CrankWheel

CrankWheel

Enterprise screen sharing

5/5 (6 reviews)

CrankWheel Overview

CrankWheel is a screen sharing solution built for sales teams. What's unique about CrankWheel is that it will work every time for every prospect without any hassle. No need for your prospect to download or install anything, as they can view using any browser on any device, desktop or mobile.

If you need to let your prospect kick the tires, CrankWheel's built-in Remote Control feature will let the same prospects control your mouse and keyboard without any additional download on their end.

To get leads from your web page or email campaign into a phone call and screen share with one of your salespeople, you can use CrankWheel's built-in Instant Demos lead capture widget, that instantly finds a salesperson to call your prospect, lets them screen share seamlessly into the same browser tab where the prospect requested a call, and can integrate with your CRM (Salesforce and many others).

Pricing

Starting from
USD 75.00
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Dutch, English, Finnish, French, German and 5 others, Italian, Japanese, Norwegian, Polish, Spanish

CrankWheel Reviews

Overall rating
5/5
100% positive reviews
5
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Verified Reviewer

I use it for presentations all the time

Used Weekly for 1+ year
Reviewed on 13/03/2019
Review Source: Capterra

Pros

The first time I used CrankWheel I hated it. I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious. Guess what? It was my internet connection, not the software. After I got over my initial experience, I started using it all the time and I like it way better than WebEx and some of the others that I've used. I'm not even using all the features, but I think it's a great piece of software.

Cons

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software. And that was my own stupidity, this comment shouldn't reflect on the quality of the software.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Jonas S.

Awesome product. Superb support.

Used Daily for 1+ year
Reviewed on 08/11/2018
Review Source: Capterra

Having meetings online with customers and prospects are way easier with CrankWheel than what we tried before.

Pros

Easy to use. Don't see how webmeetings and demos could been simpler. It's just what you need without any bloat.

Cons

I don't really have anything negative to say.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

So easy to use

Used Weekly for 6-12 months
Reviewed on 14/11/2018
Review Source: Capterra

Overall, I am really happy with my experience. CrankWheel makes it so easy to share my screen without any of the added hassles other platforms seem to put in the way. Of course, not having any glitches with the screen share is also super important, & I'm very satisfied with the results of each connection.

Pros

It's so easy to share my screen. I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

Cons

So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mick M.

Screen Sharing for more sales

Used Monthly for 1+ year
Reviewed on 11/03/2019
Review Source: Capterra

Pros

Unbelievably easy for screen sharing. Just hit the button in Chrome and send the link to the other person. No need to fire up Skype or Hangout.
Great little tool for remote sales presentations, onboarding, demos, troubleshooting.

Cons

Nothing really to complain about. It works as intended.

Response from CrankWheel

Hi Mick, thank you for the review! I would love to hear what it was you found lacking in our customer support so that we could improve on that. Best regards, Jói (CrankWheel CEO)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Stefan thor H.

What a great product!

Reviewed on 16/02/2016
Review Source: Capterra

CrankWheel is great for anyone in sales & marketing, tech, advisory or basically anyone that has to communicate anything on a computer/mobile screen. It's really easy and simple to use. Check it out!

Rating breakdown

Ease of Use
Customer Support

CrankWheel Pricing

Starting from
USD 75.00
Pricing options
Free Trial
Subscription
Value for money

Each of our plans allows any number of presenters, and include up to a given number of interactions. Our entry-level plan is $75 and includes up to 100 interactions per month, with larger plans allowing for more interactions at a lower price point per interaction, namely $195 for up to 300, and $495 for up to 900, along with access to a few additional features.

It is free to start using CrankWheel, and a one-month unlimited usage trial will start if and when you and your team are having 25 or more interactions with prospects per month.

For those who need more than 900 interactions a month, or require enterprise features such as audit logging, we are happy to provide a quote.

CrankWheel Features

  • API
  • CRM Integration
  • Chat
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Instant Messaging
  • Monitoring
  • Real Time Analytics
  • Real Time Reporting
  • Video Conferencing
  • Voice Mail

Additional information for CrankWheel

Key features of CrankWheel

  • API
  • Audit log
  • CRM integration
  • Content filtering
  • Customization
  • Customization & white-labeling
  • Instant Demos
  • One-to-many screen sharing, up to 300 viewers
  • One-to-one screen sharing
  • Permission management
  • Premium Support
  • Remote Control
  • Reporting & analytics
  • Security & encryption
  • Share browser, application or full screen
  • Third party integrations
  • Training
  • Usage reports
  • White label

Benefits

  • With CrankWheel, users can confidently share their full screen, a particular browser page, or switch between different pages with encryption, content filtering and an audit log helping to maintain data security.

  • Users can share their screen with customers using a link sent via SMS text message, chat, or email. Alternatively, you can tell them an easy URL based on your company's name instead of having to wait for a URL to be sent.

  • The whole experience can be personalized to match company branding.

  • Via a preview pane, agents can see exactly what their customer sees, know if they are paying attention, and engage them even when there's a network delay.

  • No installation of CrankWheel is required on the client's end, nor is there any need to exchange dial-in codes or run executable files.

  • CrankWheel works over bad connections as well as for prospects on old browsers and obscure devices.

  • CrankWheel FAQs

    Below are some frequently asked questions for CrankWheel.

    Q. What type of pricing plans does CrankWheel offer?

    CrankWheel offers the following pricing plans:

    Starting from: USD 75.00

    Pricing model: Subscription

    Free Trial: Available

    Each of our plans allows any number of presenters, and include up to a given number of interactions. Our entry-level plan is $75 and includes up to 100 interactions per month, with larger plans allowing for more interactions at a lower price point per interaction, namely $195 for up to 300, and $495 for up to 900, along with access to a few additional features.

    It is free to start using CrankWheel, and a one-month unlimited usage trial will start if and when you and your team are having 25 or more interactions with prospects per month.

    For those who need more than 900 interactions a month, or require enterprise features such as audit logging, we are happy to provide a quote.

    Q. What are the main features of CrankWheel?

    CrankWheel offers the following features:

    • API
    • Audit log
    • CRM integration
    • Content filtering
    • Customization
    • Customization & white-labeling
    • Instant Demos
    • One-to-many screen sharing, up to 300 viewers
    • One-to-one screen sharing
    • Permission management
    • Premium Support
    • Remote Control
    • Reporting & analytics
    • Security & encryption
    • Share browser, application or full screen
    • Third party integrations
    • Training
    • Usage reports
    • White label

    Q. Who are the typical users of CrankWheel?

    CrankWheel has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does CrankWheel support?

    CrankWheel supports the following languages:

    Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Spanish

    Q. What type of pricing plans does CrankWheel offer?

    CrankWheel has the following pricing plans:

    Subscription

    Q. Does CrankWheel support mobile devices?

    We do not have any information about what devices CrankWheel supports

    Q. What other apps does CrankWheel integrate with?

    CrankWheel integrates with the following applications:

    Salesforce Sales Cloud, Talkdesk, Zapier

    Q. What level of support does CrankWheel offer?

    CrankWheel offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials