Learn why GetApp is free

Employment Hero

Name: Employment Hero
Rating: 4.4 (240 reviews)

Employment Hero

4.4 (240)

Write a Review!

The smarter way to manage HR, people, payroll and productivity. For small and medium businesses on the up.

Visit Website Compare

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

About Employment Hero

Employment Hero’s cloud-based Human Resource Information System (HRIS) empowers small to medium-sized businesses to efficiently manage HR, payroll, performance, learning, recognition, and benefits within a single, integrated platform. Operating in Australia, New Zealand, the United Kingdom, Singapore, and Malaysia, Employment Hero leverages local expertise and a dedicated operations team to provide tailored support in each market.

By alleviating the administrative burdens associated with HR and payroll, Employment Hero enables business owners and managers to enhance efficiency, cost-effectiveness, and compliance. Key features such as paperless onboarding, contract and policy templates, bulk VEVO checks (specific to the Australian market), electronic certifications, timesheet and leave management, and automatic award interpretation significantly reduce the time and resources spent on administrative tasks, thereby improving productivity.

Focusing on the fundamental aspects of HR, Employment Hero allows businesses to prioritize growth. The platform recognizes that employees are the most valuable asset of any organization and offers tools to maximize their potential. Features for performance reviews, learning and development, reward and recognition, and employee perks and benefits are seamlessly integrated into Employment Hero’s remote-ready platform, fostering enhanced engagement and connectivity among employees.

Overall, Employment Hero empowers businesses to optimize their workforce management, whether operating from an office or remotely. The platform is designed to transform the workplace experience, ensuring businesses can achieve their goals and drive success.

Pricing starting from:

$19.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Key benefits of Employment Hero

Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premises

Markets

Australia, Malaysia, New Zealand, Singapore, United Kingdom

Supported Languages

English

Pricing starting from:

$19.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Images

View 6 more

Features

Total features of Employment Hero: 159

360 Degree Feedback
401(k) Tracking
API
Academic/Education
Activity Dashboard
Activity Tracking
Activity/News Feed
Alerts/Notifications

Applicant Tracking
Application Management
Approval Process Control
Assessment Management
Asynchronous Learning
Attendance Management
Attendance Tracking
Audit Trail

Automated Scheduling
Background Screening
Benefits Management
Blended Learning
Bonus Management
Budgeting/Forecasting
Built-in Course Authoring
Bulk Reference Request

Calendar Management
Candidate Profiles
Candidate Tracking
Careers Page
Certification & Licensing
Check Printing
Collaboration Tools
Commenting/Notes

Compensation Management
Compensation Plan Modeling
Compensation Statements
Compliance Management
Compliance Tracking
Content Library
Corporate/Business
Course Management

Course Tracking
Customisable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Deduction Management
Direct Deposit

Disability Insurance Administration
Document Management
Document Storage
Electronic Forms
Electronic Signature
Email Management
Employee Benefits Administration
Employee Database

Employee Directory
Employee Handbook
Employee Management
Employee Onboarding
Employee Portal
Employee Profiles
Employee Recognition Software
Employee Reward Programs

Employee Scheduling
Employee Self Service
Employee Time Tracking
Engagement Tracking
Feedback Management
For Accountants
For Small Businesses
Goal Management

Goal Setting/Tracking
HR Management
Incentive Management
Internal HR
Interview Scheduling
Job Board
Job Description Management
Job Management

Job Posting
Knowledge Management
Labor Forecasting
Learning & Development
Leave Policy Management
Leave Tracking
Manager-to-Employee Recognition
Market Data Analysis

Messaging
Mobile Access
Mobile App
Mobile Learning
Multi-State
Negative Feedback Management
Nominations
Onboarding

Ongoing Performance Tracking
Online Applications
Online Time Clock
Organizational Charting
Orientation Workflow Management
Overtime Calculation
Payroll Management
Payroll Reporting

Peer Appraisals
Peer-to-Peer Recognition
Performance Appraisal
Performance Management
Performance Metrics
Performance Review Management
Real-Time Analytics
Real-Time Data

Real-Time Notifications
Real-Time Reporting
Recognition Tracking
Records Management
Recruitment Management
Reference Request Automation
Reimbursement Management
Reminders

