Epos Now
About Epos Now
Epos Now’s cloud-based point of sale offers a single, centralized platform from which retail and hospitality businesses can manage inventory, prices, multi-channel sales, and much more. The system can integrate with third-party and in-house payment processing and online sales and ordering systems. It also provides a customizable reporting dashboard managers can use to efficiently oversee trade.
Epos Now transaction software offers flexible settings to help users control and streamline the sales process, including sticky category options, button ordering, staff permissions, and payment tender options.
Epos Now can process card payments through in-house or third-party providers. Epos Now Payments accepts Apple and Google payments, including watch and smartphone devices, and all major credit card providers, at affordable, blended rates. Pay-by-link technology also allows customers who aren't present to pay for your products. The integrated software then generates card payment reports alongside your regular transaction reporting.
The Back Office, available through app and web browser on and off-site, helps with product, inventory, customer, and employee management with easy-to-use business software.
For example, with stock tracking features, Epos Now will send daily alerts notifying users of low stock to make ordering easier than ever.
Sales reports keep users informed about product performance, while employee reports make it crystal clear which members of the team could use training or assistance, all while calculating payroll in real-time.
Meanwhile, by maintaining a central customer database, Epos Now permits users to send invoices, grant credit and collect marketing information easily from customers. Offering extensive reporting options, Epos Now allows users to gain real-time, actionable insight into sales, product, and employee performance.
For businesses with specific needs, Epos Now has partnered with dozens of industry-leading businesses to integrate third-party software and in-house extras into the system, such as Xero, Wix, Shopify, LoyaltyDog and many more. There are additional apps that can be added to the POS software to create bespoke, flexible business solutions that work with the needs of the user.
Key benefits of Epos Now
Epos Now’s flexible software options bring with them many benefits to those working within the retail and hospitality industries:
Choose your device.
Epos Now users manage their businesses through two main pieces of software. These include the main point of sale, used for sales, and the Back Office where business management is completed.
Business owners and managers can keep track of trade and manage their businesses no matter where they are, thanks to Epos Now’s cloud-based system. Sales can also be switched to different devices, protecting the business from hardware failure. All software works on the mobile app, on tablets, laptops, PCs and Apple devices, giving users full flexibility over what they trade and work on, as well as where they do it!
Adapt your service.
Epos Now offers businesses the ability to choose how they trade, with hundreds of modifiable features from small, handy choices like colour-coded hotkeys and tender types, to integrations with some of your favourite business software providers like Sage, Xero, Loyalzoo, and more.
The AppStore provides access to over a hundred possible integrations, some free, some paid, all useful to the right business. You’ll find in-house and third-party apps that can speed up your service, expand your sales channels, and help you manage the business. These include:
Online stores, online ordering, app-based ordering for hospitality, and delivery.
Accounting software.
Loyalty and marketing apps.
Payroll, booking, and other back office aids.
Payment integrations with third-party processors.
Epos Now also gives users the option to adapt software through the API app, which can ensure their system meets the needs of even the most specialist businesses.
Learn more about your business.
Epos Now generates dozens of downloadable reports on every aspect of your trade as you trade. These reports help give users insights into where a business is weaker or stronger and inform decisions to keep it running as smoothly, efficiently, and profitably as possible.
These reports are generated in real-time, which means you can monitor minute-by-minute while away and can spot problems as soon as they appear.
Reporting covers inventory levels so that you don’t run out of stock, and your system will send you low-stock alerts to make sure nothing gets missed. Reports also keep you informed on individual transactions (for easy refund and complaint management), product performance (so you can promote your bestsellers and drop failing products), employee performance, customer habits, accounts and auditing, and much, much more.
Add Epos Now Payments.
While Epos Now customers can trade with third-party payment processors, Epos Now also have their own, in-house card machines that bring many benefits to a business.
Epos Now Payments is designed to work smoothly with Epos Now software and offers users one simple report, which makes it much simpler to keep track of than many competitors.
The products come in countertop, mobile, and mobile POS forms, which means users can take card payments and use POS in one device, which works well for roaming retail staff, or table-service restaurants.
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Reviews
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- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent POS system for various types of business, expecially hospitality ones
Reviewed on 21/07/2018
Pros
- great 24/7 support team
- elastic SAAS solution that can be customised for various business needs
- cloud-based solution that can work on any device and any operating system
Cons
- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive
- As this is a massive provider, you might sometimes wait a long time for your new features to be implemented
Response from Epos Now
Hello Wojciech,
Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team.
