--- description: Learn more about ClubWise. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ClubWise Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Club Management Software](/directory/152/club-management/software) > [ClubWise](/software/105055/clubwise) # ClubWise Canonical: https://www.getapp.com.au/software/105055/clubwise Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/105055/clubwise?page=2) > ClubWise is a totally integrated club management solution for health and fitness clubs in the UK, combining FCA accredited Direct Debit Collection, Club Management and Member Management, Member Engagement Tools, New Business Generation and Access Control. > > Verdict: Rated **3.9/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ClubWise • ClubWise's 'Interactive Web' feature enables clubs to automatically update their website timetable and members to book into classes online. • ClubWise's automated data processing seamlessly updates the status of members' accounts so that upon check-in, staff are aware of any members that have fallen into arrears. • A KPI dashboard displays a range of KPIs measuring all areas of operation against industry standards, including both club and staff targets. • ClubWise eliminates the tedious task of manual membership form completion as members can join online from anywhere, at any time. • Access control features help to ensure that only valid members are granted access to a club. FCA accredited Billing means clubs feel safe and secure in the knowledge that their membership fees are processed under strict regulations, providing peace of mind. FitSense Rewards is an integrated, app-based member loyalty programme, which works to increase member engagement and increase revenue by incentivising in club activity with exciting and high perceived value rewards. By driving member activity through a rewards programme, your member is more likely to stay longer. My Body is a fully integrated body composition analysis tool, allowing your members to measure, record and track their body composition through their FitSense Member App, using the highly accurate Tanita scale. The professional accuracy and reliability of the Tanita scale will encourage members to visit your club regularly to check and monitor their progress, resulting in more active and engaged members. FitSense Group Heart Rate Zone Training helps to keep your members motivated by providing visible and accurate tracking of effort levels throughout the workout, utilising our heart rate monitoring technology, creating a fun and challenging workout environment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 39 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ClubWise Software - **Location**: Princes Risborough, UK - **Founded**: 2001 ## Commercial Context - **Pricing Details**: Contact ClubWise for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Ireland, United Kingdom ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Appointment Management - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Class Management - Class Scheduling - Client Management - Client Portal - Communication Management - Contract/License Management - Credit Card Processing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Club Management Software](https://www.getapp.com.au/directory/152/club-management/software) ## Related Categories - [Club Management Software](https://www.getapp.com.au/directory/152/club-management/software) - [Membership Management Software](https://www.getapp.com.au/directory/171/membership-management/software) - [Fitness Software](https://www.getapp.com.au/directory/673/health-fitness/software) - [Martial Arts Software](https://www.getapp.com.au/directory/793/martial-arts/software) ## Alternatives 1. [bsport](https://www.getapp.com.au/software/132863/bsport) — 4.3/5 (328 reviews) 2. [Mindbody](https://www.getapp.com.au/software/91024/mindbody) — 4.0/5 (2982 reviews) 3. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3479 reviews) 4. [WellnessLiving](https://www.getapp.com.au/software/109617/wellnessliving) — 4.4/5 (605 reviews) 5. [Exercise.com](https://www.getapp.com.au/software/177615/exercise-com) — 4.8/5 (244 reviews) ## Reviews ### "Good, basic, user friendly system" — 4.0/5 > **Laura** | *19 February 2018* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Easy to use Free training dates for staff available Reliable service Nice lay out Polite service > > **Cons**: Time consuming when contacting support A lot of our issues are 'sent to development' with no further follow up Error messages appear with no solution Some admin/back office user tasks could be simplified. > > Helped with billing issues. Reliable service. ----- ### "Easy to use and great system" — 5.0/5 > **Julio** | *3 November 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The system is very straight forward to use and great to see reports. Customer service is 10/10 > > **Cons**: Maybe no partnership with biometric system ----- ### "Average" — 3.0/5 > **Ashley** | *21 February 2018* > > **Pros**: The basics are easy to use. > > **Cons**: There's a glitch in the system, I can renew a membership one day and a few days later it's saying there memberships has expired, it's really annoying as it makes us look incompetent, I will probably shop around soon for a new provider..... ----- ### "The system is very good with a lot of add on features. The support can be quite poor" — 4.0/5 > **Nick** | *14 February 2018* > > **Pros**: Flexibility and cost. The system is user friendly in most areas. Having the cash register, membership system, direct debits all integrated is great > > **Cons**: The support can be patchy at best. There does appear to be members of the support team who have had little or no training which can be frustrating. Quite often you will need to chase the support team as tasks have not been completed ----- ### "ClubWise ticks all the boxes\!\!\!" — 4.0/5 > **Paul** | *4 August 2016* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and affordable. Add modules as you need them. Friendly, helpful staff. Excellent sales, support and training. Excellent Help Desk - so much better than our previous supplier. > > **Cons**: Help Desk hours are only 9 to 5 although there is 24 hour support for emergencies. > > We have been using ClubWise now for over 3 years and our overall experience has been great. We are a small independent Health and Fitness Club and ClubWise gives us everything we need from a membership system and more. We started off using the basic system and DD collections and we have added modules as we have gone along. We now have on line joining and the on line member area including the class booking system. To date we have not had a problem with the system or the collections and the Support Desk is second to none - always friendly and helpful ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/105055/clubwise?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105055/clubwise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data