About Sync

Sync is an integrated product lifecycle management (PLM) and enterprise resource planning (ERP) software designed specifically for the apparel and footwear industries. Incorporating 22 different modules, Sync enables users to manage everything from style costing and materials purchasing to inventory and product orders. Sync also features allocation management, production planning, and sales management functionality alongside B2B & B2C eCommerce and quality assurance modules.

With Sync, users can track and prioritize tasks using the critical path module, and manage warehouse inventory with scan and pack technology. Through the PLM module, users can manage product development, sourcing, and manufacturing processes. Sync also provides users with business intelligence tools including more than 80 industry-specific standard report, allowing users to analyze data and gain insight into enterprise and product performance.

Sync facilitates flexible B2B sales with the sync mobile module by allowing sales reps to create customer orders from their iPad. Equally, users can create orders and track deliveries from Sync’s B2B web portal for customers and sales representatives. Sync also includes a vendor web portal which enables users to collaborate and communicate information, documents, and tasks to suppliers.

With seamless accounting integration, users can manage accounting activity using systems such as QuickBooks, Sage, SAP, Xero, Ms Dynamics, Netsuite & MYOB. Utilizing Sync’s API, users can integrate with other third party systems, including any of their existing internal systems. Supporting electronic data interchange (EDI), Sync permits users to exchange information electronically with vendors and customers.

Pricing starting from:

USD 100.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Sync

  • Sync offers 22 modules in a single solution, equipping users with the tools to manage everything from costing, purchasing, inventory, to sales and accounting.
  • Sync includes B2B, B2C, PLM, ERP & WMS modules.
  • Sync supports accounting integration, enabling users to manage their accounting data through applications including QuickBooks, MYOB, and Sage.
  • Sync includes an API, allowing users to integrate seamlessly with any of their existing internal, or external systems.
  • Sync supplies users with over 80 different reports, granting insight into best business practices in the apparel industry.
  • Sync centralizes orders received remotely or internally, providing users with an omni-channel environment from which to gain visibility into all sales orders.

  • Devices

    Business size

    S M L

    Markets

    Australia, New Zealand, United States

    Supported Languages

    English

    Pricing starting from:

    USD 100.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Sync Software - Manage product lifecycles
    Sync Software - Prioritize tasks using the critical path module
    Sync Software - Control garment inventory
    Sync Software - Utilize Sync's production planning board
    Sync Software - Analyze business and KPI data
    Sync Software - Cost local fully sourced/imported products as well as manufactured garments
    Sync Software - Identify fabrics and trimmings for an individual style or consolidate orders for multiple styles
    View 8 more
    Sync video Sync Software - Manage product lifecycles Sync Software - Prioritize tasks using the critical path module Sync Software - Control garment inventory Sync Software - Utilize Sync's production planning board Sync Software - Analyze business and KPI data Sync Software - Cost local fully sourced/imported products as well as manufactured garments Sync Software - Identify fabrics and trimmings for an individual style or consolidate orders for multiple styles

    Features

    Total features of Sync: 52

    • API
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Approval Process Control
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Bills of Material
    • CAD Tools
    • Cataloguing/Categorisation
    • Collaboration Tools
    • Color Matching
    • Communication Management
    • Data Import/Export
    • Distribution Management
    • Drag & Drop
    • EDI
    • Fabric Matching
    • Fashion Illustrations
    • Financial Management
    • Integrated Business Operations
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Lifecycle Management
    • Manufacturing Planning
    • Materials Management
    • Multi-Channel Management
    • Order Entry
    • Order Management
    • Pattern, Color & Art Storage
    • Presentation Tools
    • Product Catalog
    • Product Management
    • Production Management
    • Project Management
    • Purchase Order Management
    • Purchasing & Receiving
    • Quality Assurance
    • Reporting & Statistics
    • Reporting/Analytics
    • Returns Management
    • Sales Orders
    • Shipping Management
    • Status Tracking
    • Supplier Management
    • Supply Chain Management
    • Task Management
    • Textile Pattern Design
    • Third Party Integrations
    • Warehouse Management
    • eCommerce Management

    Alternatives

    Acumatica Cloud ERP

    4.5
    #1 Alternative to Sync
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    NetSuite

    4.1
    #2 Alternative to Sync
    NetSuite provides organisations with an integrated system of cloud applications that helps them run their business....

    Dynamics 365

    4.3
    #3 Alternative to Sync
    Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is...

    Odoo

    4.2
    #4 Alternative to Sync
    Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

    Reviews

    Overall rating

    4.9 /5
    (16)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.6/5
    Customer Support
    4.9/5

    Already have Sync?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 16
    Mary B. Mary B.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Collaborative Partners and True Experts of their field!

    Reviewed on 23/06/2021

    Implementing this software was one of the smoothest and most supportive processes I have been...

    Implementing this software was one of the smoothest and most supportive processes I have been through with a software onboarding!
    As hiccups arose in the first weeks, they were handled with care, attention, and speed. The team at Sync really is focused a creating the best solution for your company, and not applying a blanket solution that is easiest for them!

    Pros

    iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding the use of this software to that team!

    Cons

    As with any software training, the tutorial video was pretty painful to work through. They were out of date for the software, and many of the lessons required to cover did not apply to the way we use the software.

