---
description: Learn more about CAPA Manager. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CAPA Manager Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Quality Management Systems](/directory/144/quality-management/software) > [CAPA Manager](/software/105263/capa-manager)

# CAPA Manager

Canonical: https://www.getapp.com.au/software/105263/capa-manager

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/105263/capa-manager?page=2)

> CAPA Manager automates the identification, investigation, and resolution of problems within your organization and supply chain. Trusted by thousands of users globally, this is one of the best CAPA software applications available.
> 
> Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of CAPA Manager

Manage Lean, Quality, HSE, and all other improvement tasks in one system&#10;Achieve compliance with most international Quality standards: ISO 9001, ISO 14001, BS OHSAS 18001, AS9100, TS 16949, ISO 13485 and more...&#10;Quick and easy to deploy &#10;Excellent employee engagement

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 7 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Adaptive Business Management Systems
- **Location**: Weymouth, UK
- **Founded**: 2009

## Commercial Context

- **Starting Price**: USD 16.49
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Flexible price plans to suit your organization. Use for free with a two-user limit\!&#10;Add as many users as you like, activate as needed up to your limit.&#10;Monthly or annual billing options are available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Isle of Man, Jersey, Mexico, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Audit Management
- Audit Trail
- Change Management
- Communications Management
- Complaint Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Data Import/Export
- Data Visualization
- Defect Tracking
- Document Management
- Document Storage

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Quality Management Systems](https://www.getapp.com.au/directory/144/quality-management/software)

## Related Categories

- [Quality Management Systems](https://www.getapp.com.au/directory/144/quality-management/software)
- [Supply Chain Management Software](https://www.getapp.com.au/directory/333/supply-chain-management/software)
- [Corrective and Preventive Action Software](https://www.getapp.com.au/directory/1429/corrective-and-preventive-action/software)
- [Compliance Software](https://www.getapp.com.au/directory/243/compliance/software)

## Alternatives

1. [VelocityEHS](https://www.getapp.com.au/software/104315/velocityehs) — 4.4/5 (85 reviews)
2. [Octave Reliance](https://www.getapp.com.au/software/102777/etq-reliance) — 4.5/5 (56 reviews)
3. [Ideagen Quality Management](https://www.getapp.com.au/software/104385/q-pulse) — 4.5/5 (178 reviews)
4. [SmartSolve](https://www.getapp.com.au/software/2051551/smartsolve) — 4.2/5 (11 reviews)
5. [FORM OpX](https://www.getapp.com.au/software/103131/form-com) — 4.5/5 (36 reviews)

## Reviews

### "The perfect CAPA software solution" — 5.0/5

> **Chris** | *16 December 2016* | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use&#13;&#10;Effective&#13;&#10;Teams like it
> 
> **Cons**: Detailed reports not included in the free versions
> 
> This software works. It's is very easy to use which makes it easy to introduce to new teams. My teams like it because it gets the job done. &#13;&#10;I am noticing more suppliers and customers using CAPA Manager these days, this is allows us to pass corrective actions to one another which promotes good synergy within the entire supply chain.&#13;&#10;The fee version is effective which allows us to equip smaller suppliers with a fully functional CAPA solution instantly. What is there not to like about this product?

-----

### "Feedback" — 4.0/5

> **Corinne** | *16 April 2019* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: We utilize the 8D format so having an application that directed users through a familiar process made integration and training far easier.
> 
> **Cons**: Some of the functionality/flexibility we're accustomed to within our system is unavailable within the app.
> 
> Overall our experience was great. Always received happy and helpful responses whenever we needed to ask about a feature or the possibility of adding a feature.

-----

### "CAPA manager" — 4.0/5

> **Verified Reviewer** | *19 January 2019* | Hospital & Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Intuitive way to create and manage CAPAs
> 
> **Cons**: No option to send out email reminders of required tasks.

-----

### "The best CAPA software we tested" — 5.0/5

> **Mark** | *14 September 2016* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Great tools like 6M etc.&#13;&#10;Easy for our employees to use&#13;&#10;Instantly started solving problems for us
> 
> **Cons**: We would also like to see a maintenance manager program please....
> 
> We tested four CAPA investigation management packages. This won the hearts and minds of our employees because it is easy to use and just works. Therefore we are happy to write this review

-----

### "This TJC Accredited healthcare organization loves CAPA Manager" — 5.0/5

> **Eric** | *28 September 2016*
> 
> My business has about 40 employees and I wanted a Quality Management system that could be used to solve problems throughout every department in my organization.  CAPA manager fits the bill perfectly. Whether it's responding to a medical device malfunction or a sexual harassment complaint we use CAPA manager for everything. Every time we get surveyed by the Joint Commission we plug their findings into CAPA manager and we generate corrective action plans that have always satisfied them. Once we were audited by FDA (ouch\!\!) and I used it to build a CAPA plan that satisfied them too. I usually use the 7 step problem solving process; I don't have much experience using the other methodologies that CAPA manager also supports.  CAPA manager supports a variety of document archives for supporting documentation and I keep mine in sharepoint online (Office 365). The interface is so seamless it looks like a custom integration but it works perfectly by just entering one setting.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/105263/capa-manager?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/105263/capa-manager)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105263/capa-manager> |
| de-AT | <https://www.getapp.at/software/105263/capa-manager> |
| en | <https://www.getapp.com/operations-management-software/a/capa-manager/> |
| en-AE | <https://www.getapp.ae/software/105263/capa-manager> |
| en-AU | <https://www.getapp.com.au/software/105263/capa-manager> |
| en-CA | <https://www.getapp.ca/software/105263/capa-manager> |
| en-GB | <https://www.getapp.co.uk/software/105263/capa-manager> |
| en-IE | <https://www.getapp.ie/software/105263/capa-manager> |
| en-NZ | <https://www.getapp.co.nz/software/105263/capa-manager> |
| en-SG | <https://www.getapp.sg/software/105263/capa-manager> |
| en-ZA | <https://www.getapp.za.com/software/105263/capa-manager> |
| es | <https://www.getapp.es/software/105263/capa-manager> |
| es-CL | <https://www.getapp.cl/software/105263/capa-manager> |
| es-CO | <https://www.getapp.com.co/software/105263/capa-manager> |
| es-MX | <https://www.getapp.com.mx/software/105263/capa-manager> |
| fr | <https://www.getapp.fr/software/105263/capa-manager> |
| fr-BE | <https://fr.getapp.be/software/105263/capa-manager> |
| fr-CA | <https://fr.getapp.ca/software/105263/capa-manager> |
| nl | <https://www.getapp.nl/software/105263/capa-manager> |
| nl-BE | <https://www.getapp.be/software/105263/capa-manager> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"CAPA Manager","description":"CAPA Manager is suited to Quality focused organisations where reacting to issues quickly is a core strategic aim. The software is heavily used by manufacturing organizations, it's also deployed in other diverse service industries.\nExceeding the requirements of all important quality management standards, CAPA Manager keeps records of root-cause and corrective action while providing pre-defined workflows, reports and approval gates.\nIt's easy to use and can be deployed instantly with little training or guidance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0976b22f-85bb-44db-95ac-9e61d68157e5.png","url":"https://www.getapp.com.au/software/105263/capa-manager","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/105263/capa-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":7},"offers":{"price":"16.49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Quality Management Systems","position":2,"item":"/directory/144/quality-management/software","@type":"ListItem"},{"name":"CAPA Manager","position":3,"item":"/software/105263/capa-manager","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/105263/capa-manager#breadcrumblist"}]}
</script>
