--- description: Learn more about Brilliant Directories. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Brilliant Directories Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/171/membership-management/software) > [Brilliant Directories](/software/107889/brilliant-directories) # Brilliant Directories Canonical: https://www.getapp.com.au/software/107889/brilliant-directories Page: 1 / 33\ Next: [Next page](https://www.getapp.com.au/software/107889/brilliant-directories?page=2) > Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management, payment processing, and more > > Verdict: Rated **4.8/5** by 805 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Brilliant Directories Brilliant Directories offers customizable themes, with control over layouts, font styles, colors, and branding, and also includes a range of developer tools for advanced site customization and theme creation. Users can customize the integrated search modules to allow visitors to find content and members by location, category, or keyword, and custom drop-down menus can also be created. Free and paid membership packages can be created, with options for monthly, semi-annual, and annual billing, and more than 40 control for member access restrictions and privileges. Integrated payment processing allows users to accept one-time payments and setup recurring subscriptions, with automated payments, tools for managing past-due payments, and sales of additional products and services. The built-in library of over 50 customizable email templates covers welcome emails, forgotten passwords, account upgrade confirmations, and more, and users can also create and send newsletters to subscriber lists, and segment members for marketing communications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 805 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Brilliant Directories - **Founded**: 2008 ## Commercial Context - **Starting Price**: USD 1,450.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Canada, Costa Rica, France, Germany, Ireland, New Zealand, United Kingdom, United States ## Features - @mentions - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Advertising Management - Alerts/Notifications - Application Management - Attendance Tracking - CRM - Calendar Management - Chapter Management - Chat/Messaging - Commenting/Notes - Committee Management - Communication Management - Contact Database - Contact Management - Content Management ## Integrations (23 total) - ActiveCampaign - ClickFunnels - Drip - Eventbrite - GetResponse - Gmail - Google Maps - Google Sheets - Google Translate - HubSpot CRM - Kajabi - Mailjet - Pabbly Connect - Pabbly Subscriptions - PayPal Payments ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Membership Management Software](https://www.getapp.com.au/directory/171/membership-management/software) ## Related Categories - [Association Management Software](https://www.getapp.com.au/directory/165/association-management/software) - [Membership Management Software](https://www.getapp.com.au/directory/171/membership-management/software) - [Community Software](https://www.getapp.com.au/directory/585/online-community/software) - [Directory Software](https://www.getapp.com.au/directory/2571/directory/software) ## Alternatives 1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5322 reviews) 2. [Raklet](https://www.getapp.com.au/software/120335/raklet) — 4.7/5 (93 reviews) 3. [ToucanTech](https://www.getapp.com.au/software/113793/toucantech) — 4.9/5 (151 reviews) 4. [Almabase](https://www.getapp.com.au/software/91696/almabase) — 4.7/5 (144 reviews) 5. [Join It](https://www.getapp.com.au/software/111801/join-it) — 4.7/5 (83 reviews) ## Reviews ### "It will save you a lot of headaches." — 5.0/5 > **Jorge Enrique** | *6 August 2024* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: You save a lot of effort. •Comfort: short and fast learning curve. •Its basic tutorials to get started are clear. •If you're not a developer, this is your best buy. •The support team is fast and effective. •You will save yourself something that is more expensive in your entire life: time. (Time that you don't have enough or that you can dedicate to other projects). > > **Cons**: It's not cheap. (Nor are cars with all the safety systems, a larger family car, or sports cars.) > > I have tried other directories, from the best sellers to others that are very simple and low payment. However, I have also had problems with them and mainly with translation. Every time the loco translate plugin was updated, it would misconfigure everything, or with the theme itself when it was updated, it would get something unconfigured. Mainly in the part where customers showed their information, which is in Spanish. And that was very frequent. And the creator of that directory preferred sales to having translation into another language natively. And this was a real headache: to stop paying attention to other things to correct this. To begin with, that's why I switched to Brilliant directories, because it already has the Spanish language by default. And now that I have your attention, let me tell you how good and how bad Brilliant directories has been for me and why FOR ME, IT WAS A HEADACHE NOT TO HAVE USED IT BEFORE: The Good: You save a lot of effort. Short and fast learning curve. Its basic tutorials to get started are clear. If you're not a developer, this is your best buy. The support team is fast and effective. You will save yourself something that is more expensive in your entire life: time. (Time that you don't have enough or that you can dedicate to other projects). The Bad: It's not cheap. (Nor are cars with all the safety systems, a larger family car, or sports cars.) However, for me, it's worth every penny I spent. If you are an entrepreneur and you are starting out and you do not have many resources, I suggest that you save and invest in it. Even if it's with the basics. For me it is a way of investing in an asset that will generate passive income. So I consider it to be a good investment in the short and long term, or a good expense that is worth making. That's why I'm telling you. It will be a