    Alternatives Considered

    Acumatica Cloud ERP, Dynamics 365 and NetSuite

    Reasons for Switching to Sync

    iSync Solutions was our top pick when shopping for ERP software. We loved how the software was apparel-focused, but the integration team also expanded their expertise to our growing product line assortment. We also loved that they had a global team of software engineers and had a strong presence in South African since we also work in Africa and look forward to expanding this software to that team!
    Robert T. Robert T.
    Overall rating
    • Industry: Textiles
    • Company size: 1,001-5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Flexible and Customized

    Reviewed on 29/01/2019

    I think I can happily say we are running a like a well oiled machine now days, the few things that...

    I think I can happily say we are running a like a well oiled machine now days, the few things that we are changing or developing are most to keep with the latest technologies of the time or upgrading to newer ways of doing things, or building a new fancy report. I would say my experience with sync has been great and will continue to be great for years to come, I have a great relationship with sync and look forward to new developments in the program to improve what already has been improved. The current state of all procedures are not set in stone, continuous improvement is what sync knows we are all about.

    Pros

    The fact that the sync team bends the software to suit your business. The package slowly changes and adapts to your business. There are big development updates that often bring in updates that you didn't know you needed however streamline your work flow further than you thought possible. Just recently Sync have developed a program for my company to scan jobs through the plant with a live immediate update to the server. it's been 5 years and to this day we have had no downtime, I can tell you which roll of fabric we used 5 years ago for the the garment you bring me today and it's full history this is where it gets interesting, where using history to predict the future of your business. I often use sync's data to forecast stock levels as well as tell the customer what they used before and help build a holding level for them going forward often to the customers surprise that we using data from so far back. I have appreciated that I have had a contact person who knows our system as well as we do, having a one stop person on speed dial goes a long way.

    Cons

    Early stages there were a few aspects that I would like changed however that would require the core system to change, these are all things of the past now days. I honestly believe you need a dedicated Sync admin on site, I was this person however if your company does not have a dedicated Sync admin or buy in from management to drive the system in, this could lead to a messy system. Capture bad data and you will get bad data out. changing what people have been doing or capturing over the past years to the new system will be your biggest challenge, people don't like change. (not really a con, this change is worth it if staff buy in) however this could be a challenge, with sync people are the biggest variable.

    Response from iSyncSolutions

    Thanks Rob for the great review. It¿s been a pleasure working with you & the company. We've also learnt a lot from you & the team. It¿s been a great experience & I look forward to building on our relationship by continually improving Sync to exceed your expectations!

    Tangeka P. Tangeka P.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great support for a great product

    Reviewed on 26/02/2021

    Our team is happy with this software and it has met and exceeded our needs. It is still a bit early...

    Our team is happy with this software and it has met and exceeded our needs. It is still a bit early for us, but we feel confident in it's performance thus far.

    Pros

    Customer service is superior! Any issues that have ever arised have been addressed and further education and support is always provided. The software itself is not difficult to use, and was easy to integrate into our existing systems

    Cons

    No real cons. The customer service is helpful and resourceful but can be a bit slow to respond. But when you can get in contact with someone you always get what you need and more

    Malcolm P. Malcolm P.
    Overall rating
    • Industry: Retail
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My experiences with Sync

    Reviewed on 30/01/2019

    Extremely good and all my needs are met , they are an example other software vendors need to follow...

    Extremely good and all my needs are met , they are an example other software vendors need to follow in terms of customer service

    Pros

    * Ease of use
    * Guidance and training provided
    * Ability to fulfil most functionality I require
    * Exceptional customer service
    * Quick and economical turn around of new reports
    * Data integrity , I cannot recall one incident of issues with data integrity

    Cons

    * There are one are two screens that are not as intuitive as could be , once you know what to do very easy , but if one had never worked in that screen you would not be able to proceed without training .

    Response from iSyncSolutions

    Hi Malcolm,
    Thanks for the great review & feedback. We aim to provide 99.997% guaranteed up time. I¿m glad that you have experienced the exceptional Data integrity in Sync. It is of utmost important to us to ensure that you can 100% rely on the information & reports provided by Sync.

    I¿m glad to hear that you see Sync as a positive example in the software industry & we will continue to try our hardest to provide the best service possible.

    Dewald L. Dewald L.
    Overall rating
    • Industry: Apparel & Fashion
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Sync review

    Reviewed on 30/01/2019

    Stand out operational system with great support and product development. Very happy with the system...

    Stand out operational system with great support and product development. Very happy with the system and will highly recommend the use in the industry.

    Pros

    Software is very user friendly and allows one to see the detail and to get a overall view of the operational activities. Support is of the highest quality and the development team are are very willing and capable with customized reports. The whole operational process can be done on one platform in an industry with many variables and diverse BOM's. The software platform is very consistent with no downtime and virtually no errors in data integrity. Extremely functional and reliable operational system.

    Cons

    Terminology in the industry is a problem and thus some descriptions/terminology is difficult to understand at first.

    Showing 5 reviews of 16 Read all reviews

    Sync FAQs

    Below are some frequently asked questions for Sync.

    Sync offers the following pricing plans:

    • Starting from: USD 100.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    For pricing information, contact Sync directly.

    Sync has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Sync supports the following languages:

    English

    Sync supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Sync integrates with the following applications:

    BigCommerce, Dynamics 365, Dynamics 365 Business Central, FedEx Ship Manager, Hightail, Iconic Brewery Mangement System, MYOB Business, Magento Commerce, Microsoft Dynamics GP, NetSuite, NuORDER, QuickBooks Online Advanced, Retail Express, SAP Business One, SPS Commerce, Sage 300 Construction and Real Estate, Sage Business Cloud Accounting, Sage X3, ShipStation, Shopify, Stamps.com, TrueCommerce EDI Solutions, UPS Ready, Vend, Xero

    Sync offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

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