---
description: Learn more about Relay. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Relay Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Relay](/software/108197/relay)

# Relay

Canonical: https://www.getapp.com.au/software/108197/relay

> Relay is a mobile communication platform that helps businesses to connect with customers and build relationships with highly personalized, high-impact messaging
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Relay

Using Relay's platform, users can create, deliver, and automate guided service experiences that proactively direct the right customer, through the right process, with the right tools.

## About the vendor

- **Company**: Relay Network
- **Founded**: 2010

## Commercial Context

- **Starting Price**: USD 5,000.00
- **Pricing Details**: Contact Relay for detailed pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Alerts/Notifications
- Churn Management
- Communication Management
- Customer Database
- Event Triggered Actions
- Feedback Management
- Live Chat
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics

## Integrations (5 total)

- Adobe Experience Manager
- Marketo Engage
- Oracle Eloqua Marketing Automation
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews)
5. [Tremendous](https://www.getapp.com.au/software/2047288/tremendous-rewards) — 4.8/5 (456 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/108197/relay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/relay/> |
| en-AE | <https://www.getapp.ae/software/108197/relay> |
| en-AU | <https://www.getapp.com.au/software/108197/relay> |
| en-CA | <https://www.getapp.ca/software/108197/relay> |
| en-GB | <https://www.getapp.co.uk/software/108197/relay> |
| en-IE | <https://www.getapp.ie/software/108197/relay> |
| en-NZ | <https://www.getapp.co.nz/software/108197/relay> |
| en-SG | <https://www.getapp.sg/software/108197/relay> |
| en-ZA | <https://www.getapp.za.com/software/108197/relay> |
| fr | <https://www.getapp.fr/software/108197/relay> |
| fr-BE | <https://fr.getapp.be/software/108197/relay> |
| fr-CA | <https://fr.getapp.ca/software/108197/relay> |
| pt | <https://www.getapp.com.br/software/108197/relay> |
| pt-PT | <https://www.getapp.pt/software/108197/relay> |

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