About Get Connected
Get Connected - from Galaxy Digital - is a cloud-based, mobile-friendly volunteer management solution for volunteer centers, community groups, and other nonprofit organizations in the U.S.
Get Connected volunteer management software has been designed to help organizations of all types to better manage, grow, and track the contribution of their volunteers. Via a dashboard that can be customized to match organizational branding, users can manage a community events calendar, promote volunteer opportunities, and reach out on social media channels. Get Connected builds a database of volunteers and provides coordinators with the tools with which to communicate and engage with them. Auto-matching features automatically match registered volunteers with volunteering opportunities that align with their interests, helping to increase volunteer uptake on events.
In addition to Get Connected, Galaxy Digital offer Community Connect, Campus Connect, and Corporate Connect, which are used by nonprofits, Volunteer Centers, Campuses, and Corporations across the U.S. These additional modules extend the functionality of Get Connected to include event creation and management, disaster response, and service learning. The software also facilitates collaboration with other nonprofit, volunteer, and community groups to affect change at the local level.
Pricing starting from:
USD 199.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Get Connected
Key benefits of Get Connected
Devices
Business size
Markets
Canada, United States
Supported Languages
English, French, Spanish
Pricing starting from:
USD 199.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Get Connected
Images
Features
Total features of Get Connected: 48
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Calendar Management
- Communication Management
- Contact Database
- Contact Management
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Document Storage
- Email Alerts
- Email Management
- Email Reminders
- Event Calendar
- Event Management
- Event Scheduling
- For Nonprofits
- Member Database
- Member Directory
- Membership Management
- Mobile Access
- Personalization
- Real Time Data
- Real Time Reporting
- Recognition Management
- Recruitment Management
- Registration Management
- Reminders
- Reporting & Statistics
- SMS Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Social Media Integration
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- User Management
- Volunteer Management
- Volunteer Recruiting
Alternatives
GoFundMe
CERVIS
Volunteer Impact
Volgistics
Reviews
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- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Beautiful and flexible
Reviewed on 22/07/2020
Largely really good! The app is just so-so, and there are places that would have been nice to see...
Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good.
Pros
The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing.
Cons
It's pretty pricey and there's a bit of a learning curve for sure.
Response from Galaxy Digital
Heather,
Thank you so much for your review of Get Connected! We're so glad you're here. Absolutely appreciate your feedback and insights. Check back in for updates/enhancements and new features! We're always here to support!
- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Recruit and coordinate help you need quickly
Reviewed on 24/03/2021
While the set up and implementation was really hard for me, the company took my feedback and has...
While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it).
Pros
We were able to recruit people VERY quickly to get the right amount of people to help in really dire situations throughout the last year. Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc)
Cons
Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers
Reasons for Switching to Get Connected
Visually appealing, had more of the features we wanted, price point fit in budgetResponse from Galaxy Digital
Stacy,
Thank you so much for your review and feedback here! We're so glad to hear Get Connected meets your needs and your organization was so quickly able to mobilize the volunteers you needed in an emergency.
As always, our Customer Experience team is here to support your site. Please do reach out to us at any time!
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Get Connected Galaxy Review
Reviewed on 16/12/2021
I have had great experience with Get Connected. It is very helpful in managing volunteers and it is...
I have had great experience with Get Connected. It is very helpful in managing volunteers and it is easy to use.
Pros
I enjoy the ease of this software. It is very user friendly and intuitive. The previous software I worked with was the opposite so it is refreshing to no longer deal with that.
Cons
I wish that the software had a function where you could print mailing labels for event invitations to users.
Response from Galaxy Digital
Hi, Hillary! Thank you for your feedback here on Get Connected by Galaxy Digital. We're grateful you've chosen Get Connected as your volunteer management platform and that you're finding it's meeting the needs of your program well. For the printing of labels for mailings, while there isn't a direct integration I know that our Customer Experience team can support you in finding a solution. Please reach out to us at any time, we're happy to help!
- Industry: Nonprofit Organization Management
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great product
Reviewed on 16/12/2021
Pros
I like that the Qualifications page allows us to allow and prevent people from registering for certain opportunities. This allows us to increase the safety of clients.
Cons
The site is not user-friendly for site managers, managers, and users because it is not intuitive enough. I also do not like the integration of Sterling because when people do not complete their background check orders, the site blocks them from going back and completing it again. There are also some simple features that I believe should be available and when I submit a ticket, staff ask me to write a suggestion for the "suggestion box".
Response from Galaxy Digital
Hi, Cindy, thank you for your feedback. We're here at Customer Experience to support you and your software and would be happy to talk about solutions that could work for the Sterling background checks integration and your program's needs. However, the background checks function is an integration and we are unable to change the way in which Sterling conducts background checks with their software. We would be able to share how you can turn on or off your customizations within Get Connected to guide you to the outcome that best suits your program. We're always happy to hear ideas from you on how to improve Get Connected for our clients. We do love to keep the product suggestion forum open to clients as there you can share ideas with other Get Connected users, especially as we navigate changes to the software that would affect all clients or involve a longer development time. Please reach out to us any time! We're happy to help! Keep your eyes open for new training coming the in new year!
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Get Connected is a flexible and useful volunteer tool.
Reviewed on 16/12/2021
Overall Get Connected is a wonderful product. My only wish is that all nonprofit organizations...
Overall Get Connected is a wonderful product. My only wish is that all nonprofit organizations would set up an account for their volunteer and event needs.
Pros
It is very easy to use for both the user and the agency. I love that I can "assume the primary manager" and make changes for our partners, if needed. I love the email tool as a boost in communicating an event or need - when someone receives a personal email the response is always greater. Our specific program, Volunteer Connect, is integrated with our local university's South Serves. That is a valuable way for the students at South Alabama to give back to the community outside of their school needs.
Cons
My experience and use is rather basic, therefore I do not have any suggestions for improvements. It seems that getting our "inside" volunteers i.e. [SENSITIVE CONTENT] to log their hours is cumbersome. I would like a simpler way for them to do so, as they are very busy in their day to day work and volunteer jobs. As an agency we want everyone who gives their time to us to be recognized and for us to note how many hours they give. We just have trouble with convincing them to create an account and record their time for each individual event/meeting etc.
Response from Galaxy Digital
Hi Katherine! Thank you so much for sharing your experience with Get Connected! Often organizations that begin using Get Connected see an increase in volunteer engagement with the built-in communications tools and ease of signing up and scheduling. Our Customer Experience team would be happy to help with the hours tracking for the specific group of volunteers you mentioned. I think there is a solution that would be ideal for you to make certain those busy volunteers and their hours get recognized. Reach out to us at [email protected], we're here for you!
Get Connected FAQs
Below are some frequently asked questions for Get Connected.Q. What type of pricing plans does Get Connected offer?
Get Connected offers the following pricing plans:
- Starting from: USD 199.00/month
- Pricing model: Subscription
- Free Trial: Not Available
No matter your budget, we want to work with you! Request a free demo today to get a custom price quote built specifically for the needs of your organization.
Q. Who are the typical users of Get Connected?
Get Connected has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Get Connected support?
Get Connected supports the following languages:
English, French, Spanish
Q. Does Get Connected support mobile devices?
Get Connected supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Get Connected integrate with?
Get Connected integrates with the following applications:
Facebook for Business, LinkedIn for Business, Salesforce Sales Cloud, Stripe, Twitter
Q. What level of support does Get Connected offer?
Get Connected offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Get Connected.