We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases.
If there is anymore feedback you would like to add we would love to hear from you at [email protected].
Kind Regards,
Naiomi
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Simple & straightforward
Reviewed on 30/07/2024
Fantastic, the customer service team are truly amazing. Polite, friendly and professional.
Fantastic, the customer service team are truly amazing. Polite, friendly and professional.
Pros
Clean, simple & user friendly with second to none helpline service support
Cons
Nothing at all. Really, nothing at all.
Response from Epos Now
Dear Dan,
We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.
Your kind words mean the world to us and will be shared with the entire team.
If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.
Thank you once again for choosing Epos Now.
Best regards,
Epos Now
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Fakse information
Reviewed on 10/07/2024
I would never recommend this system. I will tell anyone who is looking for a system to not buy...
I would never recommend this system. I will tell anyone who is looking for a system to not buy this one.
Pros
I was sold this product with many promises. The criteria we needed was promised and never delivered. We have been waiting for a refund after returning the hardware for 3 months
Cons
Customer aervice do a great job of 'looking into it' and say it is sitting with management management have never been in touch. They simply don't care. They owe us over $2000.
Response from Epos Now
Hello customer,
Thank you for taking the time to leave a review.
We are sorry to read your comments and to learn about your experience to date.
We are keen to further investigate and aim to put things right, but we have been unable to find an account matching the details you have provided.
If you still wish to discuss your review, please feel free to reach out to me and my team directly at [email protected].
We look forward to hearing from you.
Many thanks,
Epos Now
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great EPOS experience from software, sales to support
Reviewed on 04/07/2024
After experience with EPOS Now back in 2016, never thought I'd be using this product or company...
After experience with EPOS Now back in 2016, never thought I'd be using this product or company again, but what a massive difference these years have made. Nothing but positives so far. Which I hadn't messed about with the other companies the last 18 months.
Pros
Software had everything I was looking for, which most companies that have these features are charging the earth. [sensitive content hidden] from sales team has been incredible, and great experience from [sensitive content hidden] in support. The fact [sensitive content hidden] was able to help with an issue at 20:00 in the evening when most companies have sent the team home is impressive.
Cons
A lot of self learning, which for me is ok as I've used a lot of different EPOS companies, and this is also reflective in the pricing being great value which is fair.
Response from Epos Now
Dear Adam G,
We are sincerely grateful for your feedback! Hearing about your positive experience with us fills us with joy.
Your kind words mean the world to us and will be shared with the entire team.
If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.
Thank you once again for choosing Epos Now.
Best regards,
Epos Now
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Owner review
Reviewed on 24/07/2024
Pros
Ease of use. Self contained and practical
Cons
Processing fees are a nit high. Voild be lower
Response from Epos Now
Dear Matthew,
We are sincerely grateful for your feedback!
Hearing about your positive experience with us fills us with joy.
Your kind words mean the world to us and will be shared with the entire team.
If there's anything else you'd like to share or if you need further assistance, please don't hesitate to reach out.
Thank you once again for choosing Epos Now.
Best regards,
Epos Now
Epos Now FAQs
Below are some frequently asked questions for Epos Now.Q. What type of pricing plans does Epos Now offer?
Epos Now offers the following pricing plans:
- Starting from: $139.00/one-time
- Free Trial: Not Available
Q. Who are the typical users of Epos Now?
Epos Now has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Epos Now support?
Epos Now supports the following languages:
English, Spanish
Q. Does Epos Now support mobile devices?
Epos Now supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Epos Now integrate with?
Epos Now integrates with the following applications:
Appointedd, BigCommerce, Deputy, Eventbrite, Feefo, Gmail, Google Calendar, Loyal Zoo, Mailchimp, Megaventory, NearSt, PayPal, QuickBooks Online, RMS, Sage 50cloud Accounting, Salesforce Sales Cloud, Shopify, Trustpilot, VoucherCart, Wix, WooCommerce, Workforce.com, Worldpay, Wufoo, Xero, Zapier
Q. What level of support does Epos Now offer?
Epos Now offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Epos Now.
- POS Systems
- Restaurant POS Systems
- Food Service Management Software
- Restaurant Management Software
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- iPad POS Software
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