--- description: Learn more about Hapana. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hapana Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Fitness Software](/directory/673/health-fitness/software) > [Hapana](/software/105025/hapana) # Hapana Canonical: https://www.getapp.com.au/software/105025/hapana Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/105025/hapana?page=2) > Hapana is an end-to-end fitness studio software designed for multi-site boutique fitness businesses, to elevate engagement and fuel growth. With a robust suite of streamlines features it alleviates owners from having to use multiple plugins and incompatible softwares. > > Verdict: Rated **4.4/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Hapana Member management platform: Hapana's member management platform provides a centralized hub to effortlessly handle member registrations, bookings, and operations. It keeps your team organized, saving valuable time and ensuring smooth day-to-day operations. Automated Marketing Campaigns: Boost your club's visibility and drive membership growth with automated marketing campaigns. Create personalized and tailored communications for specific groups of individuals or target segments within your membership base, manage multi-channel communication, and increase trial conversion rates, all with customizable workflows and automation systems. Custom Branded App Experiences: Strengthen brand loyalty and recognition with a personalized branded app for your business. Deliver engaging mobile experiences, provide easy access to schedules and bookings, and foster a sense of community among members. Multi-Site Reporting Analytics: Gain comprehensive insights into your business’ performance with multi-site reporting analytics and insights. Monitor key metrics, track trends, and make data-driven decisions to optimize your operations across multiple locations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 96 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hapana - **Location**: Sydney, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 285.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Hong Kong SAR China, Indonesia, Malaysia, Mexico, New Zealand, Philippines, Singapore, Thailand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Capacity Management - Certification Tracking - Class Management - Class Scheduling ## Integrations (7 total) - ActiveCampaign - GetResponse - Google Calendar - Mailchimp - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Fitness Software](https://www.getapp.com.au/directory/673/health-fitness/software) ## Related Categories - [Fitness Software](https://www.getapp.com.au/directory/673/health-fitness/software) - [Personal Training Software](https://www.getapp.com.au/directory/745/personal-trainer/software) - [Yoga Studio Software](https://www.getapp.com.au/directory/791/yoga-studio/software) - [Pilates Studio Software](https://www.getapp.com.au/directory/869/pilates-studio/software) - [Club Management Software](https://www.getapp.com.au/directory/152/club-management/software) ## Alternatives 1. [LegitFit](https://www.getapp.com.au/software/2049539/legitfit) — 4.9/5 (228 reviews) 2. [Wodify](https://www.getapp.com.au/software/91421/wodify) — 4.5/5 (154 reviews) 3. [Kilo](https://www.getapp.com.au/software/2068948/kilo) — 5.0/5 (70 reviews) 4. [ClubRight](https://www.getapp.com.au/software/109185/club-right) — 4.8/5 (184 reviews) 5. [Mindbody](https://www.getapp.com.au/software/91024/mindbody) — 4.0/5 (2990 reviews) ## Reviews ### "OneFitStop has allowed me to reduce my office time to train more clients" — 5.0/5 > **Verified Reviewer** | *4 May 2018* | Recommendation rating: 10.0/10 > > **Pros**: OneFitStop was easy to learn and is wonderful to use\! The software is very customizable and keeps me organized. > > **Cons**: So far I've had great success with every feature and tool within the software and have no complaints thus far. ----- ### "Hapana is your ideal partner to grow" — 5.0/5 > **Leo** | *25 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We've been using Hapana at C3 Training for over a year now, and it's been a total game-changer for our gym operations and member experience. From day one, the support team has been responsive, knowledgeable, and genuinely invested in helping us grow. The platform is incredibly intuitive—for both staff and members. Class scheduling, check-ins, billing, marketing, and reporting are all streamlined in one place, saving us countless hours each week. Our coaches love how easy it is to manage their sessions, and our members have commented on how smooth the app experience is. What really stands out about Hapana is that it's clearly designed by people who understand the fitness industry. Every update seems to bring new tools that actually solve real challenges, whether it's automating follow-ups with leads, tracking performance, or improving member retention. If you're a gym owner looking for an all-in-one solution to scale your business, I can't recommend Hapana highly enough. It's more than just software—it's a partner in our growth > > **Cons**: While our overall experience with Hapana has been highly positive, no system is without areas for improvement. If there’s one aspect we’d highlight, it’s that some customisation options—particularly around reporting and member notifications—can feel a bit limited or require workarounds > > Our overall experience with Hapana has been outstanding. As a fast-growing gym franchise, we needed a platform that could not only handle the day-to-day operations but also support our long-term growth—and Hapana has delivered on every front. From onboarding to ongoing support, the Hapana team has been exceptional. They took the time to understand our business model and provided tailored solutions that helped streamline our operations. The platform itself is robust, reliable, and constantly evolving. We’ve been able to manage class schedules, memberships, billing, and communications all in one place, which has saved us time and improved consistency across locations ----- ### "Hapana Review" — 1.0/5 > **Milan** | *13 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing comes to mind. It's been incredibly difficult to have. > > **Cons**: Support, communication, ability to adjust settings as an owner, extra work, migration issues, lost/incorrect membership billing and incorrect billing to franchise owners. > > Unfortunately this is a must for our franchise but if it wasn't I wouldn't use it. ----- ### "100/10 Stars - \[sensitive content hidden\]" — 5.0/5 > **Justin** | *31 October 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I loved having a dedicated account manager \[sensitive content hidden\], she was truly the only reason I continued with Hapana from the get go. She was prompt, respectful and always punctual for all our meetings, my requests and actioned tasks accordingly within appropriate timeframes. Sadly my circumstances changed and therefore the need for Hapana is no more, however If you're based in Victoria and happen to have \[sensitive content hidden\] for your account manager, you're in good hands\! > > **Cons**: I did not enjoy the generic support team, responses are slow and when you do get a response it's not what you want. Again this is where \[sensitive content hidden\] stepped in and resolved all of my issues/problems promptly and swiftly when no one else could ----- ### "Thanks from a Boxing Gym." — 5.0/5 > **John** | *27 October 2025* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Easy to learn and use the whole system. Account management was stellar\! \[sensitive content hidden\] was always available and professional and \[sensitive content hidden\] was a huge help working on the background systems. Great overall experience. > > **Cons**: I only wish they hosted/supported my website. But, they did offer a funnel system that connected to my website which was great for processing leads. > > Very happy with the overall experience. From the support to the functionality of the system all very positive. The people there really made the difference. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.com.au/software/105025/hapana?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/105025/hapana) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data