iGMS

Vacation rental software for professional hosts & companies

4.6 /5 (171 reviews) Write a Review!

iGMS Overview

What is iGMS?

Are you looking to automate your vacation rental management with a smart automation software?

Boost your productivity and revenue with the first all-in-one Vacation Rental Software, supporting multiple accounts.

HOW DOES iGMS HELP?
Specifically designed for vacation rental hosts, iGMS helps users to handle their day-to-day business activities. Now you can manage all of your Airbnb, HomeAway & Vrbo accounts via one single interface and access all of the advanced features, such as automated messaging, guest reviews, pricing & team management, and much, much more.

iGMS FEATURES:
- Multi-platform synchronization (syncing with third-party platforms e.g. Airbnb, VRBO, HomeAway, Booking.com, Beds24 etc. via iCal)
- Native automated messaging (auto communication at check-in, check- out, etc.)
- Management of multiple accounts (no need to login/logout every time)
- Multi-calendar (keep track of bookings and day-to-day activities)
- Smart pricing automation
- Operational tasks (to-do notes and tasks for each booking)
- Team management (access to support staff for easy coordination)
- Automated reviews (use templates and send reviews on autopilot)
- Financial reports (keep track of your financial operations)
- Cleaning management
- In-app and email notification
- Key management
- Channel manager

TRY FOR FREE
Try iGMS and see how your Vacation Rental business can be instantly automated with our vacation rental software. You’ll be amazed how much time and efforts you can save with our software.

Contact us if you have any questions or would like to schedule a demo: [email protected]
https://www.igms.com

iGMS Overview

Cost

Starting from
USD 20.00

Pricing options

Free Trial
Subscription
Value for money

Free: $0 per month per 1-4 properties

Pro: $20 per month, per properties

Enterprise: For organizations that need customizable solutions and additional support. Contact us for pricing.


iGMS Features

Devices
Business size
S M L
Markets
Australia, Canada, Europe, Japan, Latin America, Middle-East and Africa, United States
Supported Languages
English, Italian, Japanese, Spanish

Screenshots

iGMS screenshot: A single inbox to communicate with guests from a variety of accounts
iGMS screenshot: A single inbox to communicate with guests from a variety of accounts iGMS screenshot: A single inbox to communicate with guests from a variety of accounts iGMS screenshot: iGMS screenshot: iGMS screenshot: iGMS screenshot: iGMS screenshot: Give access to staff to be able to see their duties for each booking and coordinate their activities iGMS screenshot: Give access to staff to be able to see their duties for each booking and coordinate their activities

iGMS Reviews

iGMS Reviews

Overall rating
4.6
/
5
Excellent
120

Very good
40

Average
11

Poor
0

Terrible
0

Value for Money
4.6
Features
4.5
Ease of Use
4.5
Customer Support
4.6
94% recommended this app
Pat L.

Great Features & Value

I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.


Kent A.

From 20 to 2 hours

My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.


Verified Reviewer

Pros and Cons of iGMS

My overall experience with iGMS has been very productive,promising and gratifying. This program is user friendly it is easy to follow ,well versed in the the process of step by step applications making it easy to maneuver and excel in the process, a definite plus and value in my life!


Saad M.

AIrGMS for Multiple property owners/property managers


Lan L.

Despite a few bugs, iGMS is a great product with a lot of potential


Pat L.
Industry: Real Estate
Company size: 2-10 Employees

Great Features & Value

Used Daily for 6-12 months
Reviewed on 28/03/2020
Review Source: Capterra

I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.

Pros

Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.

Cons

When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.

Response from iGMS

Hello Pat,

Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you!

Best,
iGMS Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kent A.
Industry: Hospitality
Company size: 2-10 Employees

From 20 to 2 hours

Used Daily for 6-12 months
Reviewed on 26/02/2020
Review Source: Capterra

My overall experience with IGMS has been great! Very simple to apply to my current business, they seem like a company that really wants to earn my repeat business and is actually interested in how they can improve their software to make it easier for the clients.

Pros

The scheduled messaging is by far my favorite feature of IGMS. I was able to utilize the free trial service until I decided to grow my marketing efforts into Homeaway. Once adding HA, communication quickly became overwhelming. The anxiety was relieved after registering as a Pro user.

Before IGMS, I was spending no less than about 15-20hrs just in communication alone. Granted I was able to do this from my phone, but still very inconvenient to say the least. I now have 8 scheduled messages that go out for every guest that books. With between 20 - 30 guests per month thats around 240 messages/month at all times of the day and night. These are automatically sent, at designated times, without ever forgetting to send a crucial message.

