REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.
REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.
Pros
The user interface is simple. Product setup is easy and intuitive. But, Facebook messager integration is my favourite. You are able to handle all your messaging in a single interface.
Cons
The outbound and offline, messages, in general, you are not able to add space or paragraph your messages.
Thanks Paul :)
I've used many live chat programs but liked REVE Chat because of various reasons:
It is easy to integrate and customize. Most important thing is that it's dashboard is very easy to work and understand. Even handling multiple chats at a single time is very easy. Their customer support team is also very prompt and supportive.
Pros
Proactive chat feature is really amazing, it helped me reaching out to website visitors before they leave.
Pros
The pricing is the best I have found and it can connect to Facebook Messenger to make chatting easier for some people.
Cons
The features haven't been updated thoroughly in a while, it could use a refresher.
Good software. My company has managed to resolve a number of customer queries using this software. Could help if the pricing is reduced a little bit.
Pros
Video chat
Offline form
Visitor analytics
Facebook chat integration
Cons
Free trial is only for 14 days, extending to 21 days would be preferable
REVE Chat is a complete package of Chat assistance you would need for your business website. Best part about using their services is the ease with which you can handle chat requests at Backend. The detailed Analysis that REVE Chat offers would make it very fluent and smooth to keep track on each and every person visiting your website via Chat support.
Pros
- Easy UI
- Detailed Analysis
- Good Support
- add-on features
Cons
Not as such
Thanks Ankit for taking out your time for writing this review.
Standard: $13.50 per license, per month
Advanced: $25 per license, per month
Enterprise: Custom pricing
Below are some frequently asked questions for REVE Chat.
REVE Chat offers the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available
Standard: $13.50 per license, per month
Advanced: $25 per license, per month
Enterprise: Custom pricing
REVE Chat offers the following features:
REVE Chat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
REVE Chat supports the following languages:
Arabic, Chinese (Simplified), English, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
REVE Chat has the following pricing plans:
Free, Subscription
REVE Chat supports the following devices:
Android, iPhone, iPad
REVE Chat integrates with the following applications:
Drupal, Facebook, Joomla, Magento, Magento, Plesk, Shopify, Weebly, Wix, Wordpress
REVE Chat offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Converting potential customers into customers. Providing great support to our customers about product information " how to's" etc..