Unily Overview

What is Unily?

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Across the enterprise, wherever people are and whatever they do, we connect and unite them, their productivity applications and the knowledge they need and want, together in a central, meaningful, digital experience.

Unily Overview

Cost

Starting from
USD 4,995.00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.


Unily Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Screenshots

Unily screenshot:
Unily screenshot: Unily screenshot: Unily screenshot: Unily screenshot: Unily screenshot: Unily screenshot:

Unily Reviews

Unily Reviews

Overall rating
4.3
/
5
Excellent
6

Very good
2

Average
0

Poor
0

Terrible
1

Value for Money
4
Features
3.7
Ease of Use
4.2
Customer Support
4.3
89% recommended this app
Janine W.

It is easy to adopt Unily as an enabling technology to facilitate enterprise knowledge...

Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management.


Adrian G.

Be informed. Get connected. Get the job done. Unily helps our organization to enter the...


Tara C.

Extremely Disappointed

I have launched websites before and never worked with a CMS this glitchy. We frequently experience issues with basic functionality. Although we have a designated support team of a project manager and tech specialist, the help we receive for these problems is inconsistent. Sometimes they are able to get back to us right away, and other times there's radio silence and we have to follow up. Over the past 8 weeks we have submitted over a dozen "support tickets" because of the simple technical issues that keep popping up. We are extremely disappointed. The online reviews of Unily are stellar but our experience has been a nightmare. I would definitely not recommend this product and I wish we could go back and select another option, but now we've done so much work on this that there's no way we can start over.


Natalie H.

Engaging, intuitive, flexible


Tereza U.

Good product that is being continuously improved.

- Improved collaboration and connection of our employees across the world
- Improved knowledge sharing
- Engaging platform


Janine W.
Industry: Oil & Energy
Company size: 1,001-5,000 Employees

It is easy to adopt Unily as an enabling technology to facilitate enterprise knowledge management

Used Daily for 6-12 months
Reviewed on 11/10/2017
Review Source: Capterra

Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management.

Pros

Flexibility of functionality to build sites and integrate with SharePoint to support communities of practice. Supports expertise location through the people directory, profiles and Insights feature. It looks great and can be branded. So easy to use through drag and drop widgets and an intuitive CMS. Straightforward to administrate via permission control. The user experience is seamless; navigate through metadata, dedicated areas for different features such as links, news, documents, social channels, and search is powerful. User support is fantastic, Brightstarr support their customers every step of the way. Overall, my aim was to implement a technology that would be a mechanism to support knowledge sharing, collaboration, communication and ultimately be the foundation of our digital workplace through integration with Office 365. Unily does all of that!

Cons

I rely heavily on metadata to drive the search, navigation and tagging in Unily. Unily metadata is driven from the SharePoint term store, which is excellent because I only need to manage one term store and it synchronises overnight to Unily. It would be good if the synchronisation was more frequent; instead we just plan for the overnight synchronisation. The Unily metadata feature is superb however at times, it has been tricky to get the balance right when building the term store to suit both the Unily and SharePoint environments. Don't get me wrong, it is not a problem - thanks to support from Brightstarr, I have now set it up correctly for both systems. The metadata aspect just needed extra attention during set up and I had to adjust my thinking a little in terms of how I set up my SharePoint term store. If metadata is not your thing, rely on the experts at Brightstarr!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Adrian G.
Industry: Building Materials

Be informed. Get connected. Get the job done. Unily helps our organization to enter the digital era.

Used Daily for 2+ years
Reviewed on 24/10/2017
Review Source: Capterra

Pros

State-of-the-art Intranet Solution that helps to broadcast communication content, allows collaboration within teams & communities and is the launchpad to other processes & applications of our company. It integrates seamlessly into our strategic IT landscape and allows us to feel the fresh breeze of digitalization everyday.

Cons

It changes the "old-days" approach to software projects. With the Unily Evergreen Roadmap we now face the fact that you want to be automatically in the move to strieve for the next big thing to enter your organization. Not really a "con", but an organizational challenge.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tara C.
Industry: Biotechnology
Company size: 51-200 Employees

Extremely Disappointed

Used Weekly for 1-5 months
Reviewed on 13/08/2019
Review Source: Capterra

I have launched websites before and never worked with a CMS this glitchy. We frequently experience issues with basic functionality. Although we have a designated support team of a project manager and tech specialist, the help we receive for these problems is inconsistent. Sometimes they are able to get back to us right away, and other times there's radio silence and we have to follow up. Over the past 8 weeks we have submitted over a dozen "support tickets" because of the simple technical issues that keep popping up. We are extremely disappointed. The online reviews of Unily are stellar but our experience has been a nightmare. I would definitely not recommend this product and I wish we could go back and select another option, but now we've done so much work on this that there's no way we can start over.

Pros

We liked that the software was (supposedly) customizable to our needs and synced with Sharepoint. We also liked that the company provided personalized tech support.

Cons

-The CMS is extremely glitchy, unreliable, and prone to "bugs"
-The Sharepoint/Unily software syncing was extremely difficult
-We had to figure out many of these glitches ourselves, with very light support from Unily
-The dozens of technical issues resulted in our delaying launch of our website by two extra months

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Natalie H.

