Square for Retail

POS & inventory management for retail businesses

4.7 /5 (326 reviews) Write a Review!

Square for Retail Overview

What is Square for Retail?

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.

Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.

Square for Retail Overview

Cost

Starting from
USD 60.00/month

Pricing options

Free Trial
Subscription
Value for money

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.


Square for Retail Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, Japan
Supported Languages
English, Japanese, Spanish

Media

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Square for Retail Reviews

Square for Retail Reviews

Overall rating
4.7
/
5
Excellent
251

Very good
63

Average
8

Poor
3

Terrible
1

Value for Money
4.6
Features
4.6
Ease of Use
4.7
Customer Support
4.5
96% recommended this app
Patrick S.

Square for Retail has been amazing!!

Square for Retail does just about everything I need to do to get paid more easily


Coree C.

Perfect On-the-Go Payment Solution!

When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know!


Marc M.

Daily User

Totally love it. i'm happy with the features, and I'm sure that by being well funded I will continue to see new features come up, unlike software I previously used that wasn't as well funded.


Verified Reviewer

Less features than free version


Janet M.

Great Point of sale system

Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.


Patrick S.
Industry: Entertainment
Company size: Self Employed

Square for Retail has been amazing!!

Used Daily for 1+ year
Reviewed on 12/10/2020
Review Source: GetApp

Square for Retail does just about everything I need to do to get paid more easily

Pros

Square for Retail is very simple to use, with very low fees to use it. There is no monthly charge, just pay a fee with each transaction. You can even sign up for a business card linked directly to your Square Account, so you don't have to complicate things with a transfer

Cons

There really isn't anything bad to say about Square for Retail. You can easily make invoices, recurring payments, even create links for donations to your company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Coree C.
Industry: Retail
Company size: Self Employed

Perfect On-the-Go Payment Solution!

Used Other for 2+ years
Reviewed on 18/11/2019
Review Source: Capterra

When I first began using Square, it was simply for fundraisers. My husband and I would participate in events, and we would allow patrons to make donations to the charity we were fundraising for. Now, as I begin designing my online store for home decor and crafts that I sell, there was no guessing on where I would have my store set up. Square has truly made it that easy to work with, that I suggest using them to everyone I know!

Pros

I absolutely LOVE the ease of use of Square! The app allows you to literally set up your shop in mere minutes, and then allows you to input your products with prices for an easy tap to add it to your customer's cart. I especially love the Square business card that holds all my funds, which makes keeping business money separate from family funds so much easier!

Cons

I honestly cannot think of anything that I do not love about this software. It is designed in a way that allows even the least techy person to set up their store and products, and go through a checkout seamlessly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Marc M.
Industry: Retail
Company size: Self Employed

Daily User

Used Daily for 1+ year
Reviewed on 25/09/2020
Review Source: Capterra

Totally love it. i'm happy with the features, and I'm sure that by being well funded I will continue to see new features come up, unlike software I previously used that wasn't as well funded.

Pros

I enjoy easily keeping track of my customer's info, including the ability to create my own custom fields and also group customers. These features make it easy for me to note a history with a customer, aside from just their purchases. Grouping customers allows me to enter a location, find the group of customers there, and know everyones name as a result of this reference

Cons

I wish it were easier to transfer my client lest from other software, but thats the nature of software I guess.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Hospital & Health Care
Company size: 2-10 Employees

Less features than free version

Used Daily for Free Trial
Reviewed on 28/04/2017
Review Source: GetApp

Pros

The new inventory management could have been a great feature. However, it eliminates the ability to enter inventory manually. It has the ability to process returns, however eliminates the ability to use other functions available in the free version.

Cons

The retail version has less features than the free version. Inventory can only be uploaded and can not be entered manually. The upload feature does include field matching, so it is a very, very laborious to convert from another system. Customer service is virtually non existent and not available on the weekends. We use have two square stands in our retail store. We love the current square system and were excited about the retail version and willing to pay the fee for both registers. We are looking for a more robust inventory system and POS and were excited about continuing with square. The new Square App does not come close to other POS systems . Very disappointing. I hope square improves this software before we select an alternative.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Janet M.
Industry: Retail
Company size: 2-10 Employees

Great Point of sale system

Used Daily for 1+ year
Reviewed on 13/09/2020
Review Source: Capterra

Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

Pros

Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

Cons

Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 326 user ratings
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Square for Retail Pricing

Square for Retail Pricing

Starting from
USD 60.00/month
Free Trial
Subscription
Value for money

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.

Value for Money
4.6/5
Based on 326 user ratings
Compare value for money rating with alternatives
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Square for Retail Features

Square for Retail Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.6/5
Based on 326 user ratings
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Categories

Additional information for Square for Retail

Additional information for Square for Retail

Key features of Square for Retail

  • Automatic customer profile creation
  • Automatic margin reporting
  • Barcode scanning
  • Built-in employee management
  • Credit card processing
  • Customer notes & preferences
  • Customer search
  • Digital receipts
  • Discount management
  • Employee clock in/out
  • Employee permissions
  • Integrated timecards
  • Inventory management
  • Keyword search
  • Low stock alerts
  • Multi-location support
  • Payment processing
  • Product search
  • Purchase histories
  • Purchase orders
  • Retail analytics
  • Sales tax management
  • Standard & custom customer groups
  • Stock adjustments
  • Stock transfer

Benefits

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.

  • Square for Retail FAQs

    Square for Retail FAQs

    Below are some frequently asked questions for Square for Retail.

    Q. What type of pricing plans does Square for Retail offer?

    Square for Retail offers the following pricing plans:

    Starting from: USD 60.00/month

    Pricing model: Subscription

    Free Trial: Available

    $60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.

    Q. What are the main features of Square for Retail?

    Square for Retail offers the following features:

    • Automatic customer profile creation
    • Automatic margin reporting
    • Barcode scanning
    • Built-in employee management
    • Credit card processing
    • Customer notes & preferences
    • Customer search
    • Digital receipts
    • Discount management
    • Employee clock in/out
    • Employee permissions
    • Integrated timecards
    • Inventory management
    • Keyword search
    • Low stock alerts
    • Multi-location support
    • Payment processing
    • Product search
    • Purchase histories
    • Purchase orders
    • Retail analytics
    • Sales tax management
    • Standard & custom customer groups
    • Stock adjustments
    • Stock transfer

    Q. Who are the typical users of Square for Retail?

    Square for Retail has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does Square for Retail support?

    Square for Retail supports the following languages:

    English, Japanese, Spanish

    Q. What type of pricing plans does Square for Retail offer?

    Square for Retail has the following pricing plans:

    Subscription

    Q. Does Square for Retail support mobile devices?

    Square for Retail supports the following devices:

    iPhone, iPad

    Q. What other apps does Square for Retail integrate with?

    Square for Retail integrates with the following applications:

    Brushfire, CommentSold, Finale Inventory, Hiveage, HoneyBook, Orange Manager, Primaseller, QuickBooks Online, Shippo, Storetraffic

    Q. What level of support does Square for Retail offer?

    Square for Retail offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials