--- description: Learn more about QualityQuest. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: QualityQuest Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [QualityQuest](/software/107333/compliancequest) # QualityQuest Canonical: https://www.getapp.com.au/software/107333/compliancequest Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/107333/compliancequest?page=2) > ComplianceQuest is an AI-powered, cloud-based Quality Management System (QMS) that helps organizations streamline quality processes, improve compliance, strengthen traceability, and drive continuous improvement across the enterprise. > > Verdict: Rated **4.6/5** by 112 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of QualityQuest Move from Reactive to Proactive Quality with CQ.AI Use purpose-built AI to accelerate investigations, identify recurring issues, surface trends, recommend next actions, and reduce manual work across quality processes. Improve Compliance \& Audit Readiness Standardize quality processes, maintain complete audit trails, automate approvals, and keep teams inspection-ready with real-time visibility. Accelerate CAPA \& Issue Resolution Capture, investigate, and resolve nonconformances, deviations, complaints, audit findings, and CAPAs through connected, structured workflows. Strengthen End-to-End Quality Traceability Connect CAPA, audits, complaints, inspections, change, documents, training, and risk to maintain complete traceability across the quality lifecycle. Drive Continuous Quality Improvement Use real-time dashboards, connected metrics, and trend insights to identify recurring issues earlier and continuously improve quality performance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 112 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ComplianceQuest - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: Per User - **Pricing Details**: ComplianceQuest starts at $30/user/month. Contact info@compliancequest.com directly for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Austria, Bahrain, Belgium, Brazil, Canada, China, Costa Rica, Denmark, Finland, Germany, India, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Lebanon, Malaysia and 17 more ## Features - API - Access Controls/Permissions - Accident Investigation - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Approval Workflow - Archiving & Retention - Audit Management - Audit Planning - Audit Trail - Autonomous Task Execution - Bills of Material - Calendar Management - Calibration Management - Case Management - Change Management - Change Planning ## Integrations (10 total) - 1CRM - Accounting ASAP - NetSuite - Oracle CRM On Demand - Professional Services Cloud - Rootstock Manufacturing ERP - SAP Customer Experience - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software) ## Related Categories - [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software) - [Quality Management Systems](https://www.getapp.com.au/directory/144/quality-management/software) - [EHS Management Software](https://www.getapp.com.au/directory/699/ehs/software) - [Safety Management Software](https://www.getapp.com.au/directory/1447/safety-management/software) - [Document Control Software](https://www.getapp.com.au/directory/1175/document-control/software) ## Alternatives 1. [Isolocity](https://www.getapp.com.au/software/124867/isolocity) — 4.6/5 (67 reviews) 2. [MasterControl Quality Excellence](https://www.getapp.com.au/software/104305/mastercontrol) — 4.5/5 (540 reviews) 3. [KAWAK](https://www.getapp.com.au/software/2060913/kawak) — 4.6/5 (346 reviews) 4. [QT9 QMS](https://www.getapp.com.au/software/105047/qt9-quality-management) — 4.8/5 (124 reviews) 5. [Dot Compliance](https://www.getapp.com.au/software/130667/dot-compliance) — 4.4/5 (94 reviews) ## Reviews ### "ComplianceQuest...Above and Beyond" — 5.0/5 > **Alastair** | *13 December 2018* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small. > > **Cons**: Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist. > > ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal. For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest. The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system. We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers. ----- ### "All-inclusive eQMS solution for your Quality Systems management needs" — 4.0/5 > **Carl** | *25 March 2023* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: CQ brings several QMS modules together in one tool which allows for seamless integration. The biggest pros of Compliance Quest are that it is a one-stop-shop solution (Complaints, CAPA, Document Control, etc.). This made it much easier to incorporate CQ into our organization. CQ also allows for module customization to meet our organization's unique and specific needs. > > **Cons**: The user interface and module flow takes some getting used to. But once trained, the user design does become familiar across all modules. ----- ### "Great Features, not Great Support or Cost" — 2.0/5 > **Audra** | *20 September 2023* | Consumer Electronics | Recommendation rating: 2.0/10 > > **Pros**: We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have. > > **Cons**: Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly. > > We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options. ----- ### "Great EQMS Platform" — 5.0/5 > **Phani** | *12 October 2023* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management. > > **Cons**: No features are missing in this platform which is very carefully designed and have all aspects to serve. ----- ### "A Powerful Tool for Enhancement" — 5.0/5 > **Panduranga Vithal** | *12 October 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Complianace Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective. > > **Cons**: The user interface is Quiet difficult for user friendliness for the first time user's. After using it sometime, it gets set. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/107333/compliancequest?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107333/compliancequest) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data