Employment Hero

Employment Hero

4.4 (207)
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The smarter way to manage HR, people, payroll and productivity. For small and medium businesses on the up.

About Employment Hero

Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.

Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, bulk VEVO checks, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.

Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.

Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.


Key benefits of Employment Hero

  • Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

  • Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

  • Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

  • Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

  • Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.

  • Images

    Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
    Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
    Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
    Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
    Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.
    View 6 more
    Employment Hero video
    Employment Hero Software - Feedback and coaching? It starts with communication. Help guide managers and employees through structured, constructive and bi-directional feedback for professional growth.
    Employment Hero Software - Ambitious goals. Different teams. Same page. Clearly view how everyone is contributing to the wider business goals on a team and individual level. It’s goal alignment. Made simple.
    Employment Hero Software - Bring all your HR into one, easy-to-use place. The smarter way to manage people, payroll and productivity. For small and medium businesses with big ambitions.
    Employment Hero Software - Leave accrual and requests update in seconds with automatic leave balances and leave calendar integration. Allow employees and their managers to submit and approve leave requests and gain more insight into your team’s movements with custom leave reports.
    Employment Hero Software - Give employees the keys to their work experience. Make requesting leave, doing timesheets and updating details easy with the Employment Hero app.

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    Reviews

    Overall rating

    4.4 /5
    (207)
    Value for Money
    4.3/5
    Features
    4.2/5
    Ease of Use
    4.4/5
    Customer Support
    4.1/5

    Already have Employment Hero?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 207
    Rania
    Rania
    Overall rating
    • Industry: Legal Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Soltuion to our Cost Centre Reporting!

    Reviewed on 06/11/2020

    We've been using Employment Hero for more than two years now. We started with one entity and then...

    We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
    The Online Support is very quick in general and there is always a solution to any query we put through to the team,
    Overall, a great deal to our organisation!

    Pros

    Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

    Cons

    It would be great if it can be linked to the Outlook Calendar!

    Response from Employment Hero

    Hi Rania,

    Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.

    Thank you again,
    Anna from Employment Hero

    Joanne
    Overall rating
    • Industry: Real Estate
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Practical and Efficient Employment System

    Reviewed on 08/08/2019

    The set up process is well worth the time invested for the efficiency that follows.
    All staff have...

    The set up process is well worth the time invested for the efficiency that follows.
    All staff have embraced it, with few problems.
    The system is transparent; all documents can be signed from any location; any additional documents can be added immediately and read and signed off by staff on the same day; it also serves as great filing sytem and has the ability to remind staff of overdue certificates; licences etc.

    Pros

    The program is very time efficient; with staff using timesheets instead of manual timebooks; leave request updating on a calendar automatically once approved etc; quick facilitation of documents between employer and employee.
    Onboarded new employees is simple.
    The process from sending out a letter of offer and associated paperwork; to the employee registering without any problem before commencing with us, has been seamless.
    Other quality feature are reminders for expired certificates and licences; birthdays; probations etc.

    Cons

    Syncing to MYOB AccountRight:
    Currently RealHR does not sync correctly with MYOB AccountRight due to the rounding of wages.
    For e.g:
    Employee 1 gets paid $55000 per annum or $27.834 per hour. (three decimal point rounding)
    All employees are set up on hourly pay basis as this way personal and holiday leave etc can be entered each week.
    If I set up employees under Salary pay basis I cannot enter entitlements.
    Real HR only rounds to two decimal points and then when it syncs with MYOB it throws the annual amount of $55000 out in MYOB due to the difference in rounding and this upsets Employees when they see the change in their annual wage amount on their payslip.
    Time sheets:
    I would like to see an extra box that can stipulate if on any particular day whether the day is OTE or annual leave or personal leave or even a mix of OTE; annual leave; personal leave etc. At this stage you can only stipulate this in notes and sometimes it is easily missed.

    Response from Employment Hero

    Hi Joanne,

    Thank you so much for taking the time to provide such a detailed review of Employment Hero. It's greatly appreciated by our team, as well as potential customers looking for their own HRIS solution.

    I have passed your feedback regarding the MYOB integration limitations to our product team.

    Thank you again,
    The Employment Hero Team

    Tim
    Overall rating
    • Industry: Wholesale
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Misleading Payroll Products

    Reviewed on 01/02/2023

    Employment Hero outsources its payroll platform to Paycat, which operates on a separate database...

    Employment Hero outsources its payroll platform to Paycat, which operates on a separate database and is not fully integrated with Employment Hero's platform. This means it's important to know which tasks should be performed on each platform to avoid issues. If a problem arises with the payroll, Employment Hero's technical support may not be able to fully assist as they are not familiar with the complex design of Paycat's payroll system. Paycat may also refuse to resolve the issue since you are Employment Hero's customer, not theirs.

