ABC Trainerize

Prior to using Trainerize I was creating workout programs on excel sheets, video demonstration playlists on YouTube (which was a hassle in and of itself), and then delivering those programs and playlists via email. I had clients reaching out to me through social media, through email, and through text, and I felt like I was always running in a million different directions.

Now, my clients message me through the app when they need me. I don't have to send check-in emails to see how their workouts when because my nightly report fills me in on all the stats, and I can deliver both the programs and the videos in one place which is a HUGE time-saver. My experience with Trainerize has been amazing.

So far I have set up my existing clients and can honestly say the process has been easier than expected thanks to the support videos and support team. I am finding the system a huge benefit to my business and my client feedback continues to be positive. There are a few areas I feel could be developed further but the company appears to be investing in this constantly which is great to see. I would recommend the produce to other online coaches.

I've tried 6 or 7 of the most popular personal training apps and decided to go with Trainerize. It's best at creating workouts quickly and easily, and has excellent client monitoring features.

Unfortunately, there are still a lot of bugs. There is nothing worse than logging a whole workout during a session with a client, and then the app won't save it - losing everything. It has essentially forced me back to pen and paper.
The integrations with fitbit and myfitnesspal sound impressive, but they don't import activity data. Makes no sense. If you can sync some of the data, why not sync the MOST IMPORTANT data? I have people tracking their activity with fitbit or with other apps - but now they have to enter it one more time into Trainerize.

Customer service is frustratingly slow, it takes three days to get a response - even when you purchase an annual plan that promises "priority support" and a "dedicated customer service manager." The response will always be, "our team will consider it." Then nothing.

If you want an app improvement, there has to be enough votes collected by the Trainerize community (which most users probably never take the time to visit) to work on it, even if the development team is fully aware of it and knows it makes sense.

They remove features without warning. Before, when you created exercises for the app, you could link to a youtube video OR use photos. In many cases, it made more sense to use a photo (stretches/simple exercises). After taking weeks to create, edit and upload all these photos for my exercise database, they removed the feature and lowered the quality of my photos so much that all the user could see was a pixelated mess. Their response was essentially "Too bad, so sad."

Without these (and some other) problems, this app would be unbelievable! But with it's continued crashes, it loses it's usefulness and can be more problems than it's worth. Might be fine if you're only using it for online training.

Recommendation: It's still probably the best app, but I will revisit the others. DEFINITELY, don't sign up for a year - go monthly for a while and see how it works for you.

The great thing about Trainerize is that you can add your own exercise videos from your YouTube account very easily, which negates the worst aspect of Trainerize -- it's exercise selection.

Overall Trainerize has been a positive experience - it has allowed me to create, build, and grow my virtual coaching business and greatly increase my earning potential.