---
description: Learn more about iCareManager. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: iCareManager Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [iCareManager](/software/108631/icaremanager)

# iCareManager

Canonical: https://www.getapp.com.au/software/108631/icaremanager

> iCareManager, or iCM, is a cloud-based Electronic Health Record (EHR) software solution for deployment by long-term care providers and assisted living facilities, providing 23 feature modules across care / activity tracking, eMAR, assessment monitoring, care planning, medication management and more
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Key benefits of iCareManager

• iCareManager (iCM) is an online, centralized EHR solution for managing residential patient care, with an emphasis on providing a system that reduces risk for care-giving clients by promising to eliminate administrative errors.&#10;&#10;• iCM boasts its own eMAR system for accurate, error-free medication administration that integrates with 12+ pharmacy systems, with pharmacy and physician portals providing tailored system access.&#10;&#10;• Manage detailed electronic documentation for each resident or patient receiving care, capturing assessment data, goal / outcome details, medications, tracked activities and their individual diagnosis-based care plans.&#10;&#10;• Risk mitigation and compliance is supported by individual specific staff training tracks, alerts and notifications, incident reporting and rules-based workflows for automating operational procedures.&#10;&#10;• Business automation features include a training center for tracking staff training progress, dashboard-based site and fleet maintenance, along with role-based permissions for controlling accessibility.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: iCareManager
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 15.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: $15 per resident, per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Escalation
- Alerts/Notifications
- Assessment Management
- Attendance Tracking
- Billing & Invoicing
- Care Plan Management
- Charting
- Decision Support Systems
- E-Prescribing
- EMR/EHR
- Event/Activities Planning
- For Home Care Providers
- For Medical Purposes
- Healthcare Compliance
- Incident Management
- Lead Management

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Assisted Living Software](https://www.getapp.com.au/directory/891/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.getapp.com.au/directory/891/assisted-living/software)
- [Long Term Care Software](https://www.getapp.com.au/directory/911/long-term-care/software)
- [eMAR Systems](https://www.getapp.com.au/directory/3853/emar/software)

## Alternatives

1. [ECP](https://www.getapp.com.au/software/131351/ecp) — 4.7/5 (152 reviews)
2. [Senior Living Core Platform](https://www.getapp.com.au/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [Eldermark](https://www.getapp.com.au/software/2058139/eldermark) — 4.6/5 (37 reviews)
4. [SNF Metrics](https://www.getapp.com.au/software/2070412/snf-metrics) — 4.7/5 (41 reviews)
5. [Therap](https://www.getapp.com.au/software/2080152/therap) — 4.7/5 (77 reviews)

## Reviews

### "Excellent" — 5.0/5

> **Jawad** | *26 February 2017*
> 
> The Best EHR software for your Assisted living And long term care facilities to go paper less and manage all your business and customers health records.

## Links

- [View on GetApp](https://www.getapp.com.au/software/108631/icaremanager)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/108631/icaremanager> |
| de-AT | <https://www.getapp.at/software/108631/icaremanager> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/icaremanager/> |
| en-AE | <https://www.getapp.ae/software/108631/icaremanager> |
| en-AU | <https://www.getapp.com.au/software/108631/icaremanager> |
| en-CA | <https://www.getapp.ca/software/108631/icaremanager> |
| en-GB | <https://www.getapp.co.uk/software/108631/icaremanager> |
| en-IE | <https://www.getapp.ie/software/108631/icaremanager> |
| en-NZ | <https://www.getapp.co.nz/software/108631/icaremanager> |
| en-SG | <https://www.getapp.sg/software/108631/icaremanager> |
| en-ZA | <https://www.getapp.za.com/software/108631/icaremanager> |
| es | <https://www.getapp.es/software/108631/icaremanager> |
| es-CL | <https://www.getapp.cl/software/108631/icaremanager> |
| es-CO | <https://www.getapp.com.co/software/108631/icaremanager> |
| es-MX | <https://www.getapp.com.mx/software/108631/icaremanager> |
| fr | <https://www.getapp.fr/software/108631/icaremanager> |
| fr-BE | <https://fr.getapp.be/software/108631/icaremanager> |
| fr-CA | <https://fr.getapp.ca/software/108631/icaremanager> |

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