Justworks
About Justworks
Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.
Justworks can also provide companies access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.
Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.
Key benefits of Justworks
• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.
• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.
• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.
• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.
• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.
Images
Not sure about Justworks?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
QuickBooks Time
ADP Vantage HCM
QuickBooks Payroll
TriNet Perform
Reviews
Already have Justworks?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Public Relations & Communications
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Switched from Trinet, and never looking back
Reviewed on 10/10/2018
Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically,...
Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.
Pros
The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.
Cons
It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic
Reviewed on 07/11/2019
Justworks i sby far one of the best service providers that I've worked with across any discipline....
Justworks i sby far one of the best service providers that I've worked with across any discipline. The software is easy to use, the help is fantastic, and the support options (email, phone, or my favorite: Slack) are top notch. Whenever I have a question, whether about the software or about a specific payroll or benefits question, I hop on Slack and am able to chat with a representative within a couple of minutes. I've found them universally to be knowledgeable and helpful.
Pros
Justworks of course isn't just a software package, but the software itself is top notch. It's easy to use, a complete solution, and makes it easy to adminster our entire workforce quickly.
If I had to pick the best attribute, it would be management of payroll. Prior to Justworks we had bounced around between a few different payroll providers, and the experience was subpar. With Justworks it's point and click, and I can walk away with confidence knowing that it will be done correctly.
Cons
I would like to see more training offerings built into the platform, for example a general training course for new managers, but I can't think of any other offerings that are lacking.
Alternatives Considered
ADP TotalSourceReasons for Choosing Justworks
We began looking at Justworks as a benefits option (moving from traditional health insurance to a PEO), but we were blown away by the service and software offerings that came with it.Switched From
PaycorReasons for Switching to Justworks
Justworks had a better reputation and better software, and the pricing was much more attractive.- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Owner and general manager of company with 15 employees. I do all the payroll inputs myself...
Reviewed on 14/05/2018
Pros
Easy to use. Employees are in charge of tracking their cumulative hours. The geo-fence is good. App is good, though the font is microscopic.
Cons
Rounds the hours down in QB integration.
Only imports grand total hours into QB, does not put OT in proper QB payroll fields.
All the reports are listed first name first. Then conversely QB is last name first...AS IT SHOULD BE!!!!
It does not allow me to edit a shift that is still open!
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Great HR Solution For Business
Reviewed on 19/09/2024
Pros
With Justworks, we have the best payroll features.
In addition, the tool offers top HR features
Cons
Justworks has all features - no serious issues.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Boomr is Amazing!
Reviewed on 11/11/2019
I love the chat option with Boomr, so many of my difficult questions have been answered with a...
I love the chat option with Boomr, so many of my difficult questions have been answered with a simple chat. [SENSITIVE CONTENT HIDDEN] has been amazing and extremely responsive to all my questions, even if the answer isn't the direction I hoped it would be.
Pros
I love the time tracking features with the app. We recently started using the Time Off Requests and it has helped us to track our time off requests more efficiently as well as effectively. We love the ability to track lengths of lunches and being able to see the "approaching overtime" tracker on the desktop version.
Cons
1 thing that I wish the software did was able us to track "unpaid time off". I understand the reasons it doesn't but if we had this ability it would eliminate our need to use a secondary software to process all time off requests. As it stand right now, we still have 2 different time allocation systems we have to use in order to show all of our needs.
Alternatives Considered
QuickBooks EnterpriseReasons for Choosing Justworks
Simplicity, ease of use, tracking, GPS location, Job Site tracking.Reasons for Switching to Justworks
The ability to download the app on different devices and the simplicity of the app itself.Justworks FAQs
Below are some frequently asked questions for Justworks.Q. What type of pricing plans does Justworks offer?
Justworks offers the following pricing plans:
- Starting from: USD 59.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Basic Plan: $59/month per employee Plus Plan (Basic + Access to Medical, Dental, and Vision): $109/month per employee
Q. Who are the typical users of Justworks?
Justworks has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Justworks support?
Justworks supports the following languages:
English
Q. Does Justworks support mobile devices?
Justworks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Justworks integrate with?
Justworks integrates with the following applications:
Greenhouse, JazzHR, NetSuite, QuickBooks Online, QuickBooks Online Advanced, Xero
Q. What level of support does Justworks offer?
Justworks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Justworks.
