Funraise

4.7 (75)
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Fundraising technology: donation forms & donor management

About Funraise

Funraise is a complete nonprofit fundraising platform that hosts advanced fundraising features inside a user-friendly web platform. Features include donations forms, wealth screenings, peer-to-peer fundraising websites, email automation, donor management, fundraising data analytics, and a variety of integrations—all at a range of price points, including Funraise Free.

Users are able to create donation pages and peer-to-peer fundraising websites, as well as utilize Funraise's website templates designed by nonprofit fundraising pros, which can be inserted into an editor with a few clicks. Users can create customizable donation forms and place them anywhere on their website.

Funraise's donor management tools include CRM features that are built specifically for donor relationships, including supporter profiles, smart filters and reporting, dynamic supporter lists, task management, and more. Organizations can also send automated emails triggered by supporter activity.


Key benefits of Funraise

  • Features and pricing levels (starting at free!) for nonprofits of all sizes and stages of growth.

  • Customize donation forms that can be embedded on any website.

  • Build standalone branded donation pages, easily shareable through social, email, and website linking.

  • Create peer-to-peer fundraising websites made for customization.

  • Streamline donor management with Funraise's CRM and automated retention tools.

  • Connect Facebook and Funraise to expand campaign reach and get donation data for multi-channel success.

  • Act on donors' capacity with leading wealth reporting technology.

  • Use Funraise's donation analytics to reveal trends and monitor fundraising performance.

  • Activate integrations with tools you use everyday, like Salesforce, Facebook, Mailchimp, and QuickBooks.

  • Images

    Funraise Software - Funraise's user-friendly platform gives you easy access to donors, tickets, donations, and more! Streamline your fundraising management with powerful integrations like Salesforce, Mailchimp, and Facebook.
    Funraise Software - A gorgeous, custom Funraise fundraising site is yours with just a few clicks. Funraise's custom Fundraising Campaign Site editor is the industry's leading site builder and has earned kudos from nonprofits across the industry.
    Funraise Software - Funraise offers 2 mobile apps: our clickable, irresistible nonprofit app, complete with portable payments, CRM access, and volunteer mode! Our other mobile app is for your donors: Giving by Funraise, with tax receipts and donation management!
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    Funraise video
    Funraise video
    Funraise video
    Funraise video
    Funraise Software - Funraise's user-friendly platform gives you easy access to donors, tickets, donations, and more! Streamline your fundraising management with powerful integrations like Salesforce, Mailchimp, and Facebook.
    Funraise Software - A gorgeous, custom Funraise fundraising site is yours with just a few clicks. Funraise's custom Fundraising Campaign Site editor is the industry's leading site builder and has earned kudos from nonprofits across the industry.
    Funraise Software - Funraise offers 2 mobile apps: our clickable, irresistible nonprofit app, complete with portable payments, CRM access, and volunteer mode! Our other mobile app is for your donors: Giving by Funraise, with tax receipts and donation management!

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    Reviews

    Overall rating

    4.7 /5
    (75)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.9/5

    Already have Funraise?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 75
    Drew
    Drew
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The one you've been looking for

    Reviewed on 22/07/2020

    Funraise has become a tremendous support system upon which to build our marketing and fundraising...

    Funraise has become a tremendous support system upon which to build our marketing and fundraising efforts. Their teams are friendly and responsive, and they are constantly providing free knowledge and resources which help inform our efforts. The platform is constantly improving as well, with new releases regularly.

    Pros

    Funraise combines every tool a non-profit organization may need to be successful into one easy-to-use platform, at a reasonable price point. Being able to manage donation forms, email automation, peer-to-peer fundraising and donation data analytics in one place is a welcomed addition to our tool kit and is already paying dividends.

    Cons

    There's not much to dislike. It's very intuitive and easy to use, even right out of the box. An end-to-end SMS marketing approach would be a nice feature addition that would help enhance donor communication.

    Alternatives Considered

    DonorDrive and Classy

    Reasons for Switching to Funraise

    Funraise provides the most comprehensive solution to address all of our needs. Rather than paying multiple vendors to manage multiple "pieces" of the process, we found Funraise to deliver in all areas, and allow us to become platform experts in one place rather than learning a little about a large number of products. The team is awesome. Our account execs and support team members have been phenomenal. The company leadership is forward thinking and always pushing for the next great version of their product. Highly recommend!

    Response from Funraise

    Drew, as always, we appreciate your "funpraise". We love working with such forward-thinking and invested organizations and look forward to a long relationship with you and your team!

    Verified Reviewer
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Great platform, lacking quality customer service.

    Reviewed on 20/08/2019

    I really enjoy their platform, but I think they need to invest in training their staff how to...

    I really enjoy their platform, but I think they need to invest in training their staff how to handle problems better.

    Pros

    The back end usability is easy and quick to learn. The widget to collect donation directly on our website has been wonderful. The campaign page features have been perfectly suited to our needs.

    Cons

    The customer service if there's a problem is dreadful. We had tens of thousands of fraudulent charges happening at one point and it took two weeks for them to enable the reCaptcha feature for us to put on our donation form and then another six weeks to remove the charges and donor profiles that were created from each of them. During all of that time they only let me know the state of where things were at if I reached out to them. Each time I was left with no timeline on when the problem would be resolved.

    Alternatives Considered

    Classy and Bonterra Guided Fundraising

    Reasons for Choosing Funraise

    We were looking for something that offered us more, for a reasonable price.

    Reasons for Switching to Funraise

    We were able to get what we needed and only pay for those features so it priced it within our price point.

    Response from Funraise

    We're so glad you love our platform, and we're grateful every day that we get to work with you.