In addition, I no longer have to schedule or contact my cleaners when I receive a booking. They are automatically notified! The ability to add instructions and timing is another huge time saver. And that's really what its all about... reducing time spent managing so I am free to live my life, not be a slave to it.

Cons

Pricing tools are the next features that can be added to save the most time. I was really hoping IGMS would have similar pricing tools to airbnb that could be pushed to other pages, but no such luck. I've been hearing it's in the works, but it can't come soon enough!

Response from iGMS

Hello Kent,

Thank you for taking the time and sharing such detailed feedback. We are filled with joy knowing that our Unified Inbox and Cleaning Tasks management features became a game-changer for your business. As for the Pricing Management Toolkit, it is planned to go live after integration with Booking.com (around Q2 2020). Our product team is constantly working to speed up the release. Stay tuned with us because we have lot's of exciting news to share this year!

Regards,
iGMS Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Pros and Cons of iGMS

Used Monthly for 6-12 months
Reviewed on 27/06/2020
Review Source: Capterra

My overall experience with iGMS has been very productive,promising and gratifying. This program is user friendly it is easy to follow ,well versed in the the process of step by step applications making it easy to maneuver and excel in the process, a definite plus and value in my life!

Pros

The features I enjoy most with this software is the Journal key because it gives quick access to the demographics and history of the client without having to go into the document.

Cons

The part I like the least of this software is the complete feature because once you use it you can no longer go in to revise, you have to send a request and wait for at least 24 hours for the update and only then can you add or change any of the demographics.

Response from iGMS

Hello,
Thank you for such a thourough review and for chosing iGMS. It is a great news that our app lessens your workload while saving more time for essential business activities. If you have any specific suggestions to make, feel free to send them at [email protected], we reguralry inform our produc team about our customers' ideas. We also highly recommend to subscribe to our blog to stay informed and supported by our tips and articles https://www.igms.com/blog/.

Best,
iGMS Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Saad M.
Industry: Hospitality
Company size: 13-50 Employees

AIrGMS for Multiple property owners/property managers

Used Daily for 6-12 months
Reviewed on 18/09/2018
Review Source: Capterra

Pros

Message Automation
Templated messages easily available for specific property
one inbox for all your properties
All your reports under one umbrella
Cleaning and Maint. Staff management and assignment
reporting on each staff members assignment.
Multi- property/Airbnb Accounts calendar view in one place
Task management
Summary of check-in/out for multiple days and properties in one place.

Cons

Only works with Airbnb
Toooooo many updates come through to Production system in use and there is no set update schedule or timming which causes huge issues, you might be in the middle of some important task and application update will get pushed, extremely annoying and frequency is one that I have never seen before even in underdevelopment apps.
sometimes there is a Delay in processing and it slows down

Response from AirGMS

Dear Saad,

We are definitely grateful for pointing out our main features, as we put so much efforts to create them! As for 3rd platforms integration, we have introduced HomeAway/VRBO integration (Beta version). You can integrate your other non-Airbnb calendars and tasks via the iCal calendar. Feel free to address support via Live chat anytime with any question.

Best,
AirGMS Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Lan L.
Industry: Hospitality
Company size: 2-10 Employees

Despite a few bugs, iGMS is a great product with a lot of potential

Used Weekly for 1-5 months
Reviewed on 01/04/2020
Review Source: Capterra

Pros

- Auto messaging
- Auto reviewing
- Ease of use

Cons

- Impunctuality of auto-messaging timing
- The lack of auto-approval of inquiries (your competitor "Your Porter" app has this feature)
- Missing function of removing listings (even when I no longer cohost that listing on Airbnb)
- Possible future improvements:
1. Message searching function (by guest name & by keywords),
2. Stealth mode customization for different segmentation of users (Many hosts wants to filter their guests by location - for example, they don't want to take guests from a specific location due to unpleasant past experience)
3. Check-in instructions link (because Airbnb stopped letting hosts extract this link since Jan 2020 so hosts cannot assist guests manually - they may bring it back later but not soon)

Response from iGMS

Hello Lan!

We are happy to see you switch to iGMS and enjoy all of the features! Thank you very much for the feedback: our product team will surely review your input on the improvements. Regarding the removal of a listing, within iGMS you can always snooze it when necessary. You can also search for a guest in your Inbox using their name or the code of the reservation.
Should you have any questions regarding UI navigation, contact us via Live Chat or at [email protected] - we will be happy to guide you through.

