About Homebase
Homebase is an employee scheduling, time tracking and communications tool for businesses and their employees within industries such as retail, hospitality and health and beauty. The platform aims to automate and streamline employee scheduling and time tracking by providing features such as team calendars, time clocks, automatic notifications and budget forecasting.
In order to assist users in building interactive and flexible team schedules, Homebase provides a Gantt chart calendar view with a drag and drop interface. Employers can view the schedule by role, time period or employee to ensure that there are no errors and that costs add up. Once complete, the schedule can be put on autopilot mode to automatically carry over to the following weeks or months, taking into account staff availability and holidays. Schedules can be sent out to employees within the Homebase app and synced with mobile calendars so that reminders can be sent.
Using Homebase’s time tracking tools, users can track hours worked and integrate with their payroll system for automatic timesheet export and wage calculation. The time clock feature allows employees to clock in and out of shifts, as well as track breaks and overtime by signing in with a secure PIN number from their mobile device. Managers automatically receive alerts for absences or lateness, and are able to write notes to inform other managers of incidents or daily summaries via the manager log.
With Homebase hiring, you can find quality candidates fast. Post to the top online job boards for free in under a minute with direct integrations and pre-written job descriptions.
Key benefits of Homebase
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- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great system for employee time tracking.
Reviewed on 03/01/2019
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY...
Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.
Pros
Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.
Cons
Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.
- Industry: Medical Devices
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, set-up, maintain, interface and adjust.
Reviewed on 03/12/2020
Exceptional. Set it and forget it.
Exceptional. Set it and forget it.
Pros
The interface/importing with QuickBooks Online. Easy to add time and track PTO, holidays, OT and more. Customization for our business hours was perfect. The cost is lowest I have found for the amount of features. T-Sheets in QBO is too pricey for us. Also the remote clock-in features and mobile app is a big hit with employees.
Cons
Importation of hours into QBO Payroll needs to be adjusted and checked, but having HomeBase open after importing employee time cards makes it simple. Just match 1 to 1 and your good. Also the initial holiday set-up can be a bit tricky but HB customer service is excellent and guided us through it.
Alternatives Considered
QuickBooks TimeReasons for Choosing Homebase
Epicor was cumbersome and tricky for HR. That was a longtime ago.Switched From
Epicor Advanced MESReasons for Switching to Homebase
Price and Features. Paid Time Off (PTO) feature. Mobile App for remote use- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Scheduling issues
Reviewed on 25/11/2020
Pros
Two months ago, I would have given this software 5 stars all around. I think the software is easy to use and loved that I was unable to schedule my staff during their approved request off time.
Cons
The last 2 months have been a huge scheduling struggle. First, when my staff requested off, it would only show the amount of hours on the schedule builder, not the actual times I had to go look up the request off times every week for everyone and write them down to make sure I didn't schedule at times they couldn't work. This was very time consuming. For the last two weeks, the times my staff is requesting off is not what shows up on my schedule builder. Example, [SENSITIVE CONTENT HIDDEN] requested off the evening shift this Saturday, Nov 28th. It showed up on the schedule builder that I approved a request off for the day shift. This has been a huge issue It has taken me so much longer to produce a schedule and I have had to work a lot of shifts that my employees requested off and could not get covered. I am extremely frustrated and am considering looking for other scheduling app options if this situation doesn't get fixed soon. I understand technical issues can occur during updates, but for 2 months?
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Start Up
Reviewed on 30/08/2023
One con would be that the ability to find answers to questions on youtube and online need more...
One con would be that the ability to find answers to questions on youtube and online need more current updates. either way, to call was very helpful when you get phone help with a live rep. Some feature are still a little hard to find and, such as like creating unpaid time on clock.
Pros
The hiring feature was great for us for hiring. All the scheduling and time features and just about 99% of everything was really good. We are glad we found Homebase and would recommend it for any small business starting up.
Cons
Due to interviewing at other locations instead of our home where we are based from, it would have been nice to enter other locations for an interview instead of having to select our home address which we really didn't want to have out there.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent for Restaurants, Hourly Employees
Reviewed on 25/11/2020
I've used this as an employee, then as a business owner for about the last 7 years. It's really a...
I've used this as an employee, then as a business owner for about the last 7 years. It's really a no brainer if you need a time tracking tool, and it has been upgraded consistently over the years to add more features. The hiring tool is surprisingly solid as well, and helps to market positions quite well.
Pros
I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.
Cons
Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.
Alternatives Considered
BambooHRReasons for Switching to Homebase
Homebase wins handily over BambooHR when it comes to hourly employees, and the value and ease of use it brings to busy workplaces.Homebase FAQs
Below are some frequently asked questions for Homebase.Q. What type of pricing plans does Homebase offer?
Homebase offers the following pricing plans:
- Starting from: USD 14.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: Free Essentials: $19.95/month/location or $14/month/location (billed annually). Plus: $49.95/month/location or $35/month/location (billed annually). All-in-One: $99.95/month/location or $70/month/location (billed annually). Full-service payroll: Add payroll to any plan for $35/month + $5/active employee.
Q. Who are the typical users of Homebase?
Homebase has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Homebase support?
Homebase supports the following languages:
English, Spanish
Q. Does Homebase support mobile devices?
Homebase supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Homebase integrate with?
Homebase integrates with the following applications:
ADP Workforce Now, Clover, Gusto, Gusto, Lightspeed, Lightspeed Retail, QuickBooks, QuickBooks Online Advanced, Revel Systems, Square Payroll, Square Point of Sale, SurePayroll, Toast POS, Upserve, ZipRecruiter, talech, toast CRM
Q. What level of support does Homebase offer?
Homebase offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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