TIMIFY

4.5 (43)
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Online Scheduling and Resource Management Software

About TIMIFY

TIMIFY is an online scheduling and resource management software for small, medium and large businesses. The cloud based software as a service (SaaS) is comprised of an intelligent yet easy to use booking system, with a wide range of customisable features.
TIMIFY bridges the gap between offline and online: it’s available to businesses and their staff 24/7, regardless of time zones and physical business hour restrictions. Services are end-to-end online bookable, in real time. Integrating the software to a business’ existing IT infrastructure, synchronisation with existing calendars, and access to cross platform mobile and tablet access are all possible. Further more, TIMIFY offers tools to manage customers, employees, and resources, effortlessly and transparently. The benefits for the business owner: a cost efficient workflow, optimised time management, and a way of communicating that fosters customer loyalty.
TIMIFY offers a basic, free of charge version; Premium and Enterprise versions with significantly expanded functionality and customisations are also available.
The Munich based company was founded in 2012 under the leadership of CEO Andreas Knürr. Today, the company operates from three locations, serving more than 55,000 customers in 28 countries.


Key benefits of TIMIFY

  • Appointments can be booked through users’ own websites via embeddable booking buttons, which present clients with a list of the services offered and employee availability.

  • Mobile, tablet, and desktop apps allow users to manage customers and bookings from wherever they are, and offer offline access with data sync once connection is restored.

  • Special offers can be created, with users able to control which services are discounted and for how long, and all offers automatically appear at the top of the service list in the booking widget.

  • Appointment reminders can be sent to customers via email either 24 or 48 hours before their appointment, to reduce no-shows and allow for timely cancellations.

  • Different appointment types can be identified with configurable, color-coded labels, allowing users to assess their schedule at-a-glance.

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    Not sure about TIMIFY? Compare with a popular alternative

    TIMIFY

    4.5 (43)
    VS.
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    Starting Price

    EUR 0.00
    month
    USD 28.45
    month

    Pricing Options

    Free version
    Free trial
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    Features

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    Integrations

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    Ease of Use

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    Value for Money

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    Customer Service

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    Reviews

    Overall rating

    4.5 /5
    (43)
    Value for Money
    4.4/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support
    4.6/5

    Already have TIMIFY?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 43
    Melvin
    Melvin
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Five Stars All Round

    Reviewed on 14/11/2018

    TIMIFY provides a way both I and my clients can keep track of appointments, it also gives them the...

    TIMIFY provides a way both I and my clients can keep track of appointments, it also gives them the flexibility to schedule appointments at their leisure. For me, I can enter appointments wherever I am, at the treatment room or on the go and know it will always be up to date.

    Pros

    Ease of setting up an account, integrating it with my website and Facebook page and not needing to give clients step by step instructions, its very intuitive.

    Cons

    Unable to change bookable times of individual days, only days per week which then carry throughout the year. For example most days I work 9.30am - 2.30pm then 6.30pm - 9pm, however when I'm with a Corporate Client work 9am - 5pm so need to amend the diary to enable their employees to book online, but doing so has allowed other clients to slip in at times I wouldn't normally be working.

    Response from TIMIFY

    Hi Melvin,

    Thanks for your review. We¿re really happy you find our software so helpful.

    Have you tried out our Shift Planner tool? It gives you the flexibility to set your schedule exactly as you wish, to address the concern you outlined. Here¿s some more info¿(https://www.youtube.com/watch?v=5ft5CYmG9cI). If you haven¿t tried the Shift Planner, and are not a Premium user, contact our CRM via the live chat on our website, who will be happy to give you a complimentary trial for 10 days.

    Best,
    Your TIMIFY team.

    Anna-Maria
    Overall rating
    • Industry: Civic & Social Organization
    • Company size: 11–50 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Timify - gives you more time for things that really matter

    Reviewed on 16/11/2018

    So, I only need TIMIFY once a year for about a month for my unsalaried work. It's just to let...

    So, I only need TIMIFY once a year for about a month for my unsalaried work. It's just to let people book a "Santa-Service" for their kids (catholic tradition). When I found TIMIFY I was relieved, because it saved my so much time - i don't need to be home, so that people can call me and book their dates on phone. They can do it on TIMIFY and I can easily check dates from everywhere I am. It helps you to focus on important things and is easy to use and handle. If you're in trouble or having problems you can't solve by reading the manuals oder FAQs, costumer service is accessible and replies within a short period (only a few hours, depending on the time you contact them).

