Microsoft Teams

Chat-based workspace in Office 365

4.4 /5 (2794 reviews) Write a Review!

Microsoft Teams Overview

What is Microsoft Teams?

Microsoft Teams is a chat-based workspace within Office 365, which enables users to view and collaborate on documents directly within the application, participate in voice and video conference calls, view full conversation histories and email-style conversation threads, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Microsoft Teams can be customized to suit each individual team, with users able to create tabs for frequently accessed documents or regularly-used cloud services. Integrations with Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Microsoft Teams, allowing users to access and collaborate on a range of files. Skype for Business integration facilitates video and voice conference calls between users, connectors can be used to pull in notifications and updates from a range of third party services including GitHub and Twitter, and the Microsoft Bot Framework is also supported, bringing intelligent bots into the team environment.

Microsoft Teams Overview

Cost

Starting from
USD 5.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment.

Microsoft Teams Plan: Free (no commitment)
Office 365 Business Essentials Plan: $5.00/user/month
Office 365 Business Premium Plan: $12.50/user/month
Office 365 E3 Plan: $20.00/user/month


Microsoft Teams Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 14 others, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Media

Conversations can be carried out to collaborate, with message flagging, replies, and @mentions
Users can collaborate and comment on files
The planner allows users to manage and track tasks
Files can be shared, stored, and managed
Contacts can be managed, and contact availability is indicated
A range of apps can be integrated with Microsoft Teams
Video meetings can be held through Teams
Microsoft Teams screenshot: Conversations can be carried out to collaborate, with message flagging, replies, and @mentions Microsoft Teams screenshot: Users can collaborate and comment on files Microsoft Teams screenshot: The planner allows users to manage and track tasks Microsoft Teams screenshot: Files can be shared, stored, and managed Microsoft Teams screenshot: Contacts can be managed, and contact availability is indicated Microsoft Teams screenshot: A range of apps can be integrated with Microsoft Teams Microsoft Teams screenshot: Video meetings can be held through Teams

Microsoft Teams Reviews

Microsoft Teams Reviews

Overall rating
4.4
/
5
Excellent
1467

Very good
1020

Average
252

Poor
43

Terrible
12

Value for Money
4.4
Features
4.3
Ease of Use
4.2
Customer Support
4.2
89% recommended this app
André L.

Gathering people together

I have been using, configuring and deploying Microsoft Teams on the last two years, it is a very solid tool not only for communication, also for collaboration. With this pandemic situation, my company is working totally online, and Teams has been a awesome tool to provide Apps, meetings, dashboards, presentations, and the live event features are very impressive, if you go deeply on it, you have almost a television channel operating on your computer.


Ishanka M.

Better communication platform for a company which use Office 365

In my opinion, I much prefer Skype to Microsoft Teams because of the ease of chatting and the use of uploading and viewing files is so much easier. OneDrive can be used instead to upload files and it can then be shared and that is much easier for me. Microsoft Teams is new, and for now, it seems complicated to me because of the structure of the chat and file structure. When the OneDrive synchronizing stoped on my MacBook, I had a very bad time with it.


Scott D.

Bring the Team Together

Teams has allowed the compant to work remote and still come together through video conferences and webinars. Also file sharing through Teams has reduced the need for google docs and other additional spreadsheets.


Manoj K.

All-in-one featured app for video conferencing, meeting and other business purpose

Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it.

Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature.

Thank You Microsoft !!!


Scott P.

Best product for collaboration

This is my favorite application and it is an amazing tool. I highly recommend it.


André L.
Industry: Chemicals
Company size: 201-500 Employees

Gathering people together

Used Daily for 2+ years
Reviewed on 23/06/2020
Review Source: Capterra

I have been using, configuring and deploying Microsoft Teams on the last two years, it is a very solid tool not only for communication, also for collaboration. With this pandemic situation, my company is working totally online, and Teams has been a awesome tool to provide Apps, meetings, dashboards, presentations, and the live event features are very impressive, if you go deeply on it, you have almost a television channel operating on your computer.

Pros

The integration with Sharepoint and Office 365 tools is really awesome, works very well, and also you can create and built-in Apps from Power Plataform inside your Teams's Group, and do not forget that you have all the Office 365 Apps to integrate within your groups (the number of the Apps will vary depending on your signature).

