OpenSimSim

Scheduling software for businesses with hourly employees

4.5 /5 (549 reviews) Write a Review!

OpenSimSim Overview

What is OpenSimSim?

OpenSimSim is a free employee scheduling solution for managers and employees within the restaurant, hospitality and retail industries. The platform was designed for businesses that have hourly workers with scheduling/rostering needs, and helps promote open and timely communication between workers and managers.

OpenSimSim enables users to create a weekly schedule in minutes using schedule templates. Staff availability and hours worked are displayed in one place, helping managers to avoid scheduling conflicts, or accidental overtime. The budget view allows users to keep labour costs in line with the organization's budget. Employees receive published schedules directly to their mobile devices in real time.

Users can manage schedules while on the go using the native OpenSimSim mobile apps for iOS and Android devices. Managers can effectively communicate with staff in real time through the message board and chat functionality. They may also delegate schedule maintenance to staff by enabling shift giveaways and swaps through the platform. Notifications inform users of when an action should be taken or a schedule needs to be modified by exception.

Employees are able to see which co-workers are scheduled to work, as well as use the message board and chat feature to communicate with each other. Staff is able to send shift swap invitations, update their own availability, and submit time-off requests to managers. The opportunities feature enables users to pick up extra shifts by applying for available openings. OpenSimSim also comes with with advanced features for managing multi-location businesses and franchises.

OpenSimSim Overview

Cost

Starting from
USD 15.99/month

Pricing options

Free Trial
Free
Subscription
Value for money

Basic: Free (up to 10 employees)
Starter: $15.99 mo / location
Premium: $39.99 mo / location
Enterprise: Contact us


OpenSimSim Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Spanish

Media

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OpenSimSim video OpenSimSim screenshot: Manager's Weekly Scheduler OpenSimSim screenshot: Manager's Daily Scheduler OpenSimSim screenshot: Free TimeClock tablet app (iOS & Android) OpenSimSim screenshot: Free mobile apps for workers and managers OpenSimSim screenshot: Real-time view of who's clocked in, upcoming shifts. OpenSimSim screenshot: Worker timeoff requests, approvals and availability management

OpenSimSim Reviews

OpenSimSim Reviews

Overall rating
4.5
/
5
Excellent
315

Very good
190

Average
36

Poor
5

Terrible
3

Value for Money
4.7
Features
4.2
Ease of Use
4.4
Customer Support
4.6
92% recommended this app
Janice D.

Free Scheduling Solution for Small Team

OpenSimSim has been an excellent scheduling tool for our small staff and team of Student Assistants. It has been very easy for administrators to add and remove users, edit and publish shifts, and add extra touches of personalization like user photos and different colors for positions. There are some functions which we use little or not at all (Timeoff Requests, Payroll, etc) but they do not hinder our use of the scheduling software.


Verified Reviewer

Easy and very useful scheduling tool

Overall every time I've made suggestions or talk to the staff at opensimsim they have been very helpful and quick to resolve any issues I may have.


Robert M.

Still Has Flaws

Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program. That being said there are still a few things about your app that annoy the crap out of me - like getting woke up at 3AM by notifications; AFTER I've already been scheduled when I have other apps (like GroupMe) that enable me to silence all notifications for one hour; two hours; six hours or twelve hours.


Sara W.

My OpenSimSim review

I am so happy with OpenSimSim. We use it very exclusively for scheduling and have reduced greatly the amount of confusion about scheduled shifts experienced by our staff. It is a great way to get a message out to the full staff, and has increased are accountability for publishing schedules.


Sarah R.

Review

Definitely spend less time scheduling than ever before, which is awesome!


Janice D.
Industry: Libraries
Company size: 13-50 Employees

Free Scheduling Solution for Small Team

Used Daily for 1-5 months
Reviewed on 30/05/2019
Review Source: Capterra

OpenSimSim has been an excellent scheduling tool for our small staff and team of Student Assistants. It has been very easy for administrators to add and remove users, edit and publish shifts, and add extra touches of personalization like user photos and different colors for positions. There are some functions which we use little or not at all (Timeoff Requests, Payroll, etc) but they do not hinder our use of the scheduling software.

