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Square for Retail

4.7 (492)
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POS & inventory management for retail businesses

About Square for Retail

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.

Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.


Key benefits of Square for Retail

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.

  • Images

    Square for Retail Software - Square for Retail edit price and inventory
    Square for Retail Software - Square for Retail search
    Square for Retail Software - Square for Retail search inventory items
    Square for Retail Software - Square for Retail tax
    Square for Retail Software - Square for Retail search customers
    Square for Retail Software - Square for Retail payment details
    Square for Retail Software - Square for Retail digital receipts
    Square for Retail Software - Square for Retail pricing
    Square for Retail Software - Square for Retail search functionality
    Square for Retail Software - Square for Retail inventory item details
    View 11 more

    Not sure about Square for Retail? Compare with a popular alternative Show more details

    Square for Retail

    4.7 (492)
    VS.
    Most reviewed

    Starting Price

    USD 0.00
    month
    $139.00
    one-time

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    82
    112

    Integrations

    7
    26

    Ease of Use

    4.7 (492)
    3.8 (705)

    Value for Money

    4.5 (492)
    3.6 (705)

    Customer Service

    4.3 (492)
    3.6 (705)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

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    #1 Alternative to Square for Retail
    Serve customers, take payments, and run your entire business from a single POS system. Hardware and software designed...

    Square Point of Sale

    4.6
    #2 Alternative to Square for Retail
    Square Point of Sale is the customizable point-of-sale system built for businesses of all shapes and sizes.

    PayPal Point of Sale

    4.6
    #3 Alternative to Square for Retail
    The PayPal Here app is a mobile point of sale (POS) software designed to help businesses securely process debit or...

    Boulevard

    4.6
    #4 Alternative to Square for Retail
    Boulevard's sleek fully integrated point of sale lets you focus on the client experience rather than messing with...

    Overall rating

    4.7 /5
    (492)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.3/5

    95%
    recommended this app
    Sort by

    492 Reviews

    Chris
    Chris Show more details
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    One Stop, Square for Retail

    Reviewed on 11/08/2021

    Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect...

    Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect money anywhere I am and online. This gets deposited in my bank account within 24 hours usually. The reports are easy for anyone to understand. I can also get a vendor sales report so I can see which of my vendors have the hottest selling items.

    Pros

    I love that I do not need any other applications to manage my payments and inventory. I have everything at my finger tips with this application.

    Cons

    I know some people complain about the service charges. 2.6% plus $.10 per transaction at the time of this review.

    Daniel
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Excellent Software with Hardware Shortcomings

    Reviewed on 29/04/2021

    Overall, Square for Retail is a powerful software that allows you to take sales portably with a...

    Overall, Square for Retail is a powerful software that allows you to take sales portably with a very small footprint. However, the hardware has catching up to do.

    Pros

    Square easily handles transactions for our church book stall. It provides up-to-date inventory and online reporting for tax purposes. You can easily add sales, promotions, and other tailor-made functions.

    Cons

    What I like least about this software is the hardware. We utilize the Square Terminal, which was attractive as a portable register in that it takes credit cards via swipe and chip, but also prints receipts. The optional scanner is even nicer to use. However, for the scanner to work, the terminal must be plugged into an outlet, which robs it of its portable nature. Additionally, adding inventory via the Terminal is cumbersome and slow. Imagine typing in inventory titles using a small smart phone that is slower than a smart phone.

    Alternatives Considered

    Clover

    Reasons for Switching to Square for Retail

    Square for Retail was a more reputable brand with better rates via the Terminal and had more attractive hardware in its Terminal product.
    John
    John Show more details
    Overall rating
    • Industry: Human Resources
    • Company size: Self Employed
    • Used Weekly for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Web seller: buyer beware. This takes forever to set up

    Reviewed on 17/09/2021

    Customer support is very good and they did answer basic questions about setting up the site. Great...

    Customer support is very good and they did answer basic questions about setting up the site. Great on refunds.

    Pros

    Once its set up, it performs well. Aesthetically its great but only because I spend well over 20 hours editing to make up for the lack of user friendliness in positioning text and photos on the site.

    Cons

    This took way too many hours to set up. Its not intuitive. Its wireframes are clunky. The final product looks good but I could have paid a coder less to develop a site from scratch versus how much time it took to build a simple ecomm website with Square. Never again!

    Janet
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Point of sale system

    Reviewed on 13/09/2020

    Awesome and after using two other point of sale systems we have had no issues with the system going...

    Awesome and after using two other point of sale systems we have had no issues with the system going down. Very reliable.

    Pros

    Easy to use! Download the App and get setup. I just recently bought their Square Register and it is awesome. Customer service will help you get the right APP for your business.

    Cons

    Been using their credit card device for well over a year and have never had any issues. There isn’t one thing i don’t like.

    Alternatives Considered

    Shopify

    Reasons for Choosing Square for Retail

    Terrible customer service, terrible app and so many issues with their credit card equipment going down.

    Switched From

    Lightspeed Retail

    Reasons for Switching to Square for Retail

    Worked best for my business, and has so many options. Marketing, payroll, loyalty etc.
    Mayela
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source Show more details

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The simplest payment processing system

    Reviewed on 29/08/2019

    I have a small a small business and the square software works well for my needs

    I have a small a small business and the square software works well for my needs

    Pros

    The software is very easy to install. The pairing of the software with either the magstripe or the contactless reader is quite fast. Processing payments is a breeze and both readers can be used on the go or a set location.

    Cons

    I don’t have any problems with the software itself. It would be nice to have a better rate for card processing.

    Alternatives Considered

    ClinicSense, QuickBooks Online and PayPal Point of Sale

    Reasons for Choosing Square for Retail

    I was unsatisfied with the service and the fees paid

    Reasons for Switching to Square for Retail

    I liked the fact that there was not contract or installation fees. Also there is no monthly or retal fees. The equipment is inexpensive.

    Square for Retail FAQs

    Below are some frequently asked questions for Square for Retail.

    Square for Retail offers the following pricing plans:

    • Starting from: USD 0.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Your complete business toolkit, starting at $0. Choose from value-packed plans. No hidden fees or locked-in contracts. Cancel or switch anytime.

    Square for Retail has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Square for Retail supports the following languages:

    English, French, Japanese, Spanish

    Square for Retail supports the following devices:

    iPad (Mobile)

    Square for Retail integrates with the following applications:

    Instagram, QuickBooks Online, QuickBooks Online Advanced, Square Appointments, Square Invoices, Square Payroll, Square Point of Sale

    Square for Retail offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Square for Retail.

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