---
description: Learn more about CAKE POS. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CAKE POS Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [CAKE POS](/software/105575/cake-pos)

# CAKE POS

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> CAKE maximizes restaurant management with software connecting the front of the house to the back. Increase speed of service, table turns, and maximize guest management with digital technology that can help increase your revenue.
> 
> Verdict: Rated **4.6/5** by 522 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system. &#10;&#10;For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management. &#10;&#10;For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.&#10;&#10;Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:&#10;&#10;-Place orders.&#10;-Manage reservations and seating.&#10;-Process payments.&#10;-Manage menus.&#10;-Modify items.&#10;-Manage online ordering to reduce digital walkaways.&#10;-Send order updates to curbside pickup customers.&#10;-Organize labor cost reporting.&#10;-Schedule employees.&#10;&#10;To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:&#10;&#10;-Analyze menu items that bring you the most sales.&#10;-See what sales are trending over time.&#10;-See what days and shifts are the busiest.&#10;-See employees' sales, voids, discounts, and hours.&#10;-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer. &#10;-Filter your data to understand exactly what is going in your restaurant.&#10;-Refine data by employee, payment type, order type, and more.&#10;-Download reports through CSV and PDF downloads.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 522 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mad Mobile

## Commercial Context

- **Starting Price**: USD 69.00
- **Pricing model**: Flat Rate
- **Pricing Details**: CAKE POS is available across three pricing tiers: &#10;&#10;Essentials - $69/month&#10;&#10;Plus - $125/month&#10;&#10;Pro - $295/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Bar Tab Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Cash Management
- Clock In/Out
- Contact Database
- Contact Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management

## Integrations (17 total)

- 7shifts
- CheddrSuite
- DolceClock
- DoorDash for Merchants
- FreedomPay
- ORCA
- Olo
- PayPal
- Paytronix
- QuickBooks Online Advanced
- Restaurant365
- Samsung Pay
- Simphony POS
- Spendgo
- Worldpay for Enterprise

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software)

## Related Categories

- [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software)
- [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software)
- [Restaurant POS Systems](https://www.getapp.com.au/directory/197/restaurant-pos/software)
- [Bar POS Software](https://www.getapp.com.au/directory/833/bar-pos/software)
- [Food Delivery Software](https://www.getapp.com.au/directory/909/food-delivery/software)

## Alternatives

1. [Epos Now](https://www.getapp.com.au/software/106871/epos-now) — 3.8/5 (716 reviews)
2. [Restroworks](https://www.getapp.com.au/software/2036087/restroworks) — 4.9/5 (591 reviews)
3. [Toast POS](https://www.getapp.com.au/software/103313/toast-pos) — 4.2/5 (551 reviews)
4. [SpotOn](https://www.getapp.com.au/software/130639/spoton-restaurant) — 4.2/5 (370 reviews)
5. [Lavu](https://www.getapp.com.au/software/103207/lavu) — 4.2/5 (258 reviews)

## Reviews

### "Affordable, Effective, and easy to use POS System" — 5.0/5

> **Ed** | *27 June 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.
> 
> **Cons**: Can't use terminal when someone is using the manager functions on other terminal.  There are some short delays in running reports at times.
> 
> I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy

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### "Thank you, great customer service" — 5.0/5

> **Jess** | *6 August 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: customer service.  Worked with \[sensitive content hidden\] today and he answered me quickly and accurately
> 
> **Cons**: nothing, really.  They do a great job\!
> 
> Been with Cake for almost 10 years.  Overall good experience, but what keeps me with them is the customer service.  Always available for an answer to a question and with a great attitude\!

-----

### "Cake as a POS solution for restaurant or small business" — 3.0/5

> **Steven** | *4 April 2022* | Restaurants | Recommendation rating: 5.0/10
> 
> **Pros**: Company was very supportive helping onboarding and setting up.  Pricing was reasonable for equipment (and discounts to start up).  Setting up the system is a little complex but fairly intuitive.
> 
> **Cons**: There is no easy way to re-use different items where you can change a "master" which updates all of that item.  Also, reporting is complex (or even non-existent) without very knowledgeable person to download to excel and spend hours manipulating.  Cake does not allow third party payment integration (although was one of their selling points).  Many features like inventory management, gift cards, etc all come with extra fees and some substantial.  Porting to Quickbooks is too complex as well.
> 
> Support was excellent the first year or so and during negotiation of renewing our contract but has completely fallen off since then.  We have had a few issues in the last week and calling their emergency number just put us on hold for 10 minutes and then automatic disconnect more than 5 times.  One of those times was when credit card processing was not working at all which was a huge impact to our business.  I did eventually figure it out but a support person probably could have helped fix within a few minutes.

-----

### "Owner and Manager" — 4.0/5

> **Cheryl** | *7 August 2024* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: The onboarding process with \[sensitive content hidden\]  and \[sensitive content hidden\]  was easy.
> 
> **Cons**: There is no Happy hour button that will automatically turn on and off.
> 
> The over all is easy to navigate.  just a couple glitches.  but once they explained it made since.  The initial set up on the phone with \[sensitive content hidden\]  was a 5 and half hours.  it was long because there was alot to do.  But \[sensitive content hidden\] a breeze to work with.  you didn't even know you were on the phone that long.  He made learning fun.  I felt confident after we were finished setting everything up.  \[sensitive content hidden\] needs to be training the tech support to have patients for people and his knowledge.  He is the only one i want work with when i call for help.  \[sensitive content hidden\]  is so helpful and personable.  he understands what i am trying to say when i dont know the proper term.  He was a great person to have when you are initially signing up to purchase cake.  Very knowledgeable as to why we would benefit from different products.  I truly from the bottom of my heart want to thank them for all they did/do for us.

-----

### "Switching over to cake was a great move for my restaurant" — 5.0/5

> **Steve** | *14 August 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The service team is excellent and the equipment is very user friendly
> 
> **Cons**: I can’t think of anything I do not like besides not having an app to view my analytics from my phone
> 
> From the moment I signed up the entire team has been readily available to meet all the needs of myself and my team especially through the onboarding process.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/105575/cake-pos)

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| Locale | URL |
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| de-AT | <https://www.getapp.at/software/105575/cake-pos> |
| en | <https://www.getapp.com/retail-consumer-services-software/a/cake-pos/> |
| en-AE | <https://www.getapp.ae/software/105575/cake-pos> |
| en-AU | <https://www.getapp.com.au/software/105575/cake-pos> |
| en-CA | <https://www.getapp.ca/software/105575/cake-pos> |
| en-GB | <https://www.getapp.co.uk/software/105575/cake-pos> |
| en-IE | <https://www.getapp.ie/software/105575/cake-pos> |
| en-NZ | <https://www.getapp.co.nz/software/105575/cake-pos> |
| en-SG | <https://www.getapp.sg/software/105575/cake-pos> |
| en-ZA | <https://www.getapp.za.com/software/105575/cake-pos> |
| es | <https://www.getapp.es/software/105575/cake-pos> |
| es-CL | <https://www.getapp.cl/software/105575/cake-pos> |
| es-CO | <https://www.getapp.com.co/software/105575/cake-pos> |
| es-MX | <https://www.getapp.com.mx/software/105575/cake-pos> |
| fr | <https://www.getapp.fr/software/105575/cake-pos> |
| fr-BE | <https://fr.getapp.be/software/105575/cake-pos> |
| fr-CA | <https://fr.getapp.ca/software/105575/cake-pos> |
| nl | <https://www.getapp.nl/software/105575/cake-pos> |
| nl-BE | <https://www.getapp.be/software/105575/cake-pos> |

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