Key benefits of Tall Emu CRM

  • Tall Emu CRM allows users to share data between employees and across a business through centralized contacts, notes, calendars and tasks.

  • Tall Emu is perfect for businesses that sells products with its built-in inventory management and pick, pack and freight quoting tools.

  • Tall Emu CRM facilitates customization and CRM integration with custom CRM forms, custom fields and integration with XERO, MYOB, EXONET, Mailchimp, Campaign Monitor. Google Maps. Eway. EziDebit, and other applications.

  • Users can manage product pricing and processing online with online orders through shopping carts with support for Stripe, Paypal and eWAY payment gateways.

  • Tall Emu CRM is cloud-based giving users the flexibility to manage contacts and activities including tasks, notes and meetings on the move.

  • Users can gain insight on leads, sales and marketing activity using Tall Emu CRM’s
    standard, KPI and customized reports and dashboards.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)


    • Cloud-based
    • On-premises


    Australia, New Zealand

    Supported Languages


    Pricing starting from:


    • Free Version
    • Free Trial
    • Subscription


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    Total features of Tall Emu CRM: 192

    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Approval Process Control
    • Audit Trail
    • Automated Quoting
    • Automated Scheduling
    • Backorder Management
    • Barcode/Ticket Scanning
    • Batch Processing
    • Billing & Invoicing
    • Billing Portal
    • Bills of Material
    • Bulk Ordering
    • CRM
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Campaign Analytics
    • Campaign Management
    • Cataloguing/Categorisation
    • Channel Management
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Commission Management
    • Communication Management
    • Contact Database
    • Contact Management
    • Contract/License Management
    • Cost Tracking
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Segmentation
    • Customisable Branding
    • Customisable Forms
    • Customisable Invoices
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Discount Management
    • Dispatch Management
    • Distribution Management
    • Document Management
    • Document Storage
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Email Templates
    • Email Tracking
    • Employee Management
    • Enterprise Asset Management
    • Equipment Maintenance
    • Estimating
    • Field Sales Management
    • Financial Management
    • For B2B
    • For Small Businesses
    • Forecasting
    • Historical Reporting
    • Hourly Billing
    • Integrated Business Operations
    • Interaction Tracking
    • Internal Chat Integration
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Invoice Processing
    • Job Management
    • Job Tracking
    • Kitting
    • Landing Pages/Web Forms
    • Lead Capture
    • Lead Distribution
    • Lead Generation
    • Lead Management
    • Lead Nurturing
    • Lead Qualification
    • Lead Segmentation
    • Maintenance Scheduling
    • Manufacturing Inventory Management
    • Marketing Automation
    • Mobile Access
    • Mobile Payments
    • Monitoring
    • Multi-Channel Management
    • Multi-Currency
    • Multi-Location
    • Online Invoicing
    • Opportunity Management
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Tracking
    • Payment Options
    • Payment Processing
    • Performance Metrics
    • Pipeline Management
    • Pipeline Reports
    • Preventive Maintenance
    • Price/Margin Management
    • Pricing Management
    • Pricing and Cost Calculations
    • Process/Workflow Automation
    • Product Catalog
    • Product Identification
    • Production Management
    • Production Scheduling
    • Production Tracking
    • Project Billing
    • Project Management
    • Project Time Tracking
    • Projections
    • Proposal Generation
    • Prospecting Tools
    • Purchase Order Management
    • Purchasing & Receiving
    • Quotes/Estimates
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real Time Synchronization
    • Receiving/Putaway Management
    • Recurring Appointments
    • Recurring Orders
    • Recurring/Subscription Billing
    • Referral Tracking
    • Reminders
    • Reorder Management
    • Reordering
    • Reporting & Statistics
    • Reporting/Analytics
    • Retail Inventory Management
    • Returns Management
    • Role-Based Permissions
    • SMS Marketing
    • Sales Activity Management
    • Sales Analytics
    • Sales Forecasting
    • Sales Orders
    • Sales Pipeline Management
    • Sales Reports
    • Sales Trend Analysis
    • Scheduling
    • Search/Filter
    • Segmentation
    • Serial Number Tracking
    • Shared Contacts
    • Shipping Labels
    • Shipping Management
    • Social Media Integration
    • Source Tracking
    • Special Order Management
    • Status Tracking
    • Stock Management
    • Supplier Management
    • Supply Chain Management
    • Tagging
    • Task Management
    • Task Scheduling
    • Tax Calculation
    • Template Management
    • Territory Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Traceability
    • Training Management
    • Vendor Managed Inventory
    • Vendor Management
    • Warehouse Management
    • Web Forms
    • Web-based Deployment
    • Website Visitor Tracking
    • Work Order Creation
    • Work Order Management
    • Workflow Management
    • eCommerce Management


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    Overall rating

    4.4 /5
    Value for Money
    Ease of Use
    Customer Support

    Already have Tall Emu CRM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 27
    Overall rating
    • Industry: Food Production
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    A great tool for our sales workflow

    Reviewed on 13/09/2023

    Our overall experience with Tall Emu has been truly exceptional. It has enabled us to significantly...

