About Square for Retail
Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.
Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.
Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.
Pricing starting from:
USD 60.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square for Retail
Key benefits of Square for Retail
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
USD 60.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square for Retail
Images
Features
Total features of Square for Retail: 80
- ACH Payment Processing
- Access Controls/Permissions
- Accounting Integration
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Backorder Management
- Bar POS
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- CRM
- Cataloguing/Categorisation
- Clock In / Out
- Commission Management
- Cost Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customization
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- For Salons and Spas
- Gift Card Management
- Historical Reporting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Label Templates
- Location Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Mobile Access
- Multi-Channel Management
- Multi-Location
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Payment Processing
- Point of Sale (POS)
- Pricing Management
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Real Time Data
- Real Time Order Entry
- Real-time Updates
- Receipt Management
- Remote Order Entry
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- SKU/UPC Codes
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Shipping Labels
- Shipping Management
- Stock Management
- Supplier Management
- Time Clock
- Touch Screen
- Transaction History
- eCommerce Management
Alternatives
Clover
PayPal
Shopify
PayPal Here
Reviews
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- Industry: Facilities Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for entrepreneurs
Reviewed on 17/09/2019
It is very easy to use and convenient for my customers
It is very easy to use and convenient for my customers
Pros
The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice.
Cons
The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Point of sale system
Reviewed on 13/09/2020
Awesome and after using two other point of sale systems we have had no issues with the system going...
Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.
Pros
Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.
Cons
Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.
Alternatives Considered
ShopifyReasons for Choosing Square for Retail
Terrible customer service, terrible app and so many issues with their credit card equipment going down.Switched From
Lightspeed RetailReasons for Switching to Square for Retail
Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.- Industry: Sports
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Perfect POS for small business owners
Reviewed on 28/10/2021
Incredibly user friendly, nicely designed interface and overall no issues.
Incredibly user friendly, nicely designed interface and overall no issues.
Pros
Square pretty much takes all the leg work out of setting up a POS system for any business, but I'll speak specifically as a small business owner.
-If you're a first time small business owner, save yourself the headache and just go with Square; you might be able to get a lower merchant fees rate with another service, but then you have to deal with the hassle of setting up a separate POS register, possibly a separate app you'd have to setup on an iPad if that's what you plan to use, setting up the merchant account, etc. With Square, it's all wrapped into one easy setup.
-Easy to setup on an iPad, create a catalog of items to sell and process payments
-The item catalog screen is very user friendly and customizable
-Doing refunds is easy
-Reports are incredibly easy to run
-Square integrates with QuickBooks online, so it's been seamless to link all my Square sales to my accounting books and makes my tax filings much more accurate
-Creating invoices is also easy and gives a professional look to my invoice emails
-Ability to create forms that require signature, so no need for another digital signature service (unless you need more details, see Cons below)
Cons
-I wish you could have the same virtual terminal on the iPad on desktop as well. There have been times when my iPad crapped out and had to use my laptop, and it's not the same experience.
-If you're using the signature service for forms that you need to send out, it only records the signature itself and nothing else. Either it's a user error on my part, or they need to update it, but it needs more customization.
- Industry: Events Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
They Allow Fraud and Theft
Reviewed on 18/05/2021
Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased...
Horrible experience. Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
Absolute fraud.
Pros
People understand how to use it, so it's widely accepted as a valid method of payment and no one is nervous about using it (they should be!)
Cons
Square permits fraudulent chargebacks against your company. A client purchased multiple packages totally thousands of dollars from my company, received the services, and then disputed the charges as 'unrecognized'. I provided the following to square:
Her signed contracts, with an anti-chargeback clause
Photos of us performing the services at the event, with her in the photos
A chain of her emails, including an email after her event thanking us for job well done
Despite this proof and legally binding contract, Square sided with her and removed the funds from my account. I had to sit with my bank to file a dispute with Square, put a hold on all charges by Square, and start using an entirely different payment processor just to avoid Square stealing my money.
Absolute fraud.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy Sales and Storefeont
Reviewed on 30/07/2021
I was the one assisting a friend with setting up her storefront while working on mine as well....
I was the one assisting a friend with setting up her storefront while working on mine as well. Through mine I invoiced to accept payment for items on hand or orders personally placed with me.
Pros
User friendly platform to load your storefront with products. Present templates that are also customizable to your liking. Integration of an inventory model to track what you have left on hand.
Cons
Have a plan for your products of offering multiple size and/or color options before entering on the site. It's much harder to edit and change the categories once it's set. Know what your page intent is as well ahead of schedule.
Reasons for Switching to Square for Retail
Added alternative means for my customers to pay and shop.Square for Retail FAQs
Below are some frequently asked questions for Square for Retail.Q. What type of pricing plans does Square for Retail offer?
Square for Retail offers the following pricing plans:
- Starting from: USD 60.00/month
- Pricing model: Subscription
- Free Trial: Available
$60 per register, per month. 2.75% payment processing fee per transaction. 30-day free trial available.
Q. Who are the typical users of Square for Retail?
Square for Retail has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500
Q. What languages does Square for Retail support?
Square for Retail supports the following languages:
English
Q. Does Square for Retail support mobile devices?
Square for Retail supports the following devices:
iPad (Mobile)
Q. What other apps does Square for Retail integrate with?
Square for Retail integrates with the following applications:
Instagram, QuickBooks Online Advanced, Quickbooks Online, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale
Q. What level of support does Square for Retail offer?
Square for Retail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
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