Microsoft Teams

Chat-based workspace in Office 365

4.4 /5 (3587 reviews) Write a Review!

Microsoft Teams Overview

What is Microsoft Teams?

Microsoft Teams is a chat-based workspace within Office 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Microsoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.

Microsoft Teams Overview

Cost

Starting from
USD 5.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment.

Microsoft Teams Plan: Free (no commitment)
Office 365 Business Essentials Plan: $5.00/user/month
Office 365 Business Premium Plan: $12.50/user/month
Office 365 E3 Plan: $20.00/user/month


Microsoft Teams Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 14 others, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Media

Conversations can be carried out to collaborate, with message flagging, replies, and @mentions
Users can collaborate and comment on files
The planner allows users to manage and track tasks
Files can be shared, stored, and managed
Contacts can be managed, and contact availability is indicated
A range of apps can be integrated with Microsoft Teams
Video meetings can be held through Teams
Microsoft Teams screenshot: Conversations can be carried out to collaborate, with message flagging, replies, and @mentions Microsoft Teams screenshot: Users can collaborate and comment on files Microsoft Teams screenshot: The planner allows users to manage and track tasks Microsoft Teams screenshot: Files can be shared, stored, and managed Microsoft Teams screenshot: Contacts can be managed, and contact availability is indicated Microsoft Teams screenshot: A range of apps can be integrated with Microsoft Teams Microsoft Teams screenshot: Video meetings can be held through Teams

Microsoft Teams Reviews

Microsoft Teams Reviews

Overall rating
4.4
/
5
Excellent
1919

Very good
1285

Average
312

Poor
53

Terrible
18

Value for Money
4.4
Features
4.3
Ease of Use
4.2
Customer Support
4.2
89% recommended this app
André L.

Gathering people together

I have been using, configuring and deploying Microsoft Teams on the last two years, it is a very solid tool not only for communication, also for collaboration. With this pandemic situation, my company is working totally online, and Teams has been a awesome tool to provide Apps, meetings, dashboards, presentations, and the live event features are very impressive, if you go deeply on it, you have almost a television channel operating on your computer.


Verified Reviewer

Microsoft Teams

I am satisfied with Microsoft Teams, as it provides nice way to chat with my colleagues and we are able to create additional channels via which we can check some information with another Team from our Organization, which can speed up our torubleshooting.


Manoj K.

All-in-one featured app for video conferencing, meeting and other business purpose

Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it.

Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature.

Thank You Microsoft !!!


Pierre louis F.

Great collaboration tools

I use Microsoft Teams as principal collaboration tools for video calls, screen sharing and the apps is great. For example you can invite someone with any emails addresses in an online meeting even though the app isn’t install on his/her phone or computer ...it is easy to use in a web browser.


Andrea L.

Skype and Sharepoint are combined in one tool

I have had a good experience, from the moment I use it for the first time until now it has been adding new functionalities making the experience much better by integrating everything necessary. I find it to be powerful and quite good software although it can be confusing at times because there is not much opportunity to "customize" the experience within it. It lends itself to work meetings, as well as for other moments of relaxation (backgrounds can be a lot of fun), I really like that it can block incoming video to conserve bandwidth a little better and also blur the background and focus only to the person speaking when the camera is activated.


André L.
Industry: Chemicals
Company size: 201-500 Employees

Gathering people together

Used Daily for 2+ years
Reviewed on 23/06/2020
Review Source: Capterra

I have been using, configuring and deploying Microsoft Teams on the last two years, it is a very solid tool not only for communication, also for collaboration. With this pandemic situation, my company is working totally online, and Teams has been a awesome tool to provide Apps, meetings, dashboards, presentations, and the live event features are very impressive, if you go deeply on it, you have almost a television channel operating on your computer.

Pros

The integration with Sharepoint and Office 365 tools is really awesome, works very well, and also you can create and built-in Apps from Power Plataform inside your Teams's Group, and do not forget that you have all the Office 365 Apps to integrate within your groups (the number of the Apps will vary depending on your signature).

Cons

I believe that the price is not so good to medium/small companies, that probably will use a less professional tool, or a freeware with limitations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Telecommunications
Company size: 10,000+ Employees

Microsoft Teams

Used Daily for 1+ year
Reviewed on 04/12/2020
Review Source: Capterra

I am satisfied with Microsoft Teams, as it provides nice way to chat with my colleagues and we are able to create additional channels via which we can check some information with another Team from our Organization, which can speed up our torubleshooting.

