--- description: Learn more about Gensolve Practice Manager. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Gensolve Practice Manager Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/67/medical-practice/software) > [Gensolve Practice Manager](/software/1077351/gensolve-practice-manager) # Gensolve Practice Manager Canonical: https://www.getapp.com.au/software/1077351/gensolve-practice-manager Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/1077351/gensolve-practice-manager?page=2) > Gensolve Practice Manager is a cloud-based practice and patient management solution for health professionals in Australia and New Zealand. The software includes tools for scheduling appointments, managing inventory, creating and storing clinical notes, processing billing and claims, and more. > > Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 20 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Gensolve - **Founded**: 1990 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact Gensolve for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia ## Features - Appointment Management - Availability Indicator - Availability Management - Billing & Invoicing - Claims Management - Client Database - Customisable Forms - Document Storage - EMR/EHR - Email Marketing - Forms Management - Insurance Eligibility Verification - Inventory Management - Medical Billing - Mobile Alerts - Multi-Location - Multi-Physician - Online Booking - Patient Intake - Patient Records Management ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software) ## Related Categories - [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software) - [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software) - [Telemedicine Software](https://www.getapp.com.au/directory/961/telemedicine/software) - [Podiatry Software](https://www.getapp.com.au/directory/1819/podiatry/software) ## Alternatives 1. [Hypnotes](https://www.getapp.com.au/software/2054275/hypnotes) — 5.0/5 (2 reviews) 2. [athenaOne](https://www.getapp.com.au/software/91402/athenaclinicals) — 3.8/5 (907 reviews) 3. [Healthie](https://www.getapp.com.au/software/113965/healthie) — 4.4/5 (118 reviews) 4. [CharmHealth](https://www.getapp.com.au/software/119307/charm-ehr) — 4.2/5 (151 reviews) 5. [Practice Mate](https://www.getapp.com.au/software/2034587/practice-mate) — 4.5/5 (170 reviews) ## Reviews ### "Gensolve Practice Manager for Physiotherapist" — 5.0/5 > **Tina** | *8 February 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The program is tailoring very well for Physiotherapist They are constantly reviewing and updating Customer Service is excellent and always easy to get hold off. Online support is also great Can use from the phone for some features Works really well with windows Accounting package is great All the reports are fantastic Saves me alot of time in all areas both clinically and admin wise > > **Cons**: Not that great with Apple and have to purchased Parallels in order to run. Slower with Apple Does have tendencies to crash quite frequently ie once per week and have to shut down the whole program to get going again. This appears to happen more with the Apple but also does happen occasionally with windows > > Gensolve improved all areas of my work and cut down my admin time, my clinical notes are far easier All admin work with ACC is quicker The Accounting Package is great and everything I need. Dont have to pay for another accounting package Would highly recommend and I do encourage physios including solo or small practices to use Gensolve as well. ----- ### "Helped us improve productivity" — 5.0/5 > **Nadine** | *13 February 2020* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to invoice and do bulk invoicing Able to process medicare rebates on Gensolve rather than Hicaps machine Auto-populate templates in great and uploading new templates is easy Help desk service is good as they send us clear steps to troubleshoot when we have issues Good to have all client related info in 1 client record, eg appts, attended, client notes uploaded to record, events uploaded to client record, payments etc. It's good that we can hide client names on the appt book if we need to at reception > > **Cons**: It would be easier if we can press enter on the keyboard when trying to select a function eg when searching for an invoice instead of pressing Get data, just to press enter key. Good if we can have a copy and past function on the appt book for clinician appts, eg copy and past multiple admin spots or supervision time or annual leave. Need to be able to be compatible with Onenote to be able to have Onenote templates Would like more report functions/features eg having GP addresses included in the Client Referrer Details report, having a billable hours report for clinicians that included only "psychologist appt" data not "cliniciam appt", (non-billable data). Would be great if there is an alert that comes up when booking in a client who has fees owing. It would be good if Gensolve can increase the size of files that we can upload > > Overall, we found this product easy to use and it has greatly helped to improve our productivity and get closer to having a paperless office. ----- ### "Gensolve" — 3.0/5 > **Verified Reviewer** | *3 February 2020* | Health, Wellness & Fitness | Recommendation rating: 5.0/10 > > **Pros**: Bookings and payments are okay. online feature looks promising. cloud based > > **Cons**: very little flexibility and interaction with other software. Terrible marketing results. Very difficult to interacti with patients as sms/email system is clunky ----- ### "Gensolve Practice Management" — 5.0/5 > **Nadine** | *16 February 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy and straight forward to use. Good online support team who are quick at finding you a solution. Gensolve had more to offer as an practice management system compated to others, suited my practice needs and worked well with other systems (ACC and Physitrack) > > **Cons**: Nothing much, lots still to learn and explore. ----- ### "GPM Vs PPMP" — 5.0/5 > **Patricia** | *10 February 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Everything quite logical and easy to access and use > > **Cons**: I find the accounting side of things a little confusing and cumbersome > > Our previous practice Management program was PPMP - Gensolve is so much more advanced and easy to use and the "Help Desk" Support is amazing. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/1077351/gensolve-practice-manager?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/1077351/gensolve-practice-manager) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data