    Regarding our Customer Success team, we hope you know you've had a positive impact on them and your fellow Funraise customers! The fix that we implemented for you is being used by others, so we thank you for bringing us the issue. Our Customer Success response guidelines have been revamped due to your frustration as we want all our nonprofits to feel empowered and informed. And mostly, we have a renewed sense of purpose when it comes to how our product works every day for real nonprofiteers like you.

    Lori
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Great Customer Service From [SENSITIVE CONTENT HIDDEN] and others

    Reviewed on 25/02/2021

    The customer service and patience from [SENSITIVE CONTENT HIDDEN] has been the best part of it. His...

    The customer service and patience from [SENSITIVE CONTENT HIDDEN] has been the best part of it. His help, knowledge and responsiveness is what makes Funraise worth the cost.

    Another program might have more bells and whistles -- but a young man who responds like he does -- is the bells and whistles.

    Pros

    As a development professional I appreciate that their is a free version for less experienced people.

    Cons

    The software seems to not have been designed for experienced Development professionals who want to use the features and events that other platforms like Greater Giving provide. Limited customization, limited buttons, etc.

    That being said you should design your software to ask the user what are you trying to do and then take them through the steps, IE. Are you holding a gala? Yes. Do you have an auction at your gala YEs....then you build a skeleton platform for them.

    Why don't you send me emails using your own platform. I set up a page for example? then you send me an email afterwards and on a regular basis that walks me through another feature I can or should be suing.

    There's just too much to discover on my own.

    Response from Funraise

    Hi Lori, thanks for your feedback! We just want to note that it sounds like you're utilizing a limited set of Funraise features based on your plan, but there's lots more... as you noted. "There's just too much to discover on my own."

    To help out, we'd love to provide an advanced demo to help you take advantage of everything Funraise has to offer and show you how Funraise is powering international organizations raising millions online. We'll reach out to schedule a call. Thanks again!

    Emily
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Wonderful Fundraising Software

    Reviewed on 05/03/2021

    Overall, our experience with Funraise has been excellent. We've grown a lot over the past 3+ years...

    Overall, our experience with Funraise has been excellent. We've grown a lot over the past 3+ years and so has Funraise. It has been so great to continually increase our utilization of Funraise as they have added new features and updates, which they do so regularly. One of the most important factors in choosing a platform for me is knowing I will have quality customer support to help me when I run into problems or questions - and Funraise excels with this!

    Pros

    Funraise works so well with our website and our CRM. Donation forms are easy to create and embed in our website even for those of us who are not web developers, and when a donor gives on that form, the donation automatically is entered into our CRM, Salesforce. Additionally, Funraise offers many other features such as customizable peer-to-peer platforms, automated emails, event ticketing, and more. Their customer support team is excellent and always promptly responds to inquiries and actively helps to solve any problems we have come across.

    Cons

    The one feature we would really love to have access to but do not would be an online portal system for donors to manage their recurring donations and payment methods.

    Alternatives Considered

    Classy

    Reasons for Choosing Funraise

    Funraise integrated seamlessly with all our other platforms, our donation forms looked great on our website and donations were automatically created in our CRM (no more manual entries!) This saved our team so much time especially as we have grown so much since adopting Funraise. Additionally, Funraise allows for easy and intuitive reporting on donations and donors. Anyone on our team can easily find information about our current donors there.

    Reasons for Switching to Funraise

    Funraise was the most robust platform that both fit within our budget and integrated with the systems we already had! We loved that we would no longer have to manually enter every donation into our CRM (Salesforce) which was a requirement as we planned to grow our donor base.

    Response from Funraise

    Thank you so much for the feedback, Emily! It has been a pleasure for our team to see Compassion First grow, and we hope you'll keep wishing for that one feature you're looking for... you may get your wish sooner than you think!

    Justin
    Overall rating
    • Industry: Religious Institutions
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A NIGHT AND DAY DIFFERENCE

    Reviewed on 11/12/2020

    It's been amazing really! Everything is very professional and secure. When it comes to our...

    It's been amazing really! Everything is very professional and secure. When it comes to our financial supporters, we desire the highest quality transaction process and Funraise has gone above and beyond. We loved the CROWDFUNDING feature along with the new FACEBOOK integration. We also love how you can set up separate funding campaigns and easily keep track of the progress.

    Pros

    We love how user friendly and organized everything is with FUNRAISE! Seriously a "Night and Day" difference between Funraise and our previous software!

    Cons

    Honestly we have yet to experience anything negative about Funraise.

    Alternatives Considered

    Square Payments and PayPal Zettle

    Reasons for Choosing Funraise

    We kept running into problems with the features and processes. Not user friendly at all!

    Switched From

    iDonate

    Reasons for Switching to Funraise

    We just loved the features and the customer service!

    Response from Funraise

    Thank you for the feedback and encouragement! Our team does our best every day to bring you the best experience and tools possible. Thank you for your support and for the work you do!

    Showing 5 reviews of 75 Read all reviews

    Funraise FAQs

    Below are some frequently asked questions for Funraise.

    Funraise offers the following pricing plans:

    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Funraise can create a customized pricing and feature package for you.

    Funraise has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Funraise supports the following languages:

    English

    Funraise supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Funraise integrates with the following applications:

    Apple Pay, BitPay, Blackbaud Raiser's Edge NXT, Braintree, Constant Contact, Facebook Plug-In, FullContact, Google Maps, Instagram, Klaviyo, Mailchimp, Meta for Business, PayPal, QuickBooks Online, QuickBooks Online Advanced, Salesforce Sales Cloud, Shopify, Springboard, Streamlabs, Stripe, Virtuous, authorize.net

    Funraise offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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