Regards,
iGMS Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
9/10
Based on 171 user ratings
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iGMS Pricing

iGMS Pricing

Starting from
USD 20.00
Free Trial
Subscription
Value for money

Free: $0 per month per 1-4 properties

Pro: $20 per month, per properties

Enterprise: For organizations that need customizable solutions and additional support. Contact us for pricing.

Free: $0 per month per 1-4 properties

Pro: $20 per month, per properties

Enterprise: For organizations that need customizable solutions and additional support. Contact us for pricing.

Value for Money
4.6/5
Based on 171 user ratings
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iGMS Features

iGMS Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4.5/5
Based on 171 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for iGMS

Additional information for iGMS

Key features of iGMS

  • Airbnb calendar integration
  • Airbnb multi-chat
  • Auto / popup notifications
  • Automated messages
  • Automatic pricing optimization
  • CRM
  • Calendar Management
  • Check-in instructions
  • Cleaning team management
  • Contact management
  • Deep integration with Airbnb
  • External calendars via iCal
  • External calendars via iCal (VRBO, HomeAway)
  • Financial Reporting
  • Front office management
  • Group management
  • Guest experience (GEM)
  • Housekeeping management
  • Maintenance management
  • Manage multiple Airbnb accounts
  • Manage special requests
  • Message Automation
  • Message templates
  • Multi-calendar
  • Multi-calendar dashboard
  • Multi-platform synchronization
  • Multi-property
  • Native integration with Airbnb
  • Online booking
  • Operational tasks
  • Parent and child bookings management
  • Personalized templates
  • Predefined template elements
  • Price changing
  • Property database
  • Reservations management
  • Reviews Automation
  • Routine tasks automation
  • Single inbox
  • Task scheduling
  • Team Management
  • To-do notes
  • Travel agent bookings
  • Vacation rental
  • Vendor management
  • Work order management

Benefits

  • iGMS automates the majority of your daily vacation rental management tasks. This means you can grow your business without increasing your headcount.

  • iGMS helps to increase guest satisfaction by ensuring a prompt and effective response to inquiries through automation and scheduled 'trigger' messages.

  • Automated guest reviews feature facilitates feedback from your guests.

  • Unlike many other tools, iGMS has everything for co-hosts too - manage your co-hosted listings with no hassle.

  • iGMS enables users to connect multiple profiles, eliminating the need to constantly login and logout.

  • iGMS FAQs

    iGMS FAQs

    Below are some frequently asked questions for iGMS.

    Q. What type of pricing plans does iGMS offer?

    iGMS offers the following pricing plans:

    Starting from: USD 20.00

    Pricing model: Subscription

    Free Trial: Available

    Free: $0 per month per 1-4 properties Pro: $20 per month, per properties Enterprise: For organizations that need customizable solutions and additional support. Contact us for pricing.

    Q. What are the main features of iGMS?

    iGMS offers the following features:

    • Airbnb calendar integration
    • Airbnb multi-chat
    • Auto / popup notifications
    • Automated messages
    • Automatic pricing optimization
    • CRM
    • Calendar Management
    • Check-in instructions
    • Cleaning team management
    • Contact management
    • Deep integration with Airbnb
    • External calendars via iCal
    • External calendars via iCal (VRBO, HomeAway)
    • Financial Reporting
    • Front office management
    • Group management
    • Guest experience (GEM)
    • Housekeeping management
    • Maintenance management
    • Manage multiple Airbnb accounts
    • Manage special requests
    • Message Automation
    • Message templates
    • Multi-calendar
    • Multi-calendar dashboard
    • Multi-platform synchronization
    • Multi-property
    • Native integration with Airbnb
    • Online booking
    • Operational tasks
    • Parent and child bookings management
    • Personalized templates
    • Predefined template elements
    • Price changing
    • Property database
    • Reservations management
    • Reviews Automation
    • Routine tasks automation
    • Single inbox
    • Task scheduling
    • Team Management
    • To-do notes
    • Travel agent bookings
    • Vacation rental
    • Vendor management
    • Work order management

    Q. Who are the typical users of iGMS?

    iGMS has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Small Business

    Q. What languages does iGMS support?

    iGMS supports the following languages:

    English, Italian, Japanese, Spanish

    Q. What type of pricing plans does iGMS offer?

    iGMS has the following pricing plans:

    Subscription

    Q. Does iGMS support mobile devices?

    iGMS supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does iGMS integrate with?

    We do not have any information about what integrations iGMS has

    Q. What level of support does iGMS offer?

    iGMS offers the following support options:

    FAQs, Online Support, Knowledge Base, Video Tutorials