    Our overall experience with Tall Emu has been truly exceptional. It has enabled us to significantly enhance our lead conversion rate, enabling us to achieve our KPIs with greater efficiency. The automation features in our marketing efforts have proven to be particularly efficient, leading to improved customer relationships. Additionally, we've found immense value in its customizable contact database, automated communication log, customer timeline, and a host of other features. These functionalities have fostered a sense of unity within our sales team. Without hesitation, I wholeheartedly recommend Tall Emu to any business looking to streamline their processes and elevate their productivity to the next level.


    Tall Emu has revolutionised how we manage our contacts and follow up on leads. Everything is streamlined and organised, ensuring nothing slips through the cracks. Having everything in a single, user-friendly platform is a game-changer! Whether it's nurturing new leads or handling sales orders and invoicing, Tall Emu has been an invaluable asset to our business.


    While Tall Emu has significantly enhanced our contact management and lead follow-up, one area that could benefit from improvement is the availability of more extensive workflow automation settings. This enhancement would further streamline our operations and empower us to achieve even greater efficiency in our processes.

    Alternatives Considered

    Pipedrive and Salesforce Sales Cloud

    Reasons for Switching to Tall Emu CRM

    We opted for Tall Emu instead of other CRM software options due to its Australian roots. We sought customer support that was not only geographically closer but also well-acquainted with our business operations. The seamless integration with MYOB, our primary accounting software, was also a pivotal factor in our decision. It simply aligned perfectly with our needs, making Tall Emu the clear choice for us!
    Overall rating
    • Industry: Building Materials
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Versatile, feature-rich software with great tech support

    Reviewed on 21/05/2023

    We started using the CRM to fill some of the huge gaps that Xero had in customer-facing documents;...

    We started using the CRM to fill some of the huge gaps that Xero had in customer-facing documents; multiple addresses per customer, parent/child customer accounts to name a couple. It did this with ease, and we now use Tall Emu for any customer-facing documents except for statements. But we found Tall Emu CRM to fill so many other gaps in our day-to-day business running, we have set Tall Emu tabs up on most computers as the default window that opens when you start up the browsers.We're using the CRM as an ERP, for generating invoices, quotes, purchase orders, processing payments in, managing stock, organising our manufacturing throughput with BOM's, tracking costs, and more.


    Initially using the software - importing data from our accounting platform Xero. All our previous contacts, quotes, invoices, purchase orders etc were brought accross from Xero which saved untold amount of time setting it up, and made it easy for the team to start using the CRM straight away. The support team at Tall Emu are responsive and knowlegable. The software is good out of the box, but any features that would be beneficial to all users do get considered for adding to the core. The team are actively looking to improve their product which is great.The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed.


    Reports are a bit lacking, it would be good to have customisable reports becasue some of the preset reports are a bit useless. We've started filtering sales information and exporting to Excel to get the reports we need (we have to export to Excel for our accountant anyhow).Serial numbers module is a little hard to understand how to use, we've started manually entering these instead, for the time being. Would be nice to be able to use serial numbers for different components in a BOM, and have these values show on the sales paperwork.Transparency with the cost of some of the linked services, i.e. Machship - while the integration is free, Machship itself has only a paid service. The sales documentation made it seem like this was included. All web based which means activating it from a mobile device is difficult - an app would make this so much easier to navigate. Emails sent from Tall Emu CRM are prone to going into junk mail. From my experience it's an issue that happens to a lot of services using SMTP emails.

    Alternatives Considered

    Zoho CRM, Salesforce Sales Cloud and OnePageCRM

    Reasons for Switching to Tall Emu CRM

    Additional features and capabilities, plus an Australian support team.

    Response from Tall Emu

    Hi Jethro,

    Thanks so much for your comprehensive review of Tall Emu CRM. We really appreciate you taking the time to compile your thoughts – pros and cons – and would like to address some of your feedback.

    We have custom reports on our development roadmap – and all our customers will be advised when this is available. Serial numbers – can now be bulk imported (https://help.tallemucrm.com/general-help/help-articles/about-inventory/stocktakes/) and we also have a development task in train to allow copy & paste of bulk serial numbers on a purchase order. Regarding our integration via Machship, we absolutely take your point on this & will review our communications to ensure that it's clear there is a third-party service fee (via the third party, not Tall Emu) to utilise this feature. We appreciate you calling this out! Regarding your comment on emails going to junk, we suggest our customers switch from SMTP to Tall Emu email (https://help.tallemucrm.com/general-help/setup-guides/crm-integrations/setting-up-emails-crm/). You're right, it's quite well known that services using SMTP emails experience issues – hence why some big companies like Microsoft are stepping away due to inadequate security. Finally, on mobile – yes we hear you! We are working on making the mobile version of CRM much more user friendly.