Cons

I believe that the price is not so good to medium/small companies, that probably will use a less professional tool, or a freeware with limitations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Ishanka M.
Industry: Computer Software
Company size: 201-500 Employees

Better communication platform for a company which use Office 365

Used Daily for 6-12 months
Reviewed on 14/10/2019
Review Source: Capterra

In my opinion, I much prefer Skype to Microsoft Teams because of the ease of chatting and the use of uploading and viewing files is so much easier. OneDrive can be used instead to upload files and it can then be shared and that is much easier for me. Microsoft Teams is new, and for now, it seems complicated to me because of the structure of the chat and file structure. When the OneDrive synchronizing stoped on my MacBook, I had a very bad time with it.

Pros

Microsoft Teams is a very good easy to use a duplicate and changed version of Skype. Microsoft Teams can be used to do a number of different things that Skype cannot do.

Microsoft Teams on the good side can do a number of different things from starting a conversation to set reminders for groups or teams. Microsoft Teams can share files with anyone in your team with ease, and it does get deeper than that. Teams also do more than the usual chat software, like personalizing the software so it can fit your experience. If you have a full Office 365 package you will experience full Office 365 including tools such as Planner, Word, Powerpoint, Excel, Power BI. Teams has both Android and iOS apps that you can use to communicate with your colleagues with your smartphone.

Cons

But then again, Teams can get confusing. Uploading a file can be easy, but then again file structure can be complicated and can frustrate users (it frustrated me). Microsoft tries and makes it easy to use by separating the main features into categories like Chat, Teams, and Files to separate apps on the sidebar. This again over-confuses users (like it did to me) as everyone prefers it to be in one app like it was on Skype. It has compatibility issues, I have installed and used Teams in my MacBook but OneDrive synchronizing has stoped I have no idea on this issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Scott D.
Industry: Environmental Services
Company size: 51-200 Employees

Bring the Team Together

Used Daily for 1+ year
Reviewed on 10/09/2020
Review Source: Capterra

Teams has allowed the compant to work remote and still come together through video conferences and webinars. Also file sharing through Teams has reduced the need for google docs and other additional spreadsheets.

Pros

Microsoft Teams allows you to set up on your computer and phone. It works on a variety of platforms. It makes it easy to chat with remote team members and share files. Also, you can do video conferences on the go. Similar to Facetime for IOS but a lot more functionality.

Cons

The issue may be fixed now, but Teams was having a hard time allowing outside parcipants who did not have a Teams account. We needed to bring in clients and it seemed to hang up frequently.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Manoj K.
Industry: Information Technology & Services
Company size: 10,000+ Employees

All-in-one featured app for video conferencing, meeting and other business purpose

Used Daily for 6-12 months
Reviewed on 06/06/2020
Review Source: Capterra

Every applications having it's Pros and Cons, but personally I love this app due to it's ease of access and fabulous graphical user interface. I already shared it's Pros and Cons above, I personally recommends you people who reading this post, it's value for money app and you won't get down after experiencing it.

Cons are exceptional, you still use it's most of the feature without that also. Once you get hand on it you experience it's ease and enhance feature.

Thank You Microsoft !!!

Pros

1. The most intelligent feature is the link between it's similar platform application i.e. Microsoft Edge, Internet Explorer & Microsoft Outlook etc.
2. Compatible to use in any browser, desktop application and mobile (iOS & Android) app.
3. Sync is constant between Microsoft Outlook Calendar and Microsoft Teams Desktop app Calendar.
4. Easy to join meeting through the received link "easily re-direct from browser to installed app" or Join option available under the desktop app.
5. Organization previously used Microsoft Lync and Skype for Business which is with very less feature and after this application integrated then user easily migrated to it in very less amount of time.
6. In-built whiteboard feature is plus-point for using this app over other video conferencing app.
7. Even very impactful in low bandwidth internet connection.
8. During meeting presenter have full control over the meeting attenders which is too good feature.
9. Very easy and user friendly graphical user interface available in app to create or schedule new meeting or Live etc.
10. Raise your Hand feature is good recent integration for the app, if any Quiz contest or seminar conducted in the app then it's very helpful for presenter.

Cons

1. Must work upon the monthly patch / update of the app, due to this every month it required update.
2. If someone joined the meeting as a Guest then there is no any information available / appear in meeting.
3. Meeting Attendance "Analytics & Reports" must be enable for meeting presenter / owner.
4. Raise your hand feature must come up with little sound notification with serial number who clicked first.
5. During remote session most of the feature (specially pop-up option) get out control, which cause issue to solve user issue accordingly.
6. Must add feature to permanently disable web cam for the user profile for privacy.
7. Must remove the option to sync OneDrive to share any attachment with the colleagues.
8. Must add the feature in app to view the monthly calendar in single window like Microsoft Outlook.
9. Add-ins issue is common with most the client , sometimes it's missing in Outlook app.
10. Also enable an option to save recorded meeting in local drive instead of cloud.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Scott P.
Industry: Computer & Network Security
Company size: Self Employed

Best product for collaboration

Used Daily for 2+ years
Reviewed on 29/08/2020
Review Source: Capterra

This is my favorite application and it is an amazing tool. I highly recommend it.

