Square for Retail
Square for Retail
About Square for Retail
Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.
Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.
Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.
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492 Reviews
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- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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- Likelihood to recommend 9.0 /10
One Stop, Square for Retail
Reviewed on 11/08/2021
Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect...
Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect money anywhere I am and online. This gets deposited in my bank account within 24 hours usually. The reports are easy for anyone to understand. I can also get a vendor sales report so I can see which of my vendors have the hottest selling items.
Pros
I love that I do not need any other applications to manage my payments and inventory. I have everything at my finger tips with this application.
Cons
I know some people complain about the service charges. 2.6% plus $.10 per transaction at the time of this review.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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- Likelihood to recommend 8.0 /10
Excellent Software with Hardware Shortcomings
Reviewed on 29/04/2021
Overall, Square for Retail is a powerful software that allows you to take sales portably with a...
Overall, Square for Retail is a powerful software that allows you to take sales portably with a very small footprint. However, the hardware has catching up to do.
Pros
Square easily handles transactions for our church book stall. It provides up-to-date inventory and online reporting for tax purposes. You can easily add sales, promotions, and other tailor-made functions.
Cons
What I like least about this software is the hardware. We utilize the Square Terminal, which was attractive as a portable register in that it takes credit cards via swipe and chip, but also prints receipts. The optional scanner is even nicer to use. However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable nature. Additionally, adding inventory via the Terminal is cumbersome and slow. Imagine typing in inventory titles using a small smart phone that is slower than a smart phone.
Alternatives Considered
CloverReasons for Switching to Square for Retail
- Industry: Human Resources
- Company size: Self Employed
- Used Weekly for 1+ year
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- Likelihood to recommend 0.0 /10
Web seller: buyer beware. This takes forever to set up
Reviewed on 17/09/2021
Customer support is very good and they did answer basic questions about setting up the site. Great...
Customer support is very good and they did answer basic questions about setting up the site. Great on refunds.
Pros
Once its set up, it performs well. Aesthetically its great but only because I spend well over 20 hours editing to make up for the lack of user friendliness in positioning text and photos on the site.
Cons
This took way too many hours to set up. Its not intuitive. Its wireframes are clunky. The final product looks good but I could have paid a coder less to develop a site from scratch versus how much time it took to build a simple ecomm website with Square. Never again!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 10.0 /10
Great Point of sale system
Reviewed on 13/09/2020
Awesome and after using two other point of sale systems we have had no issues with the system going...
Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.
Pros
Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.
Cons
Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.
Alternatives Considered
ShopifyReasons for Choosing Square for Retail
Terrible customer service, terrible app and so many issues with their credit card equipment going down.Switched From
Lightspeed RetailReasons for Switching to Square for Retail
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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- Likelihood to recommend 9.0 /10
The simplest payment processing system
Reviewed on 29/08/2019
I have a small a small business and the square software works well for my needs
I have a small a small business and the square software works well for my needs
Pros
The software is very easy to install. The pairing of the software with either the magstripe or the contactless reader is quite fast. Processing payments is a breeze and both readers can be used on the go or a set location.
Cons
I don’t have any problems with the software itself. It would be nice to have a better rate for card processing.
Reasons for Choosing Square for Retail
I was unsatisfied with the service and the fees paidReasons for Switching to Square for Retail
Square for Retail FAQs
Below are some frequently asked questions for Square for Retail.Q. What type of pricing plans does Square for Retail offer?
Square for Retail offers the following pricing plans:
- Starting from: USD 0.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Your complete business toolkit, starting at $0. Choose from value-packed plans. No hidden fees or locked-in contracts. Cancel or switch anytime.
Q. Who are the typical users of Square for Retail?
Square for Retail has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Square for Retail support?
Square for Retail supports the following languages:
English, French, Japanese, Spanish
Q. Does Square for Retail support mobile devices?
Square for Retail supports the following devices:
iPad (Mobile)
Q. What other apps does Square for Retail integrate with?
Square for Retail integrates with the following applications:
Instagram, QuickBooks Online, QuickBooks Online Advanced, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale
Q. What level of support does Square for Retail offer?
Square for Retail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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