    Thanks again Jethro – your feedback is really important to us. For any further questions please contact our Helpdesk – located in Sydney – who are looking forward to helping you and your business whenever you need it.

    Overall rating
    • Industry: Wholesale
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A lot of product for relatively little money

    Reviewed on 22/11/2023

    TS was easy for me to implement and is great value for money.

    TS was easy for me to implement and is great value for money.


    TE has most of the features that you would find in larger and much more expensive packages without the price tag. I am able to run my small business professionally and use the majority of the features each day.


    Some of the capability is underdeveloped. I use the RFQ module extensively, but it is not quite supplier centric enough.

    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Considering Tall Emu CRM Software?

    Reviewed on 25/11/2015

    What we liked. The CRM functionality of this program includes most of the basics, this program...

    What we liked. The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable. Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports. Beware, without a savvy IT person in house to develop these they can be quite expensive to outsource to TE Support.

    What we disliked. Integrating CRM Software into a business's sales and admin processes is always a challenge. Heavily advertised as the CRM solution that can connect to everything - it can connect but the workflow limitations and intermittent freezing of the program leave a lot to be desired. Don't do what we did and trust - we went by their word that Tall Emu integration and connection with MYOB was something they did well.... sadly this was not so and to date they have not yet delivered a stable solution to this. The support team is quite cordial although if you are not on a costly support plan you will likely receive an invoice following your support phone call. The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously. This is time consuming and frustrating for staff ..the glitches aren't usually their fault! In perspective... client experiences and feedback will make good software excellent. On the flipside software vendors who release under-developed software often unfairly utilise the client(at their expense) to develop their products.

    It has been a time consuming and costly exercise for our company including the cost of stress leave for some of our staff. Consider one proven ERP system to remove the inefficiencies in the transfer of data between CRM-Accounting systems.

    Tips for those considering Tall Emu CRM. Check at least 3 references of prior installs that integrate Tall Emu CRM Systems with other accounting software. If you do decide on Tall Emu, submit a water tight brief after gaining an intimate knowledge of what you need it to do and what success will look like. Negotiate an implementation payment plan retaining 30-40% of roll-out costs until the scope has been met and the software is functioning efficiently.

    Overall rating
    • Industry: Telecommunications
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A CRM that compliments and expands your MYOB capabilities

    Reviewed on 23/11/2022

    We have been looking for a CRM for a long time and needed to find a software that caters not only...

    We have been looking for a CRM for a long time and needed to find a software that caters not only for our sales team but also one that would incorporate our existing processes and accounting system ie MYOB. We had looked at other softwares but the MYOB integration was not available so they only did half the job. The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows. With Tall Emu being owned by MYOB there is also the comfort of knowing that the product will continue to grow and improve. Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.


    - Integration with MYOB data- Expanded Inventory management features including Landing costs- Lead management- Email integration- Comprehensive data capture - Ability to export data to Excel- Excellent customer support- Expansive array of modules for business that go far beyond MYOB's current capabilities, these including manufacturing, inventory management, project management, marketing etc. We are not currently using all of these modules but look forward to incorporating them into our business processes as our company expands.


    - User interface is a bit old school but I have been advised that this is will be changed and enhanced in the near future

    Alternatives Considered

    Zoho CRM, Salesforce Sales Cloud, monday.com and HubSpot CRM

    Reasons for Switching to Tall Emu CRM

    We chose Tall Emu over other products because our business relies on MYOB software. As our company is growing we require not only a CRM for sales management now but we will require more comprehensive inventory management, project management and manufacturing controls in the near future. Tall Emu caters for these needs. In addition to this, Tall Emu is owned by MYOB so there is comfort in knowing that the integration and support guarantees you will have the best product that works with MYOB now and in the future.
    Showing 5 reviews of 27 Read all reviews

    Tall Emu CRM FAQs

    Below are some frequently asked questions for Tall Emu CRM.

    Tall Emu CRM offers the following pricing plans:

    • Starting from: $65.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Tall Emu CRM has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200

    Tall Emu CRM supports the following languages:


    Tall Emu CRM supports the following devices:

    Tall Emu CRM integrates with the following applications:

    BurstSMS, Campaign Monitor, Google Maps, MYOB Business, MachShip, Mailchimp, Meta for Business, Microsoft Outlook, Stripe, Telephone Management Software, WooCommerce, Xero, eWay-CRM

    Tall Emu CRM offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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