CAKE POS

Online Point of Sale (POS) software solution for restaurants

About CAKE POS

CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.

Easily handle peak QSR rush hours with line busting OrderPads that control the flow of traffic. Fast, error-free ordering means guests get their seats, eats, and receipts faster - and leave satisfied by superior service. Customer facing display empower guests to pay, tip, and sign from their screen while employees keep working.

Upgrade your FSR to take orders and payments table-side with mobile OrderPads that send error-free info to the kitchen instantly. Supercharge your POS with rich Guest Manager profiles and automatic table status updates for your hosts. Customize menus on-the-fly to encourage fresh flavors, and automated inventory tracking ensures fresh ingredients.

CAKE makes it easy and at a fraction of the cost.

Pricing starting from:

USD 69.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of CAKE POS

  • CAKE Point of Sale promises web-based software support for touchscreen hardware and intuitive touch, swipe operations for taking orders quickly and accurately.

  • Waiting lists are a cinch and efficient with real-time floor maps and customized table management to accurately provide wait times and text your guests when it's time to be seated – all deployed via CAKE Guest Manager’s iPad support.

  • CAKE Market offers integrations and partnerships with popular third-party services and systems including PayPal, QuickBooks, Xero, Orca, 7Shifts and ChefTab.

  • Reporting and analytics features provide real time feedback on restaurant performance, optimized for all devices, giving a valuable overview on demand and waiting times etc.

  • Transparent pricing with no hidden or monthly fees — just a flat 2.5% processing premium per transaction no matter the credit card.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    USD 69.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    CAKE POS Software - CAKE POS systems
    CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work.
    CAKE POS Software - Quickly process payments tableside.
    CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
    CAKE POS Software - CAKE POS floor map
    CAKE POS Software - CAKE POS payments
    View 7 more
    CAKE POS video
    CAKE POS video
    CAKE POS Software - CAKE POS systems CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work. CAKE POS Software - Quickly process payments tableside. CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more. CAKE POS Software - CAKE POS floor map CAKE POS Software - CAKE POS payments

    Features

    Total features of CAKE POS: 45

    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Barcode / Ticket Scanning
    • Cash Management
    • Clock In / Out
    • Credit Card Processing
    • Customer Accounts
    • Customer History
    • Customizable Reports
    • Data Import/Export
    • Delivery Management
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • For Restaurants
    • Gift Card Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Loyalty Program
    • Mobile Access
    • Multi-Location
    • Online Ordering
    • Order Entry
    • Order Management
    • Ordering Automation
    • Payment Processing
    • Point of Sale (POS)
    • Real Time Monitoring
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Restaurant POS
    • Sales Reports
    • Sales Trend Analysis
    • Separate Checks
    • Split Checks
    • Table Management
    • Third Party Integrations
    • Tips Management

    Alternatives

    Toast POS

    4.2
    #1 Alternative to CAKE POS
    Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational...

    Square Point of Sale

    4.7
    #2 Alternative to CAKE POS
    Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

    Clover

    4.0
    #3 Alternative to CAKE POS
    Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

    Aloha EPOS

    4.2
    #4 Alternative to CAKE POS
    Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from...

    Reviews

    Overall rating

    4.6 /5
    (437)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.7/5
    Customer Support
    4.6/5

    Already have CAKE POS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 437
    Allison S. Allison S.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Review of CAKE

    Reviewed on 08/06/2020

    I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

    I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

    Pros

    I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

    Cons

    I don't like the new update. I feel the original version is easier to use.

    Tommy S. Tommy S.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Cake POS

    Reviewed on 20/08/2021

    Very user friendly

    Very user friendly

    Pros

    I love the fact that I have a POS system and I do not have to have a separate CC processing

    Cons

    Really haven't had any bad problems. We normally call support and it is handled quickly

    Alternatives Considered

    QuickBooks Desktop Pro

    Reasons for Choosing CAKE POS

    Changed locations and my Sysco rep told me about it

    Switched From

    QuickBooks Desktop Pro

    Reasons for Switching to CAKE POS

    Wanted something different
    Pam S. Pam S.
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good system overall, minor tweaks needed.

