---
description: Learn more about Fieldpoint. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Fieldpoint Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Fieldpoint](/software/105769/fieldpoint)

# Fieldpoint

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> Fieldpoint Service Applications is a developer of field service software and project job costing applications.
> 
> Verdict: Rated **4.1/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Fieldpoint

Fieldpoint is an Enterprise-ready field service management solution solution offering cloud or on-premise deployment, responsively built to support consistent access across all devices.
Provides seamless integration with Microsoft Dynamics GP for managing spare parts inventory, purchasing, payroll, project tasks, billing and much more.
Core management features span scheduling/dispatch, escalation notifications, preventative maintenance, service contracts, and subcontractor management.
Planning and scheduling resources include a drag-and-drop calendar console for quickly dispatching calls to field technicians based on availability, severity, skills, and territorial jurisdiction.
Fieldpoint Mobile apps for iOS and Android allow remote device access to work orders and service calls, project tasks, an integrated scheduling calendar, plus new appointment alerts.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 16 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: KickServ

## Commercial Context

- **Starting Price**: USD 75.00
- **Pricing Details**: Contact for demo requests and full pricing information
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Availability Management
- Billing & Invoicing
- CRM
- Calendar Management
- Client Portal
- Collaboration Tools
- Configurable Workflow
- Contact Database
- Contract/License Management
- Customer Database
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Dashboard

## Integrations (9 total)

- Avalara
- CMiC
- Dynamics 365 Business Central
- NetSuite
- PaySimple
- QuickBooks Desktop
- QuickBooks Online
- Salesforce Sales Cloud
- WorkMarket

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.com.au/directory/255/field-service-management/software)
- [Field Activity Management Software](https://www.getapp.com.au/directory/655/field-activity-management/software)
- [HVAC Software](https://www.getapp.com.au/directory/657/hvac/software)
- [Job Costing Software](https://www.getapp.com.au/directory/1243/job-costing/software)
- [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software)

## Alternatives

1. [ServiceTitan](https://www.getapp.com.au/software/104311/servicetitan) — 4.3/5 (325 reviews)
2. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [mHelpDesk](https://www.getapp.com.au/software/91179/mhelpdesk-field-service-software) — 4.3/5 (823 reviews)
4. [FieldAware](https://www.getapp.com.au/software/91412/fieldaware) — 3.4/5 (66 reviews)
5. [Commusoft](https://www.getapp.com.au/software/106265/commusoft) — 4.7/5 (209 reviews)

## Reviews

### "New Database" — 5.0/5

> **Vinci** | *13 July 2022* | Public Safety | Recommendation rating: 9.0/10
> 
> **Pros**: We implemented Fieldpoint March 2020. The experience was difficult due to the pandemic and staff. We selected a couple of modules and made changes as we progressed through the training and setup.

Overall, the product is great. Dashboard is easy to navigate, invoices/work orders/purchase orders are very helpful. We've adapted to the system very well. 

We're not utililizing the program to it's fullest potential and hope to complete the other modules soon.

We're hoping to set up timesheets, progress billing and contracts soon. These modules will provide more efficiencies for our company.
> 
> **Cons**: The mobilie application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
> 
> The staff are grat, they respond to all questions promptly. Our implemenation person \[SENSITIVE CONTENT\]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system.

-----

### "Fieldpoint Review" — 4.0/5

> **Nigel** | *6 July 2022* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: Strong customer support, without the support of Fieldpoint staff like \[SENSITIVE CONTENT\]
 and \[SENSITIVE CONTENT\] my company would have discontinued use of Fieldpoint
> 
> **Cons**: I have had several issues arise due to Fieldpoint not doing proper data validation, FP allows users to put characters into fields that should not be allowed then error out when attempting to retrieve info.
> 
> Good because of customer service, otherwise very poor

-----

### "A good start, but let down by integration" — 3.0/5

> **Tn** | *6 July 2022* | Farming | Recommendation rating: 3.0/10
> 
> **Pros**: Web-based
Mobile app
Offline accessible
> 
> **Cons**: Integration to dynamics GP was poor
Manual syncing
Inventory on mobile was not great
Separating technician time for call time was difficult
> 
> It served our needs but ultimately we had to replace FP with a more integrated solution.

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### "A must \!" — 5.0/5

> **Jan** | *18 July 2022* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Pros**: The best support team share idea that fits your business problem to come up the best solution.
> 
> **Cons**: Not satisfied with the validation they need to work on this.

-----

### "FieldPoint Review" — 5.0/5

> **Jorge** | *5 August 2022* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: What I like the most about this software is how easy it is to track jobs using the work order system. Field point makes it easy to track labor and material on work orders. The resource calendar is also a very useful tool when used, to schedule appointments for the techs throughout the week. The invoice preview feature was very useful in also tracking the progress of a job.
> 
> **Cons**: For me personally I found it to be a little frustrating at the beginning to get used to the program and fully implement it. In certain situations, the software can also be somewhat restrictive, especially when mistakes are made and need to be corrected. I found data entry in the software to be tedious at times.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/105769/fieldpoint)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/fieldpoint/> |
| en-AE | <https://www.getapp.ae/software/105769/fieldpoint> |
| en-AU | <https://www.getapp.com.au/software/105769/fieldpoint> |
| en-CA | <https://www.getapp.ca/software/105769/fieldpoint> |
| en-GB | <https://www.getapp.co.uk/software/105769/fieldpoint> |
| en-IE | <https://www.getapp.ie/software/105769/fieldpoint> |
| en-NZ | <https://www.getapp.co.nz/software/105769/fieldpoint> |
| en-SG | <https://www.getapp.sg/software/105769/fieldpoint> |
| en-ZA | <https://www.getapp.za.com/software/105769/fieldpoint> |
| fr | <https://www.getapp.fr/software/105769/fieldpoint> |
| fr-BE | <https://fr.getapp.be/software/105769/fieldpoint> |
| fr-CA | <https://fr.getapp.ca/software/105769/fieldpoint> |

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