---
description: Learn more about Loxo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Loxo Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Recruitment Software](/directory/261/recruitment/software) > [Loxo](/software/108761/loxo)

# Loxo

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> Loxo is the \#1 Talent Intelligence Platform and global leader in recruiting software. It shouldn't take 10+ tools to make one hire.
> 
> Verdict: Rated **4.6/5** by 134 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Loxo

Utilize Chrome extension to add candidates from LinkedIn, Indeed and GitHub.&#10;Loxo provides users with sourcing automation, Loxo AI. &#10;Supports a CRM from which to communicate and connect with candidates.&#10;Faciliates marketing automation with drip email campaigns and SMS text messaging.&#10;Gain insight into business performance with analytics and reporting capabilities.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 134 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Loxo
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Afrikaans, Albanian, Arabic, Armenian, Basque, Bengali, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Fijian, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Khmer, Korean, Latin, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Norwegian, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Tibetan, Tongan, Traditional Chinese, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Xhosa, quz
- **Available Countries**: Albania, American Samoa, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 97 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking
- Assessment Management
- Background Screening
- Billing & Invoicing
- Boolean Search
- CRM
- Candidate Management
- Candidate Profiles
- Candidate Sourcing
- Candidate Tracking
- Careers Page
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Tracking
- Contact Management
- Customisable Branding

## Integrations (17 total)

- Broadbean
- FoxHire
- Gmail
- Greenhouse
- HireQuotient
- Hireflix
- Honeit
- HubSpot CRM
- HubSpot Marketing Hub
- LinkedIn for Business
- Microsoft Outlook
- Okta
- RingCentral Engage Digital
- Ringover
- VXT

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software)

## Related Categories

- [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software)
- [Recruitment Agency Software](https://www.getapp.com.au/directory/1077/recruiting-agency/software)
- [Recruitment Marketing Platforms](https://www.getapp.com.au/directory/3805/recruitment-marketing-platforms/software)
- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Applicant Tracking Systems](https://www.getapp.com.au/directory/253/applicant-tracking/software)

## Alternatives

1. [Zoho Recruit](https://www.getapp.com.au/software/9912/zoho-recruit) — 4.5/5 (1305 reviews)
2. [100Hires](https://www.getapp.com.au/software/2066671/100hires) — 4.9/5 (1231 reviews)
3. [CEIPAL ATS](https://www.getapp.com.au/software/106123/ceipal-ats) — 4.6/5 (1268 reviews)
4. [ZipRecruiter](https://www.getapp.com.au/software/9561/ziprecruiter) — 4.2/5 (10961 reviews)
5. [JobDiva](https://www.getapp.com.au/software/106391/jobdiva) — 4.5/5 (1185 reviews)

## Reviews

### "Great ATS and More\!" — 5.0/5

> **Jesse** | *16 February 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: I found the ATS functionality to be very intuitive and robust. It's very easy to source candidates in Loxo or add them manually into the platform, and then assign them to a particular job. With the ease of tracking candidates' activity, logging call or email notes, and moving them throughout the pipeline, Loxo does a great job of making the recruiting process more efficient. This is definitely appreciated, especially at a reasonable budget for a small team like ours\!
> 
> **Cons**: Although not a major complaint, I sometimes found the sourcing function to be less than adequate, given missing profile information for candidates. That said, they recently completed a major update and the databases should be more accurate and up-to-date now, for more reliable sourcing.
> 
> I've enjoyed working in the product, and the team has been nothing but helpful and responsive since Day 1. I would definitely recommend Loxo to anyone looking for a combination of intuitive ATS features and sourcing capabilities within one single platform.

