Get Connected

Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.

While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it).

It was amazing! I couldn't have asked for a more experienced and genuine team! I cannot wait to see the imapct this makes over the next year or two alone!

Get Connected allows us to vet volunteers before they serve on campus. We use the qualifications feature to determine who is allowed to serve on campus. We also use User Groups to assign private opportunities to certain volunteer categories.