    Pros

    TIMIFY is totally easy to use, even if you're not a pro by building a website. You only need to follow the guidance tour.
    Your costumers can book free dates by different employees of your business - you're allowed to fill in your hours, block dates, set different booking times for your employees and set varying panels for your costumers to complete.
    If someone books by a time you're already blocked, you can easily cancel the reservation.
    Thumbs up for the fact that you can use TIMIFY on Smartphone, Tablet or PCs. So you're not relied on working from home or a static working place.
    I'm most excited about their costumer service. Without being intrusive, they give you the feeling to always be responsive and helpful. You'll get Mails, asking if everything is fine and ask you to give constructive feedback. If there's anything you complain or don't understand, they will work as fast as possible to fix your problem or accommodate concerning your wishes.
    So I can completely recommend you TIMIFY for your business!

    Cons

    If you wanna test the classic version, you're automatically testing the premium version - that's a little bit confusing, but the costumer service is working on that problem already.

    Response from TIMIFY

    Dear Anna-Maria

    We're delighted you found our software so beneficial. Thanks for taking the time to tell us!

    As you said, our customers will be able to decide when they want to star the 14 day free Premium trial. We know that can be confusing and we are working to change this as fast as we can.

    Once again thanks a lot!

    Your TIMIFY team

    Verified Reviewer
    Overall rating
    • Industry: Management Consulting
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Seems to be stuck in v1.0

    Reviewed on 13/11/2018

    At some point, I will move to a more advanced online calendaring platform, but right now, i have so...

    At some point, I will move to a more advanced online calendaring platform, but right now, i have so many meetings occuring daily, I will have to wait until I have a break in my schedule.

    Pros

    Like other online calendars, it's easy for me to send out a link to it and anyone can book time with me.

    Cons

    There are SO many:
    * The user cannot select the time zone
    * it is very hard for the external user to change their appointment
    * The user interface is bizarre to say the least. For instance, when you write a name in the 'Service/Title' field, you then have to move your mouse down to select it. Why not just write it in the field? When you select a time to enter an appointment, you have to select when it starts, then how long it is? Why? Have you ever used Microsoft office? I should just be able to drag across the calendar slot, and on and on...
    * The Timify calendar does not integrate well with Outlook or Gmail calendar.
    * Why can't I see more information about the booking just with a mouse over? Why can't I mouse over the appointment, then copy and paste key elements of the appointment?

    Response from TIMIFY

    Thank you for taking the time to leave us your feedback. It's really valuable for us.

    In response to your comments, our IT team have been working for the last year on TIMIFY 4.0, which will be released in February 2019. It addresses each point you have made (and more), and will offer significantly enhanced usability and functionality, for the user and their customers. We are sorry for the shortcomings you have experienced, but please be assured, we are working hard on developing what we hope will be something really special.

    In the meantime, we hope you will continue using our software and let us know how you find the new version.

    If there is any further feedback you would like to give, or anything you would like to discuss in terms of suggestions, our CRM team would love to talk to you. It sounds like you use our software a lot and your feedback would be appreciated. You can contact then from the chat box on our homepage

    Thanks again for your time.
    The TIMIFY team.

    Rowland
    Overall rating
    • Industry: Computer Hardware
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good not great

    Reviewed on 08/01/2019

    Good not great, TIMIFY suggest they take on board customer comments but I’m none the happier with...

    Good not great, TIMIFY suggest they take on board customer comments but I’m none the happier with it than I was day one. If some simplification changes were to be made it would be a great tool but sadly it only rates as clunky but functional in my opinion. Currently experiencing difficulty with the client email confirmation not working currently waited 2 days and still no response.

    Pros

    client data storage and calendar booking system.
    It’s nice that it keeps a service history and also the ability to email the client booking details.

    Cons

    No function to view customer address details from the appointment directly, this causes the user to lookup the customer from the client database and view from within client details. Very clunky process for a mobile service provider using the app on a mobile device, a quick link to customer address details from the booking preview would solve this.

    Graziella
    Overall rating
    • Industry: Consumer Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very happy with Timify

    Reviewed on 22/02/2024

    Very pleased with their customer support. Had an issue with service provider a few months back....

    Very pleased with their customer support. Had an issue with service provider a few months back. Even though they knew the problem was not from their end, they still tried their best to help me. A big job well-done!

    Pros

    Very easy to use by myself and my clients.

    Cons

    When Emails are sent to clients, they are from Timify, not my business

    Showing 5 reviews of 43 Read all reviews

    TIMIFY FAQs

    Below are some frequently asked questions for TIMIFY.

    TIMIFY offers the following pricing plans:

    • Starting from: EUR 0.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    TIMIFY Classic: Free TIMIFY Premium: €25.00/month TIMIFY Enterprise: €42.00/month

    TIMIFY has the following typical customers:

    51–200, 201–500, 501–1,000, 1,001–5,000

    TIMIFY supports the following languages:

    Dutch, English, French, German, Italian, Portuguese, Spanish

    TIMIFY supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    TIMIFY integrates with the following applications:

    GoTo Meeting, Google Calendar, Intercom, Meta for Business, Microsoft 365, Zapier, ZoomScheduler

    TIMIFY offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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