--- description: Learn more about ROLLER. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ROLLER Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/80/event-management/software) > [ROLLER](/software/109065/roller) # ROLLER Canonical: https://www.getapp.com.au/software/109065/roller Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/109065/roller?page=2) > ROLLER is a cloud-based software solution for attractions, entertainment and leisure venues to help businesses deliver improved guest experiences. > > Verdict: Rated **4.2/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ROLLER ROLLER’s integrated point of sale (POS) system allows users to manage on-site sales, including retail, merchandise, and food \& beverage from a single inventory source, with support for cashless and gift card transactions. A range of ticketing options are available, with users able to offer single-use tickets, single or multi-location season passes, packages, group or family offers, memberships, and more. The gift card app allows customers to purchase physical and digital gift cards in local currencies through a custom-branded web page, with users able to offer unlimited pricing options. Digital waivers can be signed during or after checkout, remote or on-site, through any computer, tablet, or smartphone. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 146 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - API - Access Control - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Attendance Management - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Calendar Management - Campaign Management - Compliance Management - Conferences/Conventions - Contact Management - Credit Card Processing ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Event Management Software](https://www.getapp.com.au/directory/80/event-management/software) ## Related Categories - [Event Management Software](https://www.getapp.com.au/directory/80/event-management/software) - [Ticketing Systems](https://www.getapp.com.au/directory/86/ticketing/software) - [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software) - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) - [Business Management Software](https://www.getapp.com.au/directory/581/business-management/software) ## Alternatives 1. 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Simple interface: Most of roller is self explanatory and can be picked up, they also have a help section with articles across most items to help with grey areas. > > **Cons**: Reporting is probably Rollers biggest set back for us. While it delivers the basics running several sites reports individually can be time consuming and if you don't pay attention to the fields you are using can lead to inconsistencies. (There is however a patch in the works to integrate these down the line). You need to develop a good knowledge of rollers different reports to get the results you are looking for and make sure it shows what you expect. Sometimes multiple reports need to be run or you need to add your own formulas or breakdown to get results in the format you require. Single use sites should be fine but chains may find this is frustrating. The gift card interface isn't as well integrated as everything else although this is a minor unit of our business. > > Roller makes the life simple for the customer and is constantly seeking to improve. They are receptive to feedback and will try to act on it within reason. They have improved as an operator over the time we have used them and continue to seek to offer more to the market opposed to becoming stagnant or ignoring glitches like other software providers we have previously used. ----- ### "Roller makes our days easier" — 4.0/5 > **Kaitlyn** | *28 July 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: We’ve been really impressed with how user-friendly and intuitive Roller is. It’s quick, easy to navigate, and has made training our young team so much smoother. The layout is clean and everything is easy to find, which saves us time and reduces errors. It’s made a big difference in our day-to-day operations—and our team actually enjoys using it\! > > **Cons**: There honestly isn’t much we don’t like. The reporting features took a little getting used to at first, but once we got the hang of it, it’s been smooth sailing. Overall, it’s been a great fit for our operations\! > > Our experience with Roller has been overwhelmingly positive. It’s made a noticeable difference in how smoothly our operations run day-to-day. The system is fast, user-friendly, and easy to train on—which is especially important for our young team. Tasks that used to take longer are now streamlined, and everyone feels more confident using it. While the reporting side took a little time to get comfortable with, it wasn’t a dealbreaker at all. Once we figured out how to pull what we needed, it’s been incredibly helpful. Overall, Roller has been a reliable, efficient, and easy-to-use platform that’s helped us stay organized and work smarter. ----- ### "Price Rule & Updates" — 3.0/5 > **Fitria** | *25 September 2025* | Sports | Recommendation rating: 6.0/10 > > **Pros**: I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing. > > **Cons**: Price Rule – Current Limitation The latest Price Rule update does not work on Legacy Checkout. It is only available on Progressive Checkout. Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling across flows. Please provide flexibility for merchants who choose to remain on Legacy Checkout—either by enabling Price Rule compatibility on Legacy or offering an equivalent mechanism without forcing a full checkout upgrade. > > My overall experience with ROLLER is positive. The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and vouchers/gift cards is efficient. Reporting covers the basics and support responses are timely. The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that remain on Legacy. Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template customization, would make ROLLER excellent end-to-end. ----- ### "Great Support-Backed System for Managing Events and overall Business" — 5.0/5 > **Shweta** | *16 December 2025* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about ROLLER is its all-in-one functionality. It centralizes waivers, ticketing, memberships, party bookings, and POS into a single system, which helps streamline front desk operations. The real-time syncing of waivers and bookings reduces manual work and speeds up guest check-ins, especially during peak hours. The reporting tools are also useful for tracking sales and attendance, which supports better daily and operational decision-making. > > **Cons**: some workflows are not very intuitive, especially for new staff. Certain tasks such as modifying bookings, processing refunds, or switching between POS and booking screens require multiple steps and can be time-consuming during busy periods. Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours. > > Overall, my experience with ROLLER as an Events Manager has been mixed but largely positive. The platform is strong for managing party and group bookings, tracking payments, and coordinating waivers, which helps keep event operations organized. Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups. However, during high-volume event days, some processes such as editing bookings, handling last-minute changes, and processing refunds can feel slow or overly complex. While ROLLER is a powerful system, certain workflows and reporting tools could be more intuitive and flexible to better support fast-paced event management. With improvements in speed, usability, and customization, it would be an even more effective tool for managing events efficiently. ----- ### "Not perfect, but getting there." — 4.0/5 > **Ashley** | *18 September 2025* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: I like having one system that serves my company's needs. All our sales can be found under one reporting platform. > > **Cons**: That the program focuses on Bookings as a whole and bundles all items together. It is tricky to see our products individually to track their success. > > Rough at first, but the Help Center and our Senior Customer Seccuess Manager have been incredibly helpful in getting us over our obstacles. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.com.au/software/109065/roller?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/109065/roller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data