--- description: Learn more about Cognito Forms. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cognito Forms Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Data Management Software](/directory/633/data-management/software) > [Cognito Forms](/software/107881/cognito-forms) # Cognito Forms Canonical: https://www.getapp.com.au/software/107881/cognito-forms Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/107881/cognito-forms?page=2) > Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks. The features of this platform include data lookups, document merging, file downloading, repeating sections, save and resume, advanced calculations, conditional logic and more. > > Verdict: Rated **4.7/5** by 182 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Cognito Forms • Easily create and automate forms using Cognito Forms drag-and-drop builder and visual conditional logic. • Generate custom PDF or Word documents from form data and automatically send them to recipients. • Increase survey completion rates with conversational text-piping, page breaks, progress bars and conditional pages. • Conditionally route notification emails based on user input to streamline administrative processes. • Capture multiple files at once, and easily set file size and type limits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 182 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cognito Apps - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 19.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Individual plan is free for one user and 100 entries/month. Pro: $19/month for 2 users and 2,000 entries/month. Team: $39/month for 5 users and 10,000 entries/month. Enterprise: $129/month for 20 users and unlimited entries. Additional users for $5/user/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Address Validation - Alerts/Notifications - Approval Process Control - Audit Trail - Autofill - Business Process Automation - Collaboration Tools - Compliance Management - Compliance Tracking - Conditional Logic - Configurable Workflow - Convert to PDF - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard Creation ## Integrations (173 total) - AWeber - Accelo - Act\! - Act-On - ActiveCampaign - ActiveTrail - Acuity Scheduling - Agile CRM - Airtable - Asana - Avochato - Basecamp - Benchmark Email - Bird - BombBomb ... and 158 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Data Management Software](https://www.getapp.com.au/directory/633/data-management/software) ## Related Categories - [Data Management Software](https://www.getapp.com.au/directory/633/data-management/software) - [Data Collection Software](https://www.getapp.com.au/directory/707/data-collection/software) - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) - [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software) - [Data Entry Software](https://www.getapp.com.au/directory/278/data-entry/software) ## Alternatives 1. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (954 reviews) 2. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2876 reviews) 3. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17549 reviews) 4. [Microsoft Forms](https://www.getapp.com.au/software/2057516/microsoft-forms) — 4.6/5 (323 reviews) 5. [Zoho Forms](https://www.getapp.com.au/software/101885/zoho-forms) — 4.5/5 (147 reviews) ## Reviews ### "Simple but powerful" — 5.0/5 > **Angie** | *16 October 2023* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I love that I can customize field names to use with other tools and connect with other APIs. It's simple but powerful. > > **Cons**: The building of your form can be tedious, though isn't unique to Cognito Forms when you have a lengthy form you need to create. > > I researched a few other similar products and feel I chose the right one. It had the most features and was extremely flexible to accomplish a variety of tasks. ----- ### "Great versatile tool if you need forms for various tasks" — 5.0/5 > **Chris** | *2 May 2026* | Government Relations | Recommendation rating: 10.0/10 > > **Pros**: Cognito Forms is very user friendly and there is a lot of flexibility with the features. The email notifications for both the user submitting the form and the user receiving the submissions is extremely helpful. > > **Cons**: Nothing really comes to mind but if I had to nitpick, the workflow and user features could be more simplified. > > I have enjoyed using Cognito Forms for work in different capacities, and at different companies. I use it primarily to collect data including simple tasks like collecting RSVPs for meetings or events. I like the features that the forms provide because it can be used for completely different functions. ----- ### "Terrible Customer Service." — 1.0/5 > **James** | *29 July 2019* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: What I will like best is no longer using them and receiving notification emails without the ability to view any forms. > > **Cons**: I figured out the issue with the help of someone who does not work for you. You were sending notifications to an email address which is associated with a different account that does not have access to the forms, so there was nothing for me to see. One would think you might be able to see that on your end. I was, after all, communicating with you from an email address that is not for the account receiving the forms. All you do is keep telling me to turn off notifications on my account, but that would do NOTHING to stop the notifications because they were coming from another account entirely. How is it that nobody looked to see that there are no forms for which I should have been receiving notification? And I'm supposed to trust my client's information and important documents with your company? I can only imagine what the ordeal would be like if there was a problem bigger than receiving ghost notifications. I've been going around in circles with multiple representatives without any real help on an issue that should have been extremely simple had someone taken the time to do anything except type in a canned response without doing even a little research into the problem. I can delete my account and STILL receive these notifications for forms I cannot access from this email address. I'll make a note to follow your customer service procedures and follow-through if I ever want to kill my business. A customer cannot speak to a live person? Honestly? Terrible customer service. > > I would have been better off using Google Forms/Sheets. ----- ### "Cognito Forms is our Go To Form Program" — 5.0/5 > **Lilliana** | *29 April 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Cognito Forms is very intuitive to use and is also very adaptable to our needs. I like the streamlined interface and ability to add a plethora of conditional fields. I also like how when we edit a form, it updates automatically on our site. Also, tech support is very prompt and helpful. > > **Cons**: No issues with Cognito Forms since we started using it almost a year ago. I have not had any problems with adaptability or submission errors. > > We are very happy with Cognito Forms and will continue to use it in the future. I look forward to any updates they may make in the future. ----- ### "I love Cognito Forms\! I don't say that enough" — 5.0/5 > **Raychelle** | *19 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It's very easy to use. The dashboard is very user friendly. Workflow is easy. This helps building forms so much easier. It's coding without coding. Very intuitive. > > **Cons**: How the forms are listed on the side bar, I wish there was an option to change views, like icon views, list view, etc. > > Very good\! I would recommend Cognito to anybody looking for a platform that could be an alternative to MS Forms, Google Forms, or even SurveyMonkey. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/107881/cognito-forms?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107881/cognito-forms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data