Pros

OpenSimSim has an easy-to-use, simple, and aesthetically pleasing interface that works well on both desktop and mobile apps. Our employees picked it up easily to drop shifts, swap shifts, and message one another and supervisors whether at work or on the go. It's also been very easy for administrators to create schedule templates to quickly and effortlessly publish week after week.

Cons

There is still room for improvement in regards to tutorials for employees. A few of the functions in the tutorials are only covered from the employer's perspective and not the employee's perspective, which makes it more difficult to explain how to use the software to new employees in some regards.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Food & Beverages
Company size: 13-50 Employees

Easy and very useful scheduling tool

Used Daily for 2+ years
Reviewed on 18/02/2020
Review Source: Capterra

Overall every time I've made suggestions or talk to the staff at opensimsim they have been very helpful and quick to resolve any issues I may have.

Pros

It is very useful and easy to copy and paste schedules instead of having to individually do a schedule every week. And it reduces the amount of time it takes for me to have to do schedules for my team of 20 + employees

Cons

The messaging portion of the app would be more useful if it could be sorted by message. As of right now it is a little cumbersome with the messaging and trying to revert back and look up previous messages to my teams.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Robert M.
Industry: Entertainment
Company size: 10,001+ Employees

Still Has Flaws

Used Daily for 1-5 months
Reviewed on 15/02/2019
Review Source: Capterra

Overall it has been a good experience, I say that because my best friend is a software engineer and I know it takes time to work out the bugs in any application or program. That being said there are still a few things about your app that annoy the crap out of me - like getting woke up at 3AM by notifications; AFTER I've already been scheduled when I have other apps (like GroupMe) that enable me to silence all notifications for one hour; two hours; six hours or twelve hours.

Pros

I like the fact that you guys actually respond to negative reviews and take a proactive approach to fixing the bugs. Also like the fact that with this app I can take my pick of available shifts and get scheduled with one click instead of being on the phone for half an hour (Securitas at Universal Studios). That's half an hour of my life that I'm not going to get back and they're not paying me for that time, it's bad enough that they want to pay minimum wage to people with specialized skills (like operating X-ray machines) but then they expect me to waste half an hour of my life; every single day on the phone trying to get scheduled. Over a period of one week that adds up to three and a half hours of my life that they're not paying me for.

Cons

I didn't like the fact that I still get notifications for shifts that aren't even available any more. I'll see a long list of invitations, go through one by one - and not a single one of them is still available. It seems like once a shift has been filled it should fall off of my notifications so that I don't have to click through every single one of them just to find the ONE (if any at all) that are still available.

I also don't like the fact that after I've already accepted a shift for tomorrow I still keep getting invitation notifications for shifts that are on the same day as the one I just accepted and these notifications will just keeping coming and keep coming and keep coming and there's no way to shut off the notifications - even JUST for the day that I'm already scheduled. And I shouldn't even have to disable notifications; even for specific days - when the app should already know that I'm already scheduled and don't need to be scheduled again. Our bosses even keep telling us "if you're already scheduled then DO NOT accept the newer shift notifications that come in" because apparently there have been people that accepted one shift - then another one came in that was their preferred shift; they accepted that one two and then it creates a scheduling conflict which is neither good for the employee OR the employer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Sara W.
Industry: Nonprofit Organization Management
Company size: 13-50 Employees

My OpenSimSim review

Used Daily for 2+ years
Reviewed on 21/10/2019
Review Source: Capterra

I am so happy with OpenSimSim. We use it very exclusively for scheduling and have reduced greatly the amount of confusion about scheduled shifts experienced by our staff. It is a great way to get a message out to the full staff, and has increased are accountability for publishing schedules.

Pros

I really like how we can make frequent updates/changes to the staff. We are a job training program with shifts going to Managers, temporary interns, and volunteers. I like how convenient it is for users to interface with it. It’s very accessible.

Cons

I can’t really think of anything. I know sometimes the interface for messages for managers can get cluttered because they are inundated with staff individual and group messages. It might be nice if there was an easy way to sort or archive certain threads or easily click on a user and see all the messages associated with that person.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sarah R.
Industry: Food & Beverages
Company size: 2-10 Employees

Review

Used Daily for 1+ year
Reviewed on 16/08/2019
Review Source: Capterra

Definitely spend less time scheduling than ever before, which is awesome!

Pros

Ease of use, ease of setup, setup is organized and clear, love that it notifies my staff when I publish a schedule and is integrated with phone platforms/has an app.

Cons

I really really dislike that I have to manually edit “availability” for each new staff member, in order to force them to submit timeoff requests. I also don’t like that you can’t have an algorithm for time off requests- for example I require two weeks notice for time off requests, and I wish the app would allow me to enforce that, but it doesn’t...so instead I have employees submitting time off requests 5 days before which then makes me look like the mean guy when I have to decline a request. I wish open simsim would just allow me to have a setting that removes the ability to request time off if it’s less than 14 days from the requested time off date.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.7/10
Based on 549 user ratings
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OpenSimSim Pricing

OpenSimSim Pricing

Starting from
USD 15.99/month
Free Trial
Free
Subscription
Value for money

Basic: Free (up to 10 employees)
Starter: $15.99 mo / location
Premium: $39.99 mo / location
Enterprise: Contact us

Basic: Free (up to 10 employees)
Starter: $15.99 mo / location
Premium: $39.99 mo / location
Enterprise: Contact us

Value for Money
4.7/5
Based on 549 user ratings
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OpenSimSim Features

OpenSimSim Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.2/5
Based on 549 user ratings
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Categories

Additional information for OpenSimSim

Additional information for OpenSimSim

Key features of OpenSimSim

  • Automated shift scheduling
  • Chat functionality
  • Employee availability
  • Employee database
  • Hours worked
  • Message board
  • Mobile integration
  • Multi-location
  • Notifications
  • Real-time communication
  • Schedule maintenance
  • Shift opportunities
  • Shift swaps and shift giveaways
  • Swap invitations
  • Template scheduling
  • Time-off requests
  • Vacation & leave management
  • Weekly budgets and labour costs

Benefits

  • OpenSimSim provides intuitive, native mobile apps for Android and iOS devices that allow users to manage schedules from anywhere.

  • Advanced scheduling/rostering capabilities enable weekly schedules to be created in minutes and help avoid scheduling conflicts and accidental overtime.

  • In-app chat enables real-time worker-to-worker and manager-to-worker conversations that help keep everyone in the loop.

  • Co-workers are able to send shift swap invitations, as well as apply for shift opportunities to pick-up extra shifts.

  • OpenSimSim helps prevent accidental overtime and scheduling conflicts by displaying staff availability and hours worked in the same place.

  • OpenSimSim FAQs

    OpenSimSim FAQs

    Below are some frequently asked questions for OpenSimSim.

    Q. What type of pricing plans does OpenSimSim offer?

    OpenSimSim offers the following pricing plans:

    Starting from: USD 15.99/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Basic: Free (up to 10 employees) Starter: $15.99 mo / location Premium: $39.99 mo / location Enterprise: Contact us

    Q. What are the main features of OpenSimSim?

    OpenSimSim offers the following features:

    • Automated shift scheduling
    • Chat functionality
    • Employee availability
    • Employee database
    • Hours worked
    • Message board
    • Mobile integration
    • Multi-location
    • Notifications
    • Real-time communication
    • Schedule maintenance
    • Shift opportunities
    • Shift swaps and shift giveaways
    • Swap invitations
    • Template scheduling
    • Time-off requests
    • Vacation & leave management
    • Weekly budgets and labour costs

    Q. Who are the typical users of OpenSimSim?

    OpenSimSim has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does OpenSimSim support?

    OpenSimSim supports the following languages:

    English, Spanish

    Q. What type of pricing plans does OpenSimSim offer?

    OpenSimSim has the following pricing plans:

    Free, Subscription

    Q. Does OpenSimSim support mobile devices?

    OpenSimSim supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does OpenSimSim integrate with?

    We do not have any information about what integrations OpenSimSim has

    Q. What level of support does OpenSimSim offer?

    OpenSimSim offers the following support options:

    Online Support, Knowledge Base, FAQs, Forum, Video Tutorials