---
description: Learn more about Everest. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Everest Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Everest](/software/108600/everest)

# Everest

Canonical: https://www.getapp.com.au/software/108600/everest

> Everest is a tailorable, scalable, multi-industry complaint management and quality assurance solution for businesses to track, manage \& resolve customer issues
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Key benefits of Everest

Everest is a customizable on-premise or cloud hosted solution that offers complaint management and quality assurance capabilities for increasing customer loyalty and improving service quality.

Use custom web forms and fields to capture feedback and complaint information within customer, internal and supplier web portals, leveraging seamless integration into existing websites.

Manage customer and consumer complaint resolution, customer service and support operations, continuous quality improvement, product defects plus corrective actions and preventative actions (CAPA).

Capture customer calls with the integrated or standalone call center module, capable of retrieving customer records and histories in summarized or more detailed formats.

Reports and charts can be generated rapidly and configured within an executive dashboard running live data, with reports able to be emailed out and shared from the system.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features |  | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Lynk Software
- **Founded**: 1970

## Commercial Context

- **Starting Price**: USD 150.00
- **Pricing Details**: Contact Everest to request pricing information.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Audit Management
- Audit Trail
- Canned Responses
- Case Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Email Templates
- Feedback Management

## Integrations (1 total)

- Microsoft Excel

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)
- [Compliance Software](https://www.getapp.com.au/directory/243/compliance/software)
- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)

## Alternatives

1. [InvGate Service Management](https://www.getapp.com.au/software/101213/service-desk) — 4.6/5 (108 reviews)
2. [Freshdesk](https://www.getapp.com.au/software/10317/freshdesk) — 4.5/5 (3408 reviews)
3. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews)
5. [Supportbench](https://www.getapp.com.au/software/105673/supportbench) — 4.9/5 (116 reviews)

## Reviews

### "Very easy to use, allows for multiple levels of entry and reporting, great customer support\!" — 5.0/5

> **Danielle** | *23 March 2016*
> 
> I use this everyday to log my customer complaints and assign action owners to resolve.   I like that we can have  a number of users and can assign different levels of access.  I like being able to email out and include attachments.  Having the ability to run multiple Excel reports is a great feature.  We have several Managers that can go in a pull out their specific data.

Any cons or issues that we have had were resolved by the Everest group in a very timely manner.  We are very happy with the program and the customer support provided.  Thanks\!

## Links

- [View on GetApp](https://www.getapp.com.au/software/108600/everest)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/108600/everest> |
| de-AT | <https://www.getapp.at/software/108600/everest> |
| en | <https://www.getapp.com/customer-service-support-software/a/everest/> |
| en-AE | <https://www.getapp.ae/software/108600/everest> |
| en-AU | <https://www.getapp.com.au/software/108600/everest> |
| en-CA | <https://www.getapp.ca/software/108600/everest> |
| en-GB | <https://www.getapp.co.uk/software/108600/everest> |
| en-IE | <https://www.getapp.ie/software/108600/everest> |
| en-NZ | <https://www.getapp.co.nz/software/108600/everest> |
| en-SG | <https://www.getapp.sg/software/108600/everest> |
| en-ZA | <https://www.getapp.za.com/software/108600/everest> |
| es | <https://www.getapp.es/software/108600/everest> |
| es-CL | <https://www.getapp.cl/software/108600/everest> |
| es-CO | <https://www.getapp.com.co/software/108600/everest> |
| es-MX | <https://www.getapp.com.mx/software/108600/everest> |
| fr | <https://www.getapp.fr/software/108600/everest> |
| fr-BE | <https://fr.getapp.be/software/108600/everest> |
| fr-CA | <https://fr.getapp.ca/software/108600/everest> |
| nl | <https://www.getapp.nl/software/108600/everest> |
| nl-BE | <https://www.getapp.be/software/108600/everest> |
| pt | <https://www.getapp.com.br/software/108600/everest> |
| pt-PT | <https://www.getapp.pt/software/108600/everest> |

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