    Pros

    Easily create templates and distribute HR-related documents to employees.

    Cons

    Human Resources and Payroll software are two distinct products that result in frustration due to their poor integration with one another.

    Alternatives Considered

    Tanda and Xero

    Reasons for Switching to Employment Hero

    I regretted it.

    Response from Employment Hero

    Hi Tim,

    Thanks for taking the time to leave us this review.

    Our payroll platform is owned by us and integrates with our HR platform.

    In this instance, PayCat would have assisted you to implement your Employment Hero payroll platform, however now this is complete, please direct any questions or concerns to our support team and we'll get back to you ASAP: https://employmenthero.zendesk.com/hc/en-au/requests/new

    Behind the scenes, we're working on a number of initiatives to enhance and streamline the implementation process and feedback like this is vital to the success of these initiatives.

    If you'd like to discuss your concerns further, please feel free to reach out to us at [email protected].

    Many thanks,
    Rosie

    Jacob
    Overall rating
    • Industry: Warehousing
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great on paper but lacking smooth functionality

    Reviewed on 31/05/2023

    Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup...

    Relatively good, great concept, aesthetic user interface, clunky functions here and there, setup support for payroll is not helpful.

    Pros

    One place to store everything HR, keeps everything quick for onboarding and saves time and resources

    Cons

    Setup was painfully long with minimal help especially with payroll. To the point i had to explain things wrong within the system and explain how to fix it. New employees are not forced to complete there induction and policy content to be considered onboarded and can start the job and not have done anything.

    Response from Employment Hero

    Hi Jacob,
    Thanks for sharing your honest feedback. It's great to hear that the platform's helping you to streamline onboarding and HR admin.

    I can also appreciate that set-up was challenging, so thank you for sharing your experience with implementing the platform. We're working on a number of initiatives to streamline this experience in future and this feedback is vital in shaping this.

    In terms of the induction and policy content, you should be able to make this mandatory. Please check out our Help Centre for more information: https://help.employmenthero.com/hc/en-au/articles/360004049095-How-do-I-onboard-a-new-Employee-by-Hero-Academy-Training

    We appreciate your support.

    Many thanks,
    Rosie

    Kerry
    Kerry
    Overall rating
    • Industry: Real Estate
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Love the platform, makes on boarding new employees a breeze.

    Reviewed on 08/03/2018

    Time - This software has saved my sanity in on boarding new employees and now we have over 100...

    Time - This software has saved my sanity in on boarding new employees and now we have over 100 staff its great that they can update their details themselves.

    Pros

    Ease of use, great on boarding tool, cuts the contract time down considerably, Great task list features, good reporting functions as you can customize easily. Collates all the employee information meaning accounts aren't left to chase down these items from employees.

    The employees love the platform too as it has all their information for them in one place and they all love the Annual Leave function

    Cons

    I would like to be able to assign certain sections to other employees - for example it would be good if the accounts staff could view "Employee Bank Details" without having access to any other information

    I would also like to be able to amend and upload (or delete) our own contracts rather than having to go through the support team every time - Support are great if I am not in a rush as it normally take 24-48 Hours to turn around, but if I just need to alter something quickly it would be nice to add and remove myself

    Response from Employment Hero

    Hi Kerry,

    Thanks for giving Employment Hero such an amazing review! It's fantastic to see you're getting so much utility from the platform and that your employees love it too. I've passed your feedback on to our product team now, though it's great to see the support team gets your tick of approval!

    Thanks again,
    The Employment Hero Team

    Showing 5 reviews of 207 Read all reviews

    Employment Hero FAQs

    Below are some frequently asked questions for Employment Hero.

    Employment Hero offers the following pricing plans:

    • Starting from: $8.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Employment Hero offers 4 price plans: Free: $0 Standard: A$7 per employee/month Premium: A$10 per employee/month Platinum: $14 per employee/month Payroll Standard: A$4 per employee/month Payroll Premium: A$6 per employee/month Add payroll for an extra A$4 per employee/month or add rostering/time & attendance/modern award interpretation for A$2 per employee/month. Prices are in AUD.

    Employment Hero has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Employment Hero supports the following languages:

    English

    Employment Hero supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Employment Hero integrates with the following applications:

    Go1, JobAdder, KeyPay, MYOB Business, Okta, QuickBooks Online, QuickBooks Online Advanced, Saasu, Seek, Slack, Xero, Zapier

    Employment Hero offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Employment Hero.