Engaging, intuitive, flexible

Used Daily for 1-5 months
Reviewed on 28/12/2017
Review Source: Capterra

Pros

Ability to reflect our brand perfectly I didn't think we could create such an impactful intranet that easily!
It's so easy to use, both from a content management point of view and the front end user; a really intuitive platform.
There's a multitude of easy to use (and move) widgets to create really engaging pages.
The apps & tools area ensures that employees go to the intranet first to find their other applications.
Powerful search functionality.
You can buy the off the shelf product, but the BrightStarr team are able to develop custom items for you as well.

Cons

Metadata - the platform relies on this for drop down lists and tagging content, so I spent days creating lists. The BrightStarr team were very helpful in trying to make this less painful and ran a custom piece of work to bulk upload my initial lists. But after that any changes need to be done manually. These don't automatically sort alphabetically so this has to be done manually, which is time consuming. You must commit time to this during development, it's crucial.
You can't search for images in the CMS even though it looks like you can I'm sure this is being worked on as it's such an important functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Tereza U.
Industry: Oil & Energy
Company size: 10,001+ Employees

Good product that is being continuously improved.

Used Daily for 2+ years
Reviewed on 10/10/2017
Review Source: Capterra

- Improved collaboration and connection of our employees across the world
- Improved knowledge sharing
- Engaging platform

Pros

Ease of use, straightforward navigation, customisation, personalisation and incorporation of Yammer groups.

Cons

CMS needs to become more user friendly, in particular uploading/adjusting images and search for individual images, as well as options to structure a news item with bullet points, images, etc. to make them look more engaging.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9/10
Based on 9 user ratings
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Unily Pricing

Unily Pricing

Starting from
USD 4,995.00/month
Free Trial
Subscription
Value for money

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.

Value for Money
4/5
Based on 9 user ratings
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Unily Features

Unily Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
3.7/5
Based on 9 user ratings
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Categories

Additional information for Unily

Additional information for Unily

Key features of Unily

  • 1:1 translation
  • Activity monitoring
  • Analytics
  • Apps and Tools Directory
  • Automatic notifications
  • Broadcast Center (Newsletter and Notifications)
  • Chat functionality
  • Collaboration Sites
  • Collaborative workspace
  • Communication management
  • Communications Hub
  • Contact database
  • Content library
  • Custom forms
  • Customer Success Program
  • Document Center
  • Document management
  • Document tagging
  • Enterprise Social Networking
  • Evergreen Roadmap
  • Forms management
  • Gamification
  • Group calendars
  • Microsoft Office integration
  • Microsoft SharePoint
  • Mobile alerts
  • Mobile integration
  • Multi-lingual
  • Office 365 Integration
  • Office directory
  • People and Groups Directory
  • People profiles
  • Personalized Homepage
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Refining search
  • Reporting & statistics
  • Social media intgration
  • Summary reports
  • Surveys & feedback
  • Synchronous editing
  • Targeting and Personalization
  • Task management
  • Technical Support
  • Tribes and Unily Sites
  • Version control

Benefits

- Gives every employee a face with rich employee profiles, integrated with Azure Active Directory
- Drives engagement with enterprise social networking across desktop and mobile devices
- Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu
- Empowers employees across the business to manage the intranet, with an easy to use content management system
- Flexible platform which allows for simple creation and management of pages, built through a simple page, grid and widget system
- Comprehensive customer success services and online success portal to drive on-going value and engagement

Unily FAQs

Unily FAQs

Below are some frequently asked questions for Unily.

Q. What type of pricing plans does Unily offer?

Unily offers the following pricing plans:

Starting from: USD 4,995.00/month

Pricing model: Subscription

Free Trial: Available

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.

Q. What are the main features of Unily?

Unily offers the following features:

  • 1:1 translation
  • Activity monitoring
  • Analytics
  • Apps and Tools Directory
  • Automatic notifications
  • Broadcast Center (Newsletter and Notifications)
  • Chat functionality
  • Collaboration Sites
  • Collaborative workspace
  • Communication management
  • Communications Hub
  • Contact database
  • Content library
  • Custom forms
  • Customer Success Program
  • Document Center
  • Document management
  • Document tagging
  • Enterprise Social Networking
  • Evergreen Roadmap
  • Forms management
  • Gamification
  • Group calendars
  • Microsoft Office integration
  • Microsoft SharePoint
  • Mobile alerts
  • Mobile integration
  • Multi-lingual
  • Office 365 Integration
  • Office directory
  • People and Groups Directory
  • People profiles
  • Personalized Homepage
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Refining search
  • Reporting & statistics
  • Social media intgration
  • Summary reports
  • Surveys & feedback
  • Synchronous editing
  • Targeting and Personalization
  • Task management
  • Technical Support
  • Tribes and Unily Sites
  • Version control

Q. Who are the typical users of Unily?

Unily has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Unily support?

Unily supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai

Q. What type of pricing plans does Unily offer?

Unily has the following pricing plans:

Subscription

Q. Does Unily support mobile devices?

Unily supports the following devices:

iPhone, iPad

Q. What other apps does Unily integrate with?

Unily integrates with the following applications:

DocuSign, Dropbox Business, Expensify, Hootsuite, Microsoft Azure, SAP Concur, ServiceNow, SuccessFactors, Yammer, Zendesk

Q. What level of support does Unily offer?

Unily offers the following support options:

FAQs, Online Support, Phone Support, Knowledge Base, Video Tutorials