--- description: Learn more about Employment Hero. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Employment Hero Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [Employment Hero](/software/105889/employment-hero) # Employment Hero Canonical: https://www.getapp.com.au/software/105889/employment-hero Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/105889/employment-hero?page=2) > AI Employment OS unifying HR, payroll \& recruitment for 350k+ businesses. Automate the "admin tax" and move to a hands-off operation. > > Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Employment Hero Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move. Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance. Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform. Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans. Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 239 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Employment Hero - **Location**: Sydney, Australia - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom ## Features - 360 Degree Feedback - 401(k) Tracking - API - Absence Management - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Applicant Tracking - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Management - Attendance Tracking - Audit Management - Audit Trail - Automated Scheduling ## Integrations (12 total) - Calendly - Go1 - JobAdder - KeyPay - MYOB Business - Okta - QuickBooks Online - QuickBooks Online Advanced - Saasu - Slack - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) ## Related Categories - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) - [Onboarding Software](https://www.getapp.com.au/directory/730/onboarding/software) - [Time Tracking Software](https://www.getapp.com.au/directory/571/time-tracking/software) - [Recruitment Software](https://www.getapp.com.au/directory/261/recruitment/software) - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) ## Alternatives 1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4862 reviews) 2. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1928 reviews) 3. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3551 reviews) 4. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5308 reviews) 5. [Paycom](https://www.getapp.com.au/software/8195/paycom) — 4.4/5 (1386 reviews) ## Reviews ### "Soltuion to our Cost Centre Reporting\!" — 5.0/5 > **Rania** | *6 November 2020* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate. > > **Cons**: It would be great if it can be linked to the Outlook Calendar\! > > We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app. The Online Support is very quick in general and there is always a solution to any query we put through to the team, Overall, a great deal to our organisation\! ----- ### "Employment Hero - give it ago" — 4.0/5 > **Catherine** | *14 January 2025* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Easy system to follow and use, we have both payroll and HR > > **Cons**: Sometimes it can take a while for a query to be answered, especially when it's on the day payroll is being processed > > Generally the system and team are great, there are some instances when I have needed an urgent reply to an email, but it has taken a couple weeks for a reponse to come through. Both the HR and payroll system are easy to navigate and talk to easy other which is great\! ----- ### "Not an all in one product - you'll still need an ATS and LMS" — 3.0/5 > **Rachel** | *15 August 2024* | Biotechnology | Recommendation rating: 5.0/10 > > **Pros**: The Swag app is very easy to use especially for our employees who don't work in front of the PC. It would be great if employees could do everything off the app. Wish it would work for the learning module. The app is not entirely comprehensive. Customer support was awesome. Now it seems harder to actually get to an actual person. You're referred to HeroAI with no way to get passed it to a real person. > > **Cons**: EH is completely let down by their learning management system which is a GO1 product. GO1 is a nightmare to use. The UI looks dated. Can't easily search for a course you've created. The reports are not useful. To get reports for multiple courses, you have to run one for each individual course. While you're creating a course and your mouse runs off the form, it completely disappears with your form. Amongst other things. The process is not user friendly. Also, the recruitment function in EH is not great so you really need an ATS on top of this. It's not intuitive. You can't preview Word documents so you really need to download every Word CV to have a look at them. Not intuitive in how you move from CV to CV. It's not a all in one system. We also use EH's sister company Employment Innovations for payroll processing. They have made multiple mistakes. When confronted the impression I get is they're always defensive. The attitude is not "No worries, we'll work together and get this sorted" but "it must be something you did". ----- ### "Easy to navigate with all you need from an HR/Payroll Platform" — 5.0/5 > **Cristina** | *24 October 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate and integrates everything we need. > > **Cons**: That's there's a lot of settings in both HR and Payroll and sometimes it gets confusing. Also my employees have access to both because in order to use rosters they need access to Payroll and sometimes they are entering timesheets in both systems and overlapping, etc. > > My overall experience with Employment Hero has been good. I’ve been using Employment Hero since 2016, right from their very beginning, and it’s been amazing to see how much they’ve improved over the years. It’s clear that they take customer feedback seriously, which is why I believe it’s so important to keep sharing our experiences. After a five-year break in my career, I returned to work in Australia and switched from another HR system over to Employment Hero and I can see that they have some new features even some of the issues we were facing 5 years ago still there. But overall it's a great system and the customer support normally is immediate and very helpful. ----- ### "Streamlined HR Management with Minor Setup Challenges" — 5.0/5 > **Jane** | *15 October 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Employment Hero is how it simplifies HR \& Payroll processes while offering a user-friendly platform. It integrates everything from payroll to employee management in one place, which makes it easy to handle everyday tasks efficiently. The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests without having to go through HR every time. Additionally, the compliance tools give peace of mind, ensuring we stay up to date with legislation. Overall, it's a comprehensive system that streamlines workflows and saves time > > **Cons**: The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took longer than expected. Due to the intricacies of our specific agreement, the setup process required more time and effort to ensure everything was accurate. However, once configured, the system has run smoothly. This would likely be less of an issue for businesses with simpler agreements. > > My overall experience with Employment Hero has been very positive. The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management. I especially appreciate the self-service features, which empower employees to manage their own information and requests. The compliance tools are another plus, helping us stay on top of regulations. The only challenge we faced was the setup of our complex Enterprise Bargaining Agreement (EBA), which took a bit longer than anticipated. However, once it was properly configured, the system has performed smoothly and reliably. Overall, Employment Hero has streamlined our processes and saved us time. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/105889/employment-hero?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105889/employment-hero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data