Pros

Microsoft Teams is great for one Team to stay in touch for instance or to conduct daily tasks via this Software. I use it daily to check on the possible next steps for some tickets, to help someone or to ask someone for help when I am not sure on the proper next steps. I also had meetings via it and also some trainings, for which I had option to download the videos, which is very good option. Also during those trainings, which were done via Meeting option, we were able to share our screens and compare our findings, which another great function of Teams.

Cons

Sometimes all of my Teammates appear as offline, even though we hear seconds ago and my internet was working normally ( for which I am extremely sure, because I have one Software which is extremely sensitive to the quality of the network on which it is being used and it didn't go down when Teams did ). Also, sometimes I am unable to share screenshots with my colleagues, as my pictures get corrupted during the upload.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Manoj K.
Industry: Information Technology & Services
Company size: 10,000+ Employees

All-in-one featured app for video conferencing, meeting and other business purpose

Used Daily for 6-12 months
Reviewed on 06/06/2020
Review Source: Capterra

Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it.

Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature.

Thank You Microsoft !!!

Pros

1. The most intelligent feature is the link between it's similar platform application i.e. Microsoft Edge, Internet Explorer & Microsoft Outlook etc.
2. Compatible to use in any browser, desktop application and mobile (iOS & Android) app.
3. Sync is constant between Microsoft Outlook Calendar and Microsoft Teams Desktop app Calendar.
4. Easy to join meeting through the received link "easily re-direct from browser to installed app" or Join option available under the desktop app.
5. Organization previously used Microsoft Lync and Skype for Business which is with very less feature and after this application integrated then user easily migrated to it in very less amount of time.
6. In-built whiteboard feature is plus-point for using this app over other video conferencing app.
7. Even very impactful in low bandwidth internet connection.
8. During meeting presenter have full control over the meeting attenders which is too good feature.
9. Very easy and user friendly graphical user interface available in app to create or schedule new meeting or Live etc.
10. Raise your Hand feature is good recent integration for the app, if any Quiz contest or seminar conducted in the app then it's very helpful for presenter.

Cons

1. Must work upon the monthly patch / update of the app, due to this every month it required update.
2. If someone joined the meeting as a Guest then there is no any information available / appear in meeting.
3. Meeting Attendance "Analytics & Reports" must be enable for meeting presenter / owner.
4. Raise your hand feature must come up with little sound notification with serial number who clicked first.
5. During remote session most of the feature (specially pop-up option) get out control, which cause issue to solve user issue accordingly.
6. Must add feature to permanently disable web cam for the user profile for privacy.
7. Must remove the option to sync OneDrive to share any attachment with the colleagues.
8. Must add the feature in app to view the monthly calendar in single window like Microsoft Outlook.
9. Add-ins issue is common with most the client , sometimes it's missing in Outlook app.
10. Also enable an option to save recorded meeting in local drive instead of cloud.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Pierre louis F.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Great collaboration tools

Used Daily for 2+ years
Reviewed on 29/10/2020
Review Source: Capterra

I use Microsoft Teams as principal collaboration tools for video calls, screen sharing and the apps is great. For example you can invite someone with any emails addresses in an online meeting even though the app isn’t install on his/her phone or computer ...it is easy to use in a web browser.

Pros

Microsoft Teams is a great tools, it is one of the app in the Microsoft 366 package (former office 365 ), you can use it for conferences call, sharing documents, creat group,...Microsoft announced Teams will replace Skype fo business summer 2021.

Cons

They could offer options to subscribe to Microsoft Teams as a stand alone app also, instead to pay for the whole Office 365 package.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Andrea L.
Industry: Telecommunications
Company size: 5,001-10,000 Employees

Skype and Sharepoint are combined in one tool

Used Daily for 6-12 months
Reviewed on 17/09/2020
Review Source: Capterra

I have had a good experience, from the moment I use it for the first time until now it has been adding new functionalities making the experience much better by integrating everything necessary. I find it to be powerful and quite good software although it can be confusing at times because there is not much opportunity to "customize" the experience within it. It lends itself to work meetings, as well as for other moments of relaxation (backgrounds can be a lot of fun), I really like that it can block incoming video to conserve bandwidth a little better and also blur the background and focus only to the person speaking when the camera is activated.