headache if you don't have brilliant directories, you're going to waste a lot of time updating other directories ----- ### "A Powerful and Well-Supported Tool for Building and Monetizing Online Directories" — 5.0/5 > **Herman** | *28 April 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Brilliant Directories is that I have a team that is constantly supporting my activities: there are regular webinars to clarify doubts and show new features, there is very good documentation, and the technical support team is always willing to help. The team is constantly creating resources that make it easier for us to build our sites and turn them into a truly profitable business. > > **Cons**: At the beginning, it has a somewhat steep learning curve, although by following the various video tutorials and documentation available in the tool itself and on the website, as well as using the support chat, the time is reduced. > > I have been using the tool for a short time, but I keep finding more features that are very useful. It is clear that it is a very mature tool, where a lot of work has been done on both the technical side and the related business side. My plan has been to create a free public directory and then monetize it through advertising and donations, and the tool has supported all of this easily. Also, if I had wanted to start, for example, by charging businesses directly, I could have done that very easily because the tool has those features integrated. It has so many options that I don't even know how to use them, but I started with the basics, and over time I will integrate new functionalities as I need them. ----- ### "So far, not bad" — 3.0/5 > **Nasser** | *28 December 2015* > > On the positive side, Brilliant Directories is very easy, in fact effortless, to initially get up and running. That's good. On the negative side, I'm finding it difficult to understand how to customize the system according to my needs. I am a web developer with years of experience with php, javacscript, SQL Server, etc. I just a simple set of documentation which tells me how I can access the source code, and what the API is (if there is one). The Customer Service response time is very fast, and so far they have been very good at helping with DNS changes. However, with regards to customization, so far I have only received responses telling me it can't be done, or I have to ask for a quote in the marketplace, or I have to spend $100 of my allowance to set up a call with an expert. I am a web developer\! I want to do this stuff myself. Please help me out here. (I've already paid a reasonable amount of money. If I need something that I can't do myself then, rest assured, I'll pay you more). Thank you. ----- ### "My honest Brilliant Directories review so far" — 5.0/5 > **Rodney** | *25 April 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: So far I’ve had a fantastic experience using Brilliant Directories to build my online directory. What really stands out to me is how user-friendly and intuitive the platform is. The customization options are impressive; I could easily tailor the design and functionality to match my brand without needing to code. Managing members and payments appears seamless, and the built-in SEO tools looks like it would help my directory gain visibility right from the start. I especially appreciate the integrated email marketing features, which should let me communicate with my members and subscribers without relying on third-party tools. I've yet to finish setting up my domain and going live but I think the platform will suit me well. > > **Cons**: None so far as I only just go access to the product a couple days ago so haven't really been able to fully put it through its paces but I like what I see so far. > > So far I appreciate the flexibility to tailor the platform to my specific needs, whether launching a niche directory or a large-scale project. Community-building features and strong SEO tools further enhance its value which I hope will help me attract users and engage members effectively. The platform seemed to be reasonable priced. ----- ### "A Game-Changer for Effortless Membership Site Creation" — 5.0/5 > **Ronald** | *24 April 2025* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: All-in-One Platform: Brilliant Directories provides everything needed to launch and manage a professional membership site—no need for extra plugins or complicated integrations. Seamless Monetization: Setting up paid memberships, premium listings, and advertising is straightforward, with reliable payment options like PayPal and Stripe. Highly Customizable: A variety of templates and customization tools make it easy to tailor your site to your brand and audience. Outstanding Support: The customer service team is responsive and helpful, and the active user community and tutorials make learning the platform much easier. SEO-Ready: Built-in SEO features help your site gain visibility and attract new members. > > **Cons**: Learning Curve: The platform’s many features can take some time to master, especially for newcomers. Design Tweaks Needed: While functional, the default themes may require some updating to achieve a modern look. Advanced Customization Costs: Some deeper customizations may require assistance from their team, which can add to the cost. Payment Gateway Options: Not all regional payment gateways are available, but major ones are well-supported. > > Brilliant Directories exceeded my expectations by making it easy and enjoyable to launch my membership site. The platform’s robust features, ease of use, and top-notch support helped me create a polished, professional site faster than I thought possible. While there’s a bit to learn at first, the resources and community support make the process smooth. If you want a powerful, flexible, and user-friendly solution for your membership site, Brilliant Directories is an excellent choice. ----- Page: 1 / 33\ Next: [Next page](https://www.getapp.com.au/software/107889/brilliant-directories?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107889/brilliant-directories) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data