--- description: Learn more about Referral Rock. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Referral Rock Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Referral Software](/directory/742/referral-marketing/software) > [Referral Rock](/software/107031/referral-rock-software) # Referral Rock Canonical: https://www.getapp.com.au/software/107031/referral-rock-software Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/107031/referral-rock-software?page=2) > Referral and affiliate marketing on autopilot – more referrals, lower cost to acquire customers. Make it easy for customers to share on the platforms they use most. > > Verdict: Rated **4.6/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Referral Rock Customize the program to match your brand. Create a personalized advocate experience with full control over design, copy, creative, and messaging, and offer custom rewards that motivate and align with your brand. Integrate with your existing systems and workflows, including multi-step and transactional sales processes. Track and capture referrals wherever they engage. Build into your website, marketing channels, and customer touch points. Manage impact as you scale. Easily measure the ROI of word-of-mouth marketing. See real-time stats and detailed reporting. Optimize and refine your program to grow faster. Less work with automations and integrations. No more crunching data on spreadsheets. Streamline your referral process with built-in automations. Best advocate experience – easy to join, share, and engage. Access quick-start templates and instant sharing. Make it easy for customers to refer others without worrying about what to say. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 98 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Referral Rock - **Location**: Alexandria, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 175.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Starter: $200 per month Growth: $400 per month Established Business: $800 per month Agency \& Enterprise: Contact for price quote (Optional success package available for additional $400, or free with 6 month subscription) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Affiliate Management - Alerts/Notifications - Campaign Analytics - Campaign Management - Campaign Segmentation - Commission Management - Contact Management - Conversion Tracking - Customer Segmentation - Customisable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Electronic Payments - Email Marketing - Email Templates ## Integrations (22 total) - AWeber - ActiveCampaign - Acuity Scheduling - BigCommerce - Campaign Monitor by Marigold - Drift - HubSpot CRM - HubSpot Sales Hub - HubSpot Service Hub - Intercom - Leadpages - Mailchimp - Marketo Engage - Shift4Shop - Shopify ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Referral Software](https://www.getapp.com.au/directory/742/referral-marketing/software) ## Related Categories - [Referral Software](https://www.getapp.com.au/directory/742/referral-marketing/software) - [Affiliate Software](https://www.getapp.com.au/directory/300/affiliate-marketing/software) - [Customer Advocacy Software](https://www.getapp.com.au/directory/1711/customer-advocacy/software) ## Alternatives 1. [Post Affiliate Pro](https://www.getapp.com.au/software/91304/post-affiliate-pro) — 4.7/5 (686 reviews) 2. [Viral Loops](https://www.getapp.com.au/software/123119/viral-loops) — 4.6/5 (136 reviews) 3. [Referral Factory](https://www.getapp.com.au/software/2048207/referral-factory) — 4.8/5 (150 reviews) 4. [UpViral](https://www.getapp.com.au/software/2050628/upviral) — 4.7/5 (107 reviews) 5. [Buyapowa](https://www.getapp.com.au/software/116815/buyapowa) — 4.6/5 (80 reviews) ## Reviews ### "Referral Rock rocks smart home tech referrals" — 4.0/5 > **Austin** | *10 May 2019* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: The flexibility and customization options are near endless and that makes the platform incredibly valuable for a product like ours. We are able to uniquely merge our customer experience with their underlying technology seamlessly. In addition, our success manager has been rock solid (pun intended). He's really helped us extract the maximum value from the platform, unique to our business and customer experience. > > **Cons**: While we are in the early phases of our launch, the only drawback for some may be in the flexibility of the platform itself. Because of its flexibility, many of the functions can/should be custom built for your unique organization. While this is a huge plus for us, it may not be the best option for some. > > By far the best part of the software is the team behind it. Our success manager is on top of every request and has been invaluable in getting us up and running quickly. ----- ### "Referral Rock is the perfect plug-in-play for Affiliates" — 5.0/5 > **April** | *26 February 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: We had a very tight timeline as our previous vendor-partner was not able to meet our needs based on our agreed upon deadline and we were able to go live with our site with CRM integrations within 2 weeks\! The customization capabilities was another key factor in our decision to move forward with Referral Rock. > > **Cons**: We have a handful of Affiliate Partners who are grandfathered in with separate terms than our current program and unfortunately there is a separate license at $75/mo for each program with different rewards so it's not economical for us to be able to use the program for all partners. > > Our onboarding specialist, \[sensitive content hidden\], was a great guide as we quickly moved through the milestones to launch. He and the support team are very quick to respond to any question or concerns that comes up. I would highly recommend Referral Rock for any reward program you are launching. ----- ### "Decent product, poor onboarding" — 3.0/5 > **David** | *23 July 2020* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: It (somewhat) integrates with HubSpot and we use this as our CRM\> > > **Cons**: That nothing works as it should, or as I was told it would before we purchased it. I have waited over a month on an answer from the "support" team regarding an issue that salesperson told me the software could definitely do, but does not. > > Frustrating. The product is so close, but it is hard to pay for onboarding that can't help you do most of what you were told the platform can do. ----- ### "Great, straightforward product that will fulfill referral needs" — 4.0/5 > **Verified Reviewer** | *12 December 2022* | Accounting | Recommendation rating: 6.0/10 > > **Pros**: The software does what we need it to do. we are able to connect it to our contacts base in hubspot and track where referrals come from and automatically pay them out. This product caters to your needs and is fairly flexible. > > **Cons**: there was a bit of a learning curve when it came to integration set up but once we saw the full picture with the help of our referral rock rep we were able to get things up and running. > > very positive when we made it a priority for our company. the software ran on its own for quite a while without us doing much. when we decided to lean into this strategy more and push referrals it was there for us to build upon. ----- ### "Easy to use and incredible customer support\!" — 5.0/5 > **Sydney** | *23 February 2023* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: It is incredibly easy to use and set up. I love how everything integrates seamlessly. It is a one stop shot to get referrals, send emails, campaign, and send rewards. That in itself makes it worth it\! > > **Cons**: The landing page and emails are a bit finnicky to create on their templates but \[sensitive content hidden\] with customer support was so responsive and would help with anything and everything. We do wish that direct add feature had more automated emails. > > \[sensitive content hidden\] was incredible to work with\! She was friendly, quick to respond, and so helpful\! ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/107031/referral-rock-software?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/107031/referral-rock-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data