Pros

I think it really is a Skype for Business that has been taken to a new level. I am really surprised by the integration it has with other tools, whether or not they are from Microsoft, like Jira, Trello, among others. In addition to the very good integration that it has with MS Office and that allows such naturalness. In addition, the channels where you can customize the tabs according to the content that is shared with the specific team is magnificent, having tabs with a Power BI dashboard for the specific team is wonderful and without having to leave the application.

Cons

Although I feel like a lot of Skype features were rescued, I miss a few others. The meeting notes cannot be taken directly to Onenote as it could be done with Skype, I miss the surveys that could be done during the meeting, as far as I can remember now. It happens to me with the "team sites" that sometimes I want to make them specific to an existing sharepoint and associate it with a particular team, but the team site is generated in parallel. The last thing that bothers me a bit, is in viewer mode I feel that the projections look very small and even when placing the full screen mode the presentations do not cover the entire screen of my computer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.3/10
Based on 3,587 user ratings
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Microsoft Teams Pricing

Microsoft Teams Pricing

Starting from
USD 5.00/month
Free Trial
Free
Subscription
Value for money

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment.

Microsoft Teams Plan: Free (no commitment)
Office 365 Business Essentials Plan: $5.00/user/month
Office 365 Business Premium Plan: $12.50/user/month
Office 365 E3 Plan: $20.00/user/month

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment.

Microsoft Teams Plan: Free (no commitment)
Office 365 Business Essentials Plan: $5.00/user/month
Office 365 Business Premium Plan: $12.50/user/month
Office 365 E3 Plan: $20.00/user/month

Value for Money
4.4/5
Based on 3,587 user ratings
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Microsoft Teams Features

Microsoft Teams Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4.3/5
Based on 3,587 user ratings
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Categories

Additional information for Microsoft Teams

Additional information for Microsoft Teams

Key features of Microsoft Teams

  • @mentions
  • Assistant bots
  • Chat/instant messaging
  • Contact search by name or email address
  • Conversation search
  • Customizable alerts
  • Customizable for each team
  • Email-style threaded conversations
  • In-line animated GIFs
  • Multi-factor authentication
  • Open API
  • Real-time chat history across devices
  • Skype integration
  • Tabs for frequently used documents
  • Team chats & private discussions
  • Third-party integrations
  • Third-party notifications & updates
  • Voice & video conferencing

Benefits

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.

  • Microsoft Teams FAQs

    Microsoft Teams FAQs

    Below are some frequently asked questions for Microsoft Teams.

    Q. What type of pricing plans does Microsoft Teams offer?

    Microsoft Teams offers the following pricing plans:

    Starting from: USD 5.00/month

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment. Microsoft Teams Plan: Free (no commitment) Office 365 Business Essentials Plan: $5.00/user/month Office 365 Business Premium Plan: $12.50/user/month Office 365 E3 Plan: $20.00/user/month

    Q. What are the main features of Microsoft Teams?

    Microsoft Teams offers the following features:

    • @mentions
    • Assistant bots
    • Chat/instant messaging
    • Contact search by name or email address
    • Conversation search
    • Customizable alerts
    • Customizable for each team
    • Email-style threaded conversations
    • In-line animated GIFs
    • Multi-factor authentication
    • Open API
    • Real-time chat history across devices
    • Skype integration
    • Tabs for frequently used documents
    • Team chats & private discussions
    • Third-party integrations
    • Third-party notifications & updates
    • Voice & video conferencing

    Q. Who are the typical users of Microsoft Teams?

    Microsoft Teams has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Microsoft Teams support?

    Microsoft Teams supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does Microsoft Teams offer?

    Microsoft Teams has the following pricing plans:

    Free, Subscription

    Q. Does Microsoft Teams support mobile devices?

    Microsoft Teams supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Microsoft Teams integrate with?

    Microsoft Teams integrates with the following applications:

    Azendoo, Intercom, MailClark, Microsoft 365, Orcanos ALM 2.0, Statsbot, SurveyMonkey, Synapse, Wrike, Zoom

    Q. What level of support does Microsoft Teams offer?

    Microsoft Teams offers the following support options:

    Online Support, Forum, Knowledge Base, FAQs