Pros

Microsoft Teams is an amazing collaboration product and it keeps getting better. From being able to do Live events to its integration of applications, Teams is my "go-to" app for communicating with my teams. The Video Conferencing is stellar and Microsoft keeps adding more functionality. Schools get Microsoft for free and there is not reason they should be using Zoom.

Cons

Unlike Zoom, the ability for webinars is lacking. Zoom has everyone beat here and Teams really could use this feature for Live Events. Also, Teams needs to integrate with Microsoft Bookings.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.3/10
Based on 2,794 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Microsoft Teams Pricing

Microsoft Teams Pricing

Starting from
USD 5.00/month
Free Trial
Free
Subscription
Value for money

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment.

Microsoft Teams Plan: Free (no commitment)
Office 365 Business Essentials Plan: $5.00/user/month
Office 365 Business Premium Plan: $12.50/user/month
Office 365 E3 Plan: $20.00/user/month

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment.

Microsoft Teams Plan: Free (no commitment)
Office 365 Business Essentials Plan: $5.00/user/month
Office 365 Business Premium Plan: $12.50/user/month
Office 365 E3 Plan: $20.00/user/month

Value for Money
4.4/5
Based on 2,794 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Microsoft Teams Features

Microsoft Teams Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customisable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4.3/5
Based on 2,794 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Microsoft Teams

Additional information for Microsoft Teams

Key features of Microsoft Teams

  • @mentions
  • Assistant bots
  • Chat/instant messaging
  • Contact search by name or email address
  • Conversation search
  • Customizable alerts
  • Customizable for each team
  • Email-style threaded conversations
  • In-line animated GIFs
  • Multi-factor authentication
  • Open API
  • Real-time chat history across devices
  • Skype integration
  • Tabs for frequently used documents
  • Team chats & private discussions
  • Third-party integrations
  • Third-party notifications & updates
  • Voice & video conferencing

Benefits

  • Skype for Business is integrated with Teams, allowing users to make voice and video conference calls.

  • Word, PowerPoint, Excel, OneNote, SharePoint, Power BI, Delve, and Planner are all built into Teams, enabling users to access and collaborate on documents from within the app.

  • The workspace can be customized for each team, with tabs for frequently-used documents or services, and connectors to third-party tools and services.

  • All team members can view the histories of team conversations, and users can create private chats for smaller groups or one-to-one discussions.

  • Microsoft Teams FAQs

    Microsoft Teams FAQs

    Below are some frequently asked questions for Microsoft Teams.

    Q. What type of pricing plans does Microsoft Teams offer?

    Microsoft Teams offers the following pricing plans:

    Starting from: USD 5.00/month

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $5.00/user/month and are subject to an annual commitment. Microsoft Teams Plan: Free (no commitment) Office 365 Business Essentials Plan: $5.00/user/month Office 365 Business Premium Plan: $12.50/user/month Office 365 E3 Plan: $20.00/user/month

    Q. What are the main features of Microsoft Teams?

    Microsoft Teams offers the following features:

    • @mentions
    • Assistant bots
    • Chat/instant messaging
    • Contact search by name or email address
    • Conversation search
    • Customizable alerts
    • Customizable for each team
    • Email-style threaded conversations
    • In-line animated GIFs
    • Multi-factor authentication
    • Open API
    • Real-time chat history across devices
    • Skype integration
    • Tabs for frequently used documents
    • Team chats & private discussions
    • Third-party integrations
    • Third-party notifications & updates
    • Voice & video conferencing

    Q. Who are the typical users of Microsoft Teams?

    Microsoft Teams has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Microsoft Teams support?

    Microsoft Teams supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does Microsoft Teams offer?

    Microsoft Teams has the following pricing plans:

    Free, Subscription

    Q. Does Microsoft Teams support mobile devices?

    Microsoft Teams supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Microsoft Teams integrate with?

    Microsoft Teams integrates with the following applications:

    Azendoo, Intercom, MailClark, Microsoft 365, Orcanos ALM 2.0, Statsbot, SurveyMonkey, Synapse, Wrike, Zoom

    Q. What level of support does Microsoft Teams offer?

    Microsoft Teams offers the following support options:

    Online Support, Forum, Knowledge Base, FAQs