--- description: Learn more about SiteMinder. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SiteMinder Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Online Booking Systems](/directory/83/reservation-online-booking/software) > [SiteMinder](/software/104929/siteminder) # SiteMinder Canonical: https://www.getapp.com.au/software/104929/siteminder Page: 1 / 12\ Next: [Next page](https://www.getapp.com.au/software/104929/siteminder?page=2) > World's Leading Hotel Platform — 44k Hotels Across 175 Countries Trust SiteMinder To Drive Their Full Revenue Potential. > > Verdict: Rated **4.2/5** by 257 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SiteMinder Make your hotel more visible on the world’s top booking sites and be found by guests across the globe Drive direct bookings via your hotel website so you can own the guest relationship and pay zero commission Access a multitude of third-party applications to enhance your revenue and guests’ booking experience Use data to understand local demand and maximise revenue through competitive pricing Leave manual entry behind with systems that work seamlessly together while you run your hotel ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 257 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SiteMinder - **Location**: Sydney, NSW, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 85.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: (Pricing based on properties with 10 rooms) The Channel Manager: £49 per month (or £47 per month when paid annually), 14-day free trial available. Booking Engine: £29 per month (or £28 per month when paid annually), 14-day free trial available. Canvas: £49 per month (or £47 per month when paid annually), 30-day free trial available. Insights: £29 per month (or £28 per month when paid annually), 14-day free trial available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Indonesian, Italian, Portuguese, Spanish, Thai - **Available Countries**: Australia, Canada, Colombia, Costa Rica, Estonia, Fiji, Finland, France, Germany, Ghana, Hong Kong SAR China, India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines and 11 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Sync - Channel Analytics - Channel Management - Communications Management - Credit Card Processing - Customer Database - Customer Support - Customizable Reports - Customizable Templates - Data Import/Export - Data Synchronization - Discount Management ## Integrations (13 total) - 3RPMS - 5stelle - Avvio Suite - Booking Direct - Cendyn Guestrev - Cloudbeds - Little Hotelier - RevControl - Revpar Guru - Right Revenue - RoomPriceGenie - RoomRaccoon - Smartpricing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Booking Systems](https://www.getapp.com.au/directory/83/reservation-online-booking/software) ## Related Categories - [Online Booking Systems](https://www.getapp.com.au/directory/83/reservation-online-booking/software) - [Holiday Rental Management Software](https://www.getapp.com.au/directory/183/vacation-rental/software) - [Hotel Management Software](https://www.getapp.com.au/directory/592/hotel-management/software) - [Hotel Channel Management Software](https://www.getapp.com.au/directory/1663/hotel-channel-management/software) - [Motel Software](https://www.getapp.com.au/directory/3655/motel/software) ## Alternatives 1. [Cloudbeds](https://www.getapp.com.au/software/107317/cloudbeds) — 4.3/5 (337 reviews) 2. [Stayflexi](https://www.getapp.com.au/software/196523/flex-pms) — 4.7/5 (154 reviews) 3. [eZee Absolute](https://www.getapp.com.au/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 4. [Sirvoy](https://www.getapp.com.au/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) 5. [easybooking](https://www.getapp.com.au/software/2073437/julia) — 4.2/5 (38 reviews) ## Reviews ### "Great product, less than average support service" — 4.0/5 > **Zanneta** | *18 April 2018* > > **Pros**: Great software for hoteliers who wants to reach a global audience. Will save a lot of time, especially if you want to offer many different rates and length of stay. Not expensive at all. Give you ability to connect to so many different booking sites around the world in no time. Another great thing is - they have their own PMS (LittleHotelier). > > **Cons**: The support service. No words... Having problem during a weekend? Oh, sorry we have no one in the office you can speak about, leave a message... What? Response time for created cases is slow. Accounting: if you have several hotels: your bills could be mixed up easily. After being with them for 7 years quit only because of support service. Still do feel sad about that as I loved the software. Now we are using other software and each time I receive an answer from new software support in less then one hour I remember how I was waiting for SiteMinder answers for days\! ----- ### "Good Call\!" — 4.0/5 > **Ghia** | *12 May 2025* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: Available support, and familiarity within the team members who support our property. > > **Cons**: Siteminder is quick to blame other systems we work with for discrepancy issues we have. > > Today was a good call - agent \[sensitive content hidden\] answered my questions and she showed me a tip in the future if I need to audit a channel. ----- ### "language issue" — 3.0/5 > **Elsa** | *28 April 2025* | Leisure, Travel & Tourism | Recommendation rating: 5.0/10 > > **Pros**: Room control is effortless > > **Cons**: No Chinese interface > > It is recommended to establish various language interfaces for the Asian market ----- ### "A Reliable and Scalable Distribution Platform" — 4.0/5 > **Chutinath** | *1 May 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Reliable and easy-to-use channel manager that simplifies hotel distribution across OTAs, wholesalers, and direct booking engines. It offers real-time inventory updates, strong integration with PMSs, and responsive support. > > **Cons**: Sometime, we adjust rate restrictions, it will not reflect or override, need to use bulk update again. Reporting tools could be more detailed. > > SiteMinder is a solid choice for independent hotels and hotel groups aiming to simplify distribution, boost occupancy, and maintain control across multiple channels. ----- ### "Siteminder a different Class" — 5.0/5 > **Kevin** | *6 June 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very efficient, very easy to use and never an issue when i need assistance, \[sensitive content hidden\] has looked after me several times. > > **Cons**: Not much, when changing codes and channels can become difficult to do alone but the team are always there to help. The sim doesn't always have the answers. > > Very easy to use, very quick to update and add channels, the siteminder team are extremely fast at coming back to assist ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.com.au/software/104929/siteminder?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/104929/siteminder) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data