Connecteam
About Connecteam
Connecteam is a workforce management app that allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, flexible, and happy. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Connecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!
Pricing starting from:
USD 29.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Connecteam
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Pricing starting from:
USD 29.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Connecteam: 365
Alternatives
Employment Hero
Gusto
Asana
Basecamp
Reviews
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- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Avis connecteam
Reviewed on 10/10/2023
This is a great and awesome application that I highly recommend to everyone. I have no problem with...
This is a great and awesome application that I highly recommend to everyone. I have no problem with this software
Pros
This is a great and awesome application that I highly recommend to everyone. I have no problem with this software
Cons
the support service is very fast in resolving problems
Response from Connecteam
Thank you so much! We're glad to hear you find Connecteam valuable to your business :)
- Industry: Law Enforcement
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Little Police Department gets a Big help
Reviewed on 03/11/2023
The initial implementation was rocky, but as we used it and learned what it was capable of and what...
The initial implementation was rocky, but as we used it and learned what it was capable of and what features were being added it has become an invaluable tool we use every day.
Pros
Connecteam was easy to set up and deploy. The changes and improvements that came over the last year and a half or so were timely and (with 1 exception that was only an issue for about a month) improved the value of the program greatly.
Cons
There is a bit of a learning curve for people who are not used to using an app for scheduling ( I still have officers calling me to make changes on the schedule they have permission to do). There are some training videos now, but initially it was a "learn as you go" program. I still don't know all the uses that the features we pay for can do.
Reasons for Switching to Connecteam
Honestly it was the only app that allowed for a shift to repeat every 32 days (which was the length of the cycle on the 4on/4off-2weeks days/2weeks nights schedule we were using at the time. That function has since been removed, and we needed it for a while, but I was able to use Excel to bridge the gap for a few months until we needed to adapt our schedule due to manpower changes.Response from Connecteam
Thanks for your feedback and recommendation of Connecteam!
If you're looking for some tips or 1-on-1 training with our team, please don't hesitate to reach out to us at [email protected] :) Thank you!
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Disappointed with the app after 14 months - issues are never-ending
Reviewed on 09/12/2022
Terrible experience, I wish we never used the software
Terrible experience, I wish we never used the software
Pros
Good design, friendly customer service, courses and updates work well
Cons
We regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.
Response from Connecteam
Thank you for your feedback. It breaks our hearts to read your review, but we're not running away from responsibility. We do nothing else but create the best platform in the world to manage non-desk employees. In the past 2 years, our company has grown 20 times, customers and employees wise. Some parts of the system needed massive revisions in order to be able to support the radically increasing traffic, and sometimes it took longer than expected, and getting there wasn't smooth sailing either. Nothing I can say at the end of things could change what you have already experienced. What I can tell, is that there's a dedicated team of people that spend countless hours improving every bit of the platform, even through hard times. If you'd like, I'm available to listen and answer questions. As this review is anonymous, I can't reach you on my end as I don't have your contact details, but you can contact me at [email protected] and I'll reply back immediately. Thank you again ����
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Keep team in a better management
Reviewed on 29/07/2024
Pros
Easy operation to manage worker time and schedule for everyone shift. Automating the attendance tracking to prevent mismanagement issues that we had with manual operation.
Cons
Onboarding is a bit tricky and challenging because the documentation isn't detailed enough.
Response from Connecteam
Thank you so much for posting your review :)
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Connecteam is the winner.
Reviewed on 08/08/2022
It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we...
It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too.
To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!
Pros
Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices!
Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).
Cons
It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.
Reasons for Choosing Connecteam
Didn't offer the scheduling variations, and from memory GPS wasn't available?Reasons for Switching to Connecteam
Primarily the way the schedule job planner works. Connecteam is the best for ease of use and simplicity. Planday and Jobber were far too expensive, and we use our own downloaded PC based payroll software (12Pay) that works the best for us. So we don't need an all dancing all singing app for all.Response from Connecteam
Richard, thank you SO MUCH for this detailed review! We highly appreciate the time you've spent writing this review :)
As for attaching a file to an Update - the way Updates work, allows you to add text and files as you see fit. There's no need to add a caption as you can simply write down whatever you like anywhere in the update. So you can actually create it as "text-image-text-PDF-text-video", and so on :) On the other hand, when attaching an image or a video in the Chat, you do have the option to add a caption as it doesn't have the Update structure :)
As for iOS - All devices, including iPhones, shouldn't have any issues, especially when using a supported iOS and using the latest version of Connecteam, which is being updated mostly automatically on a weekly or bi-weekly basis.
If you encounter any issues, please don't hesitate to contact us over the live chat from your admin dashboard or app :) You can also email us at [email protected]
Thanks again :)
Connecteam FAQs
Below are some frequently asked questions for Connecteam.Q. What type of pricing plans does Connecteam offer?
Connecteam offers the following pricing plans:
- Starting from: USD 29.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)
Q. Who are the typical users of Connecteam?
Connecteam has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Connecteam support?
Connecteam supports the following languages:
Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish
Q. Does Connecteam support mobile devices?
Connecteam supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Connecteam integrate with?
Connecteam integrates with the following applications:
Google Calendar, Gusto, Paychex Flex, QuickBooks Payroll, Xero, Zapier
Q. What level of support does Connecteam offer?
Connecteam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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