Reporting & Statistics
Reporting/Analytics
Resume Parsing
Review Cycle Tracking
Rewards Catalog
SCORM Compliance
Screening Services Integration
Search/Filter

Secure Data Storage
Self Assessment
Self Service Portal
Shift Swapping
Sick Leave Tracking
Skills Tracking
Social Recognition
Status Tracking

Summary Reports
Surveys & Feedback
Tagging
Talent Management
Task Management
Tax Compliance
Third-Party Integrations
Time & Attendance

Time & Expense Tracking
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Vacation/Leave Tracking
Variable Workforce

W-2 Preparation
Wage Garnishment
Web-based Deployment
Weighted Performance Measures
Workflow Management
eCommerce Management
eLearning Companies

Alternatives

HR Central

#1 Alternative to Employment Hero

HR Central is a human resources software that comes with a policy and procedure tracker, payroll management, performance...

Learn More Compare

SAP SuccessFactors HXM Suite

4.0

#2 Alternative to Employment Hero

SuccessFactors from SAP is a Human Experience Management (HXM) suite covers payroll, employee development, performance...

Learn More Compare

Zoho Desk

4.5

#3 Alternative to Employment Hero

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver...

Learn More Visit Website Compare

Oracle PeopleSoft

4.1

#4 Alternative to Employment Hero

Oracle PeopleSoft is an IT asset management solution that provides complete control over your IT assets throughout the...

Learn More Compare

Reviews

Overall rating

4.4 /5

(240)

Value for Money

4.3/5

Features

4.2/5

Ease of Use

4.4/5

Customer Support

4.1/5

Already have Employment Hero?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!

Showing 5 reviews of 240 Read all reviews

Showing 5 reviews of 240

Rania

Overall rating

Industry: Legal Services
Company size: 11–50 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Soltuion to our Cost Centre Reporting!

Reviewed on 06/11/2020

We've been using Employment Hero for more than two years now. We started with one entity and then...

We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!

Pros

Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

Cons

It would be great if it can be linked to the Outlook Calendar!

Response from Employment Hero

Hi Rania,

Thanks heaps for taking the time to review Employment Hero! We really appreciate your support and are chuffed to see that you've been able to streamline your HR and payroll processes.

Thank you again,
Anna from Employment Hero

Cristina

Overall rating

Industry: Entertainment
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Easy to navigate with all you need from an HR/Payroll Platform

Reviewed on 24/10/2024

My overall experience with Employment Hero has been good.

I’ve been using Employment Hero since...

My overall experience with Employment Hero has been good.

I’ve been using Employment Hero since 2016, right from their very beginning, and it’s been amazing to see how much they’ve improved over the years. It’s clear that they take customer feedback seriously, which is why I believe it’s so important to keep sharing our experiences.

After a five-year break in my career, I returned to work in Australia and switched from another HR system over to Employment Hero and I can see that they have some new features even some of the issues we were facing 5 years ago still there.

But overall it's a great system and the customer support normally is immediate and very helpful.

Pros

Easy to navigate and integrates everything we need.

Cons

That's there's a lot of settings in both HR and Payroll and sometimes it gets confusing. Also my employees have access to both because in order to use rosters they need access to Payroll and sometimes they are entering timesheets in both systems and overlapping, etc.

Response from Employment Hero

Thank you for your feedback Christina! We’re glad to hear your experience has been positive overall. Your insights are valuable and appreciated - we’ll keep them in mind as we continue to improve. Thank you for your loyalty since 2016!

Many thanks,
Emma @ Employment Hero

Rachel

Overall rating

Industry: Biotechnology
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 5.0 /10

Not an all in one product - you'll still need an ATS and LMS

Reviewed on 15/08/2024

Pros

The Swag app is very easy to use especially for our employees who don't work in front of the PC. It would be great if employees could do everything off the app. Wish it would work for the learning module. The app is not entirely comprehensive. Customer support was awesome. Now it seems harder to actually get to an actual person. You're referred to HeroAI with no way to get passed it to a real person.

Cons

EH is completely let down by their learning management system which is a GO1 product. GO1 is a nightmare to use. The UI looks dated. Can't easily search for a course you've created. The reports are not useful. To get reports for multiple courses, you have to run one for each individual course. While you're creating a course and your mouse runs off the form, it completely disappears with your form. Amongst other things. The process is not user friendly.

Also, the recruitment function in EH is not great so you really need an ATS on top of this. It's not intuitive. You can't preview Word documents so you really need to download every Word CV to have a look at them. Not intuitive in how you move from CV to CV. It's not a all in one system.

We also use EH's sister company Employment Innovations for payroll processing. They have made multiple mistakes. When confronted the impression I get is they're always defensive. The attitude is not "No worries, we'll work together and get this sorted" but "it must be something you did".

Victoria

Overall rating

Industry: Hospitality
Company size: 51–200 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

By far the best product on the market for HRIS and Payroll!

Reviewed on 13/12/2024

Fantastic! Customer support, on-boarding, payroll and the overall HR platform is the best on the...

Fantastic! Customer support, on-boarding, payroll and the overall HR platform is the best on the market.

Pros

That our HRIS and Payroll is all in one.

Cons

Importing data from my existing platform into EH, it was problematic and labour intensive.

Response from Employment Hero

Thank you for your feedback Victoria! It’s fantastic to hear that you’re enjoying the all-in-one HRIS and Payroll functionality and that our platform is meeting your expectations. We’re thrilled that our customer support and onboarding have made a positive impact on your experience.

Thank you for choosing our platform to centralise your HR and Payroll needs - we’re excited to continue supporting your business!

Many thanks,
Emma @ Employment Hero

Jane

Overall rating

Industry: Hospital & Health Care
Company size: 201–500 Employees
Used Daily for 6-12 months
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 9.0 /10

Streamlined HR Management with Minor Setup Challenges

Reviewed on 15/10/2024

My overall experience with Employment Hero has been very positive. The platform is user-friendly...

My overall experience with Employment Hero has been very positive. The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management. I especially appreciate the self-service features, which empower employees to manage their own information and requests. The compliance tools are another plus, helping us stay on top of regulations. The only challenge we faced was the setup of our complex Enterprise Bargaining Agreement (EBA), which took a bit longer than anticipated. However, once it was properly configured, the system has performed smoothly and reliably. Overall, Employment Hero has streamlined our processes and saved us time.

Pros

What I liked most about Employment Hero is how it simplifies HR & Payroll processes while offering a user-friendly platform. It integrates everything from payroll to employee management in one place, which makes it easy to handle everyday tasks efficiently. The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests without having to go through HR every time. Additionally, the compliance tools give peace of mind, ensuring we stay up to date with legislation. Overall, it's a comprehensive system that streamlines workflows and saves time

Cons

The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took longer than expected. Due to the intricacies of our specific agreement, the setup process required more time and effort to ensure everything was accurate. However, once configured, the system has run smoothly. This would likely be less of an issue for businesses with simpler agreements.

Response from Employment Hero

Hi Jane, thanks for taking the time to share your positive feedback! We're thrilled to hear that Employment Hero has streamlined your HR and payroll processes and that you appreciate features like the self-service portal and compliance tools. We understand the initial setup of your Enterprise Bargaining Agreement took more time, but we’re glad that once configured, the system is running smoothly for you. We appreciate your support - it means a lot!

Many thanks,
Emma @ Employment Hero

Showing 5 reviews of 240 Read all reviews

Employment Hero FAQs

Below are some frequently asked questions for Employment Hero.

Q. What type of pricing plans does Employment Hero offer?

Employment Hero offers the following pricing plans:

Starting from: $19.00/month View Pricing Plans
Pricing model: Subscription
Free Trial: Available

Employment Hero offers 3 price plans: Lite: A$19 per employee/month Plus: A$29 per employee/month Unlimited: A$49 per employee/month Add learning bundle for an extra A$7 per employee/month, add learning plus for an extra A$16 per employee/month, add EAP for an extra A$7 per employee/month, add EAP premium for an extra A$9 per employee/month, add HR advisory for an extra A$13 per employee/month or add payroll partner for an extra A$12 per employee/month. Prices are in AUD.