Hemlane
Hemlane
About Hemlane
Hemlane is modern property management software that helps you run your rentals—from move-in to move-out. Hemlane automates leasing, rent collection, maintenance, and tenant communication so you can save time and stay in control. Hemlane connects with top listing sites, screens tenants with full credit and background checks, and supports digital leases and online payments. Hemlane also coordinates repairs 24/7 and makes it easy to message tenants, track issues, and get real-time updates. Hemlane is trusted by landlords, property managers, and brokerages. Users save up to 70% of their time and reduce vacancies to just 19 days.
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- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Hemlane for Property Manager's
Reviewed on 10/02/2021
It is easy to use once it is set up the maintance department is superb and they are constantly...
It is easy to use once it is set up the maintance department is superb and they are constantly taking care of the tenants
Pros
Easy to use. The office upgrades the software to make it easier for the user to work with
Cons
There are still things that I personally will like to change but I always talk to their office and they had made the change
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
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- Likelihood to recommend 10.0 /10
It's like I'm not self-managing
Reviewed on 03/02/2025
10 out of 10, recommend quite frequently.
10 out of 10, recommend quite frequently.
Pros
Portal is very user friendly for both tenant and landlord, but the best part is the 24/7 North American staffed service coordinators. They rock!
Cons
I wish there were more options to customize expense categories. I don't need nor will never use all that is listed but yet I have to scroll through it all.
Reasons for Switching to Hemlane
Response from Hemlane
Thank you, Jay, for such a glowing review! We’re thrilled to hear you’re enjoying the user-friendly portal and love our 24/7 service coordinators—they’ll be so happy to hear they “rock!” 😊
We appreciate your feedback on customizing expense categories and will pass that along to our product team. It’s customers like you who help us improve every day. Thanks for recommending Hemlane—it means the world to us!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Likelihood to recommend 2.0 /10
Hemlane software application
Reviewed on 12/01/2023
The set up is easy and pretty much smooth if you are great with digital online sites and apps. I...
The set up is easy and pretty much smooth if you are great with digital online sites and apps. I would suggest Hemlane if you just want to get your rent collected. You are better off getting a professional on your own if you need anything else from them and their are a lot of apps and services out their much cheaper for this . They try to seperate themselves online as a better alternative to ripoff property management companies but they are no better and should not offer upgraded services that they cant stand by. STAY AWAY IN MY OPINION IF YOU NEED MORE THAN RENT COLLECTIONS.
Pros
I like that the software had great reviews online that I now feel are paid for or fake. I lke that they give different opitons. That is the great part about the entire service.I like that you can call someone when you need to resolve and issue. IF you don't agree or want anytype of refund that will email you marketing and send your phone number to voicemails
Cons
They don't give you any type of guidence on how to use the app. You have to figure out everything and that is becasue they hope to mislead landlords in my opinion.They make you get their highest plan in order to inquire ther real estate agent services.They are misleading about their real estate agent services.They require you to get their lockbox and never explain that an agent will not be involved when showing your property.They will not let you remove your payments and will try to charge your bank accounts first to avoid chargebacksThey feel moody and annoyed when you call them about problems or questions. They will not work with you if it is a misunderstanding.
- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 1-5 months
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- Likelihood to recommend 9.0 /10
Customer Service
Reviewed on 14/11/2025
Overall great experience. As I mentioned professional and friendly. I was not treated like an idiot.
Overall great experience. As I mentioned professional and friendly. I was not treated like an idiot.
Pros
The employees are professional, polite, and friendly. They helped me resolve issues quickly and correctly.
Cons
I do not have a bad word to say based on my limited experience thus far. All I can say are good things.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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- Likelihood to recommend 10.0 /10
Hemlane is the best management,rental collection and tenant communication platform!
Reviewed on 30/07/2025
Unbelelievable program and unbelievable helpful service. Thank you Hemlane you guys are awesome!!
Unbelelievable program and unbelievable helpful service. Thank you Hemlane you guys are awesome!!
Pros
Hemlane is a genious program, they make management,rent collection and tenant communication a breeze. When we ever have questions we just email them and their knowledgable team answers so kindly always resolving the issue smoothly and quickly!! Thank you Hemlane you guys are awesome!!
Cons
Nothing bad to say, I wish they had a lease renewal document that I dont have to dowload fill out and then upload...Otherwise they're the best!!
Hemlane FAQs
Below are some frequently asked questions for Hemlane.Q. What type of pricing plans does Hemlane offer?
Hemlane offers the following pricing plans:
- Starting from: USD 36.50/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pricing is displayed for one unit. For additional units, check pricing on the product website.
Q. Who are the typical users of Hemlane?
Hemlane has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hemlane support?
Hemlane supports the following languages:
English
Q. Does Hemlane support mobile devices?
Hemlane supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hemlane integrate with?
Hemlane integrates with the following applications:
Plaid, Stripe, TransUnion Collections Management, Zillow Rental Manager, Zumper
Q. What level of support does Hemlane offer?
Hemlane offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Property Management Software