    Reviewed on 14/10/2021

    Overall, I would recommend CAKE POS, even with the flaws of their customer service, they are a good...

    Overall, I would recommend CAKE POS, even with the flaws of their customer service, they are a good company and work with our businesses really well.

    Pros

    This product is super easy to use, it makes training new employees a breeze. The simple buttons and how to set them up is great. The reports are great, makes the data easy to read and understand.

    Cons

    Customer support is either stellar or terrible. I can call one day and have the problem fixed within minutes, or be put on hold forever and then have them walk me in circle to get nowhere. It can be very frustrating at times.

    Alternatives Considered

    Toast POS and Square Point of Sale
    Vangjel K. Vangjel K.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    If you don't want features that will help your restaurant grow this is it.

    Reviewed on 10/04/2021

    Benefits - very few, its a processing and pos basic.
    Issues - many, but do get resolved.
    Features -...

    Benefits - very few, its a processing and pos basic.
    Issues - many, but do get resolved.
    Features - literally almost nothing. you get basic reporting.
    We switched to Toast.

    Pros

    Its useful that this POS offers 3 party features to install, to bad you gotta pay of them.
    Reports are easy to understand, what comes in and what your taxes are.
    Easy point of sale to use for your staff.

    Cons

    Alright after 2+ years of using Cake here it is for you guys.

    1. On the phone with customer service probably 4 - 6 times a month. This is from reporting / dashboard issues, POS issues.

    Reporting issues: about 2 times a month we have to call about some kind of labor reporting issue and takes the engineers around 1 to 4 days to fix. Note - same issue occurs, another day or so for engineers to fix.

    Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues loading the reports to examine them. One time we were literally both waiting over 25 minutes for it to load.

    As a restaurant one of the best reports you could have is when the system literally tells you the cost of EVERYTHING.
    Ya, you won't be getting this with cake. Sure, you can add the cost of a single item to you (why even have this feature if it doesn't deduct it for you) but it wont deduct it for you at the end of the day. You'll have to do this on your own to figure out what it actually cost you.

    Cake takes into account on recommendation that their customers give them, I think and thats at least what they say except their features are almost non-existent. No marketing, No rewards, very basic reporting.

    Their hardware is super expensive, our kitchen printer stopped working and they quoted us like $450, I found it on amazon for $115.

    Just remember the 2.50% + $.10 a swipe, will actually really be costing you 3.50%. I could go on but I'm limited on characte

    Kevin S. Kevin S.
    Overall rating
    • Industry: Restaurants
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    CAKE is simply the BEST

    Reviewed on 28/09/2021

    A++++++++++++++++++ System and customer service!!!

    A++++++++++++++++++ System and customer service!!!

    Pros

    The accessibility, functionality, storage and speed of the system in general. THE SEARCH BAR OMG!!!!

    Cons

    The chip readers inconsistency. The inability to be able split items more than 1 in a time.

    Alternatives Considered

    Clover, TouchBistro and Aloha EPOS

    Reasons for Choosing CAKE POS

    Honestly... The tipping point was the card fee. But since then it has been awesome. Why we are staying put!!!

    Switched From

    TouchBistro and Aloha EPOS

    Reasons for Switching to CAKE POS

    Everything said in the comments before
    Showing 5 reviews of 437 Read all reviews

    CAKE POS FAQs

    Below are some frequently asked questions for CAKE POS.

    CAKE POS offers the following pricing plans:

    • Starting from: USD 69.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order

    CAKE POS has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000

    CAKE POS supports the following languages:

    English

    CAKE POS supports the following devices:

    iPad (Mobile)

    CAKE POS integrates with the following applications:

    7shifts, CAKE POS, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Xero

    CAKE POS offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for CAKE POS.