AMCS Utility Billing

Key benefits of AMCS Utility Billing

• AMCS Utility Billing is designed to streamline your utility management processes, reducing the burden on your call center or help desk by enabling customers to view and pay bills online through the Customer Portal. The core of our solution is the Customer Information System (CIS), which tracks customers, meters, invoices, and payments within a single application. Our system supports highly configurable rate plans, allowing you to tailor billing structures to meet your specific requirements.

• Flexible billing options accommodate various cycles, including fully automated billing and PDF invoice storage. For large companies and Commercial & Industrial (C&I) clients, our solution offers the capability to send consolidated bills, summarizing multiple sites along with individual invoices. This feature simplifies billing for organizations with complex structures.

• Our Exception Management Module is pivotal in ensuring billing accuracy. It tracks exceptions in meter reads, performing checks before and after billing. If exceptions are resolved by receiving updated readings or customer data, they self-clear, ensuring seamless and precise billing operations. Additionally, automated reminders and notices can be dispatched to slow payers, customizable to fit your messaging needs.

• The HTML billing editor provides a flexible platform for creating branded billing templates with visualizations that can be customized to align with your business requirements, including branding, content, and theme adjustments. The Power Purchase Agreement (PPA) module supports sleeved hedge contracts, facilitating the integration of renewable projects with your customers.

• Our solution supports a variety of payment methods to ensure seamless and automatic transactions. Users can integrate AMCS Pay, direct debit from bank accounts, AMEX, Visa, and Mastercard, offering customers convenient payment options.

• Migrating to our system is straightforward with our user-friendly import tools, enabling you to load data efficiently and take advantage of the new system's benefits. Furthermore, our flexible API simplifies integration with your existing systems, while web hooks provide additional integration capabilities, enhancing overall functionality and connectivity.

• By choosing AMCS Utility Billing, you equip your organization with a robust, cloud-based solution designed to enhance operational efficiency, improve customer satisfaction, and ensure accurate and flexible billing management. Our comprehensive features and user-friendly interface make it an ideal choice for municipalities, private companies, and public utilities alike.