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### "Loxo - An Outstanding Solution for Recruiting Agencies" — 5.0/5

> **Brandon** | *15 July 2022* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: The UI/UX is intuitive and clean. As a former software engineer, I felt very comfortable navigating the various features. It allowed me to self-learn without having to get support on the phone every day.&#10;&#10;The various customizations helped us a ton. It allowed us to tie automation to the job stage on a per-candidate basis. This helped us automate almost all of our communication which resulted in a tremendous candidate experience. No one got left in the dark, and we were able to employ a robust nurturing process as a result. We also utilized the google chrome extension a ton to bring in passive candidates to the system. We could then easily put those candidates on a drip campaign via Loxo Outreach. This handled our passive outreach almost exclusively. &#10;&#10;When we needed support, they were lightning fast. I cannot stress this enough - the Loxo customer support team is by far the best I have ever dealt with for a SaaS product. They were incredibly accommodating and prompt. There is a live chat feature where the team is always ready to go.
> 
> **Cons**: For our very specific use case and the future direction of our company, we needed to get more out of the API. We are rolling out a recruiting SaaS product, and the API was not robust enough for us.
> 
> Our old ATS could barely automate communication. Candidates were slipping through the cracks and being left in the dark. They felt jaded about our service and did not want to work with us. We were also losing time due to a terrible and outdated UI.&#10;&#10;Loxo allowed us to automate 90% of our communication, and it was much easier to work with. This freed up our time to work on higher impact tasks.

-----

### "Mixed experience. Started great but latterly disappointing." — 3.0/5

> **Verified Reviewer** | *8 January 2025* | Staffing & Recruiting | Recommendation rating: 4.0/10
> 
> **Pros**: It was great that everything came in one package when I was starting out. This made things easy. As I used the product the best feature was the Outreach tool. The onboarding videos were very good.
> 
> **Cons**: The support was poor and it would take ages for them to respond. While the LinkedIn parsing was good, it was slow compared to other similar tools. I felt they spent a lot of time creating features that were not of a high enough quality to add value, but there to attract more clients. The AI was not very good, Loxo source was often outdated and didn't replace LinkedIn recruiter, and the deal board setup made it hard to effectively manage your BD pipeline. Email management between personal and company emails for contacts was also an ongoing challenge when using Loxo Connect. This made me live in fear of emailing candidate email to a work address. Latterly, the price was no longer competitive. Lack of integration with Zapier was a deal breaker for me at renewal alongside the poor search functionality. Ultimately this was costing money.
> 
> Started off great, but deteriorated. A company focused on growth, not retention. Better than some other tools I've seen.

-----

### "Best in Class" — 5.0/5

> **Gannyn** | *11 June 2019* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: Loxo is easily the best agency based ATS on the market. For my business, I find the data enrichment features extremely useful. Whether I'm using it to track customer data or for the candidates, it seamlessly syncs with my email and offers quick ways to log, tag, track, send bulk email, customize templates and launch reqs.&#10;&#10;The feedback I get from candidates is always pleasant. It's easy for them to apply and no barriers for entry so our conversions rates are outstanding. I also like that they're continually launching helpful improvements and new features. Finally, the staff is responsive and genuinely cares about the customer. &#10;&#10;Compared to other products I've used, it's best in class by far. Loxo is simple, reliable, clean and always improving--what more could you want out of an agency-side ATS?
> 
> **Cons**: I would like to see more co-branding features, but this is pretty specific to our business model and Loxo is one of the only platforms I've found who offers any co-branding features so we're able to make it work.
> 
> I run an in-house talent acquisition company. None of the in-house ATS's wanted anything to do with us so our options were limited to "agency" ATS's. Loxo's ease of use, data enrichment features and modern interface are far ahead of the others in this category. HireScale aims to blur the lines, and Loxo is a great tool that's helping us reach our goals.

-----

### "Great CRM and ATS" — 5.0/5

> **Julijana** | *4 November 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: Loxo Source is great tool to easily find candidates. The Loxo extension as well works perfectly and fairly fast. We moved to Loxo from a custom ATS which meant a very complex and tedious migration, however, even though it took longer then anticipated, the Loxo engineering team made it happen.
> 
> **Cons**: One thing that could be done better is the alignment between the sales and the support team. I think the sales team oversell the tool as all-powerful and all-potent, but then after the purchase we say that that is not the case. We were expecting reports to be able to do calculations, but later found out that they are based on logic. Now we need to redo most reports and then do the calculations elsewhere.
> 
> Overall a good experience for our recruitment process. The support team is based in the US, so those in Europe get a delayed answer which